{"schemaVersion":"jobsearcher.job.v1","id":"61fde05fa9bdd2ae98c9a1ac","url":"https://jobsearcher.com/jobs/61fde05fa9bdd2ae98c9a1ac","canonicalUrl":"https://jobsearcher.com/jobs/61fde05fa9bdd2ae98c9a1ac","title":"Technical Support Specialist","description":"Job Responsibilities:\nCoordinates and assists in audio visual installation, setups and video conferencing support\nVirtual Meeting Applications knowledge required (MS Teams, Zoom, GoTo, etc.)\nAudiovisual Equipment knowledge required (Microsoft Teams Rooms certified equipment)\nMonitors and maintains collaboration systems using company-provided tools, like MS Teams Admin Center and Vendor monitoring portals\nIdentify and diagnose hardware, software, or network-related problems, and identify a plan to resolve, repair, or replace resources, as needed.\nRecommend strategies to increase utilization of collaboration spaces which may include implementing new practices, devices, and/or software.\nTrain customers and technical staff on use of equipment\nProficiency in Office 365; MS Outlook, MS Excel, MS Word, MS Teams, and Windows 10/11\nCollaborate and assist with other areas of the IT department on projects and initiatives\nStandard onsite hours of operation are between 7:00 am and 6:00 pm, Monday through Friday\nAfter-hours availability to support variety of events and travel is required\nTravel 50% to remote locations to provide support and event coordination\nPerform other duties as assigned\nRequired Skills:\nIT Enterprise experience is preferred\nHigh school diploma or equivalent; additional certifications or relevant education is a plus.\nAbility to learn new systems and software in a fast-paced environment.\nStrong problem-solving skills, critical and analytical thinking, and the ability to adapt to change.\nAbility to manage multiple priorities and work independently or as part of a team.\nCapacity to perform in high-pressure situations, with strong organizational and time-management skills.\nJob Type: Contract\nPay: $30.00 - $35.00 per hour\nExpected hours: 40 per week\nCompensation Package:\nHourly pay\nSchedule:\n10 hour shift\n8 hour shift\nAbility to Commute:\nOcoee, FL 34761 (Preferred)\nAbility to Relocate:\nOcoee, FL 34761: Relocate before starting work (Preferred)\nWork Location: In person","company":"Tech Army","rawCompany":"tech army","city":"Ocoee","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-08-06T12:35:59.109Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"27-4011.00","title":"Audio and Video Technicians","slug":"audio-and-video-technicians"}],"industries":[{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Specialist","description":"Job Responsibilities:\nCoordinates and assists in audio visual installation, setups and video conferencing support\nVirtual Meeting Applications knowledge required (MS Teams, Zoom, GoTo, etc.)\nAudiovisual Equipment knowledge required (Microsoft Teams Rooms certified equipment)\nMonitors and maintains collaboration systems using company-provided tools, like MS Teams Admin Center and Vendor monitoring portals\nIdentify and diagnose hardware, software, or network-related problems, and identify a plan to resolve, repair, or replace resources, as needed.\nRecommend strategies to increase utilization of collaboration spaces which may include implementing new practices, devices, and/or software.\nTrain customers and technical staff on use of equipment\nProficiency in Office 365; MS Outlook, MS Excel, MS Word, MS Teams, and Windows 10/11\nCollaborate and assist with other areas of the IT department on projects and initiatives\nStandard onsite hours of operation are between 7:00 am and 6:00 pm, Monday through Friday\nAfter-hours availability to support variety of events and travel is required\nTravel 50% to remote locations to provide support and event coordination\nPerform other duties as assigned\nRequired Skills:\nIT Enterprise experience is preferred\nHigh school diploma or equivalent; additional certifications or relevant education is a plus.\nAbility to learn new systems and software in a fast-paced environment.\nStrong problem-solving skills, critical and analytical thinking, and the ability to adapt to change.\nAbility to manage multiple priorities and work independently or as part of a team.\nCapacity to perform in high-pressure situations, with strong organizational and time-management skills.\nJob Type: Contract\nPay: $30.00 - $35.00 per hour\nExpected hours: 40 per week\nCompensation Package:\nHourly pay\nSchedule:\n10 hour shift\n8 hour shift\nAbility to Commute:\nOcoee, FL 34761 (Preferred)\nAbility to Relocate:\nOcoee, FL 34761: Relocate before starting work (Preferred)\nWork Location: In person","datePosted":"2026-08-06T12:35:59.109Z","dateModified":"2026-08-06T12:35:59.109Z","hiringOrganization":{"@type":"Organization","name":"Tech Army","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Ocoee","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"61fde05fa9bdd2ae98c9a1ac"},"url":"https://jobsearcher.com/jobs/61fde05fa9bdd2ae98c9a1ac"}}