{"schemaVersion":"jobsearcher.job.v1","id":"62efb03809fc76a69ec12eff","url":"https://jobsearcher.com/jobs/62efb03809fc76a69ec12eff","canonicalUrl":"https://jobsearcher.com/jobs/62efb03809fc76a69ec12eff","title":"Entry-Level Computer Support Technician","description":"Overview\nWe are seeking a motivated Entry Level Technician to join our dynamic IT support team. This role is ideal for individuals looking to kickstart their career in technology and gain hands-on experience in a welcoming environment. The Entry Level Technician will provide technical support, troubleshoot software and hardware issues, and assist with the management of IT infrastructure.\nJoin us as an Entry Level Technician where you can develop your skills in a supportive environment while contributing to the success of our IT operations.\nDuties\nProvide exceptional customer service while assisting users with technical issues related to hardware, software, and networking.\nTroubleshoot and resolve software-related problems on various operating systems.\nManage computer hardware installations and configurations, ensuring optimal performance.\nAssist with desktop support tasks, including setup and maintenance of mobile devices and peripherals.\nSupport network administration tasks.\nUtilize tools for tracking support tickets.\nConduct analysis of system performance and provide recommendations for improvements.\nCollaborate with team members to ensure timely resolution of issues.\nQualifications\nFamiliarity with technical support principles and practices is preferred.\nBasic knowledge of computer networking concepts.\nExcellent communication skills to convey technical information clearly to non-technical users.\nAbility to work independently as well as collaboratively within a team environment.\nWillingness to learn new technologies and adapt to changing environments.\nWe welcome you to apply to join our team! Our supportive and flexible mentorship program upon hire will ensure a smooth transition in a role that even those with little to no experience will thrive in.\nJob Types: Full-time, Part-time\nPay: $22.00 - $25.00 per hour\nBenefits:\n401(k)\nDental insurance\nFlexible schedule\nHealth insurance\nPaid time off\nTuition reimbursement\nPeople with a criminal record are encouraged to apply\nExperience:\nIT: 1 year (Preferred)\nLicense/Certification:\ncertification (Preferred)\nAbility to Commute:\nScranton, PA 18503 (Required)\nWork Location: Hybrid remote in Scranton, PA 18503","company":"Itsolution Services","rawCompany":"itsolution services","city":"Scranton","state":"PA","isRemote":false,"isActive":false,"createdAt":"2026-08-03T17:41:49.149Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Entry-Level Computer Support Technician","description":"Overview\nWe are seeking a motivated Entry Level Technician to join our dynamic IT support team. This role is ideal for individuals looking to kickstart their career in technology and gain hands-on experience in a welcoming environment. The Entry Level Technician will provide technical support, troubleshoot software and hardware issues, and assist with the management of IT infrastructure.\nJoin us as an Entry Level Technician where you can develop your skills in a supportive environment while contributing to the success of our IT operations.\nDuties\nProvide exceptional customer service while assisting users with technical issues related to hardware, software, and networking.\nTroubleshoot and resolve software-related problems on various operating systems.\nManage computer hardware installations and configurations, ensuring optimal performance.\nAssist with desktop support tasks, including setup and maintenance of mobile devices and peripherals.\nSupport network administration tasks.\nUtilize tools for tracking support tickets.\nConduct analysis of system performance and provide recommendations for improvements.\nCollaborate with team members to ensure timely resolution of issues.\nQualifications\nFamiliarity with technical support principles and practices is preferred.\nBasic knowledge of computer networking concepts.\nExcellent communication skills to convey technical information clearly to non-technical users.\nAbility to work independently as well as collaboratively within a team environment.\nWillingness to learn new technologies and adapt to changing environments.\nWe welcome you to apply to join our team! Our supportive and flexible mentorship program upon hire will ensure a smooth transition in a role that even those with little to no experience will thrive in.\nJob Types: Full-time, Part-time\nPay: $22.00 - $25.00 per hour\nBenefits:\n401(k)\nDental insurance\nFlexible schedule\nHealth insurance\nPaid time off\nTuition reimbursement\nPeople with a criminal record are encouraged to apply\nExperience:\nIT: 1 year (Preferred)\nLicense/Certification:\ncertification (Preferred)\nAbility to Commute:\nScranton, PA 18503 (Required)\nWork Location: Hybrid remote in Scranton, PA 18503","datePosted":"2026-08-03T17:41:49.149Z","dateModified":"2026-08-03T17:41:49.149Z","hiringOrganization":{"@type":"Organization","name":"Itsolution Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Scranton","addressRegion":"PA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"62efb03809fc76a69ec12eff"},"url":"https://jobsearcher.com/jobs/62efb03809fc76a69ec12eff"}}