Xfinity Retail Sales Consultant

Job Summary Bring your energy, curiosity, and passion—we'll give you the tools to build a rewarding retail career with Comcast Xfinity. Responsibilities Engage customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience. Provide outstanding customer service with all customer interactions. Meet or exceed sales targets and enhance customer satisfaction through diligent follow‐up and service excellence. Help customers interpret and clarify their account statements and pay their bills in the store. Answer any questions customers have on current or new services, make changes to account data, upgrade levels of service, and process all general service requests. Act as brand ambassador to promote Comcast/Xfinity products. Provide expert‐level understanding and passion around technology, especially around Comcast products and services. Maintain detailed sales product knowledge, including competitive information. Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment. Qualifications High School Diploma or equivalent. Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary. Regular, consistent, and punctual attendance. Ability to carry and/or lift 25‐pound boxes, and the ability to move around the store constantly. Strong communication, critical thinking, problem‐solving, customer‐focus, persuasion, professional integrity, resilience, self‐motivation, teamwork, technical knowledge, and workplace organization skills. Benefits Medical, dental, and vision coverage. Comcast X‐Fi courtesy services in Comcast‐served areas. Discount tickets to Universal Resorts. Paid parental leave. Tuition reimbursement up to $8,000 (full‐time employees). Paid Time Off. 401(k) savings plan with up to 6% dollar‐to‐dollar matching. Compensation Base Pay: $18.75 per hour. Total Target Compensation (Base Pay plus Targeted Commission): $26.44 per hour. Compensation includes base pay, potential commission, and benefits. See our careers site for details. EEO Statement Comcast is an equal‐opportunity employer. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. We provide reasonable accommodation for individuals with disabilities. #J-18808-Ljbffr