Jewelry Sales Associate

We’re seeking a motivated jewelry salesperson and client services professional to join our small, nimble team on Jewelers Row in downtown Chicago. This role is ideal for someone with great energy, curiosity, and a people-first mindset. You don’t need deep jewelry experience to start, but you do need to be eager to learn and genuinely excited about delivering exceptional products and thoughtful, high-touch experiences for every client.A natural interest in design and jewelry manufacturing will serve you well here, and any background in art, design, jewelry, or gemstones is a strong plus.You will be serving clients during the biggest moments of their lives! You’ll work with them on jewelry and custom design including:Diamond and gemstone engagement ringsMen’s and women’s wedding bandsDiamond and gemstone bands and other jewelryCustom projects such as gemstone pendants, ring resets, and heirloom redesigns.Other general responsibilities will include:Responding to phone and email inquiriesHelping walk-in clientsTag-teaming with senior salespeople on major salesSupporting the whole team by assisting clients as neededHelping to maintain a clean, fun, productive showroom floorRegular clienteling: following up with clients, keeping in touch and staying organized enough to know when to reach out and congratulate them on new weddings, engagements, new babies, etc.!REQUIREMENTSYou must:Have experience in sales and customer serviceHave great communication skills, including email and phoneBe friendly, professional and have a positive attitudeBe a team player and willing to pitch in as neededBe organizedBe a sponge: you will need to learn diamonds, gemstones, jewelry, manufacturing and more in order to be truly successfulYou'll get:Salary plus a generous commission planBenefits: health, paid days off, 401k w/matchA friendly, supportive work environmentAn opportunity to excel and grow as our company expands: we are a subsidiary of a larger manufacturing operation, and opportunities are always out there!HOW TO APPLYPlease submit a resume and cover letter - we know it's old school, but we like a good cover letter to help us understand a little more about you including why you'd like to join our team.