{"schemaVersion":"jobsearcher.job.v1","id":"61f66c959fe8d054e2d4efc1","url":"https://jobsearcher.com/jobs/61f66c959fe8d054e2d4efc1","canonicalUrl":"https://jobsearcher.com/jobs/61f66c959fe8d054e2d4efc1","title":"Software Installation & Support Technician","description":"Company Description Auto Master Systems Inc. provides specialized software solutions for Buy Here Pay Here automotive dealerships, helping clients manage their operations efficiently and accurately. The company focuses on tools that support inventory management, customer accounts, and payment processing. By delivering reliable and user-friendly systems, Auto Master Systems Inc. enables dealerships to streamline workflows and improve decision-making. Team members work closely with customers to ensure the software meets real-world business needs and supports long-term success.Position SummaryAuto Master Systems is seeking a motivated and self-reliant Software Installation Technician to join our growing team. This position is responsible for software installation, customer training, technical support, troubleshooting, and implementation of our dealership management solutions, including AMS2000 and Dealerflow360.The ideal candidate is a problem-solver who can work independently, communicate effectively with customers, and manage multiple projects with minimal supervision.ResponsibilitiesInstall, configure, and deploy AMS2000 and Dealerflow360 software solutions.Provide onsite and remote customer training for software applications and business processes.Troubleshoot and resolve software, database, network, and user-related issues.Deliver technical support via phone, email, and remote support tools.Assist customers with software upgrades, conversions, and system implementations.Document installation procedures, customer issues, and resolutions.Collaborate with development, support, and implementation teams to resolve complex issues.Maintain a high level of customer satisfaction through professional communication and timely issue resolution.Travel as needed to customer locations for installations, training, and support.QualificationsRequiredStrong troubleshooting and problem-solving skills.Ability to work independently with minimal supervision.Excellent verbal and written communication skills.Experience providing customer-facing technical support and training.Comfortable working with Windows operating systems and networking fundamentals.Strong organizational and time-management skills.Ability to travel as required.What We're Looking ForSelf-starter with a strong work ethic.Professional and customer-focused attitude.Ability to learn complex software applications quickly.Strong analytical thinking and attention to detail.Capable of managing multiple priorities in a fast-paced environment.Willingness to take ownership of projects from start to finish.Compensation & BenefitsCompetitive salary based on experience.Paid training.Health, dental, and vision benefits.Paid time off.Travel reimbursement.Career growth opportunities within a rapidly growing software company.How to ApplySubmit your resume and a brief summary of your technical experience, customer support background, and any experience with software implementation, training, or troubleshooting.Auto Master Systems is an Equal Opportunity Employer.","company":"Auto Master Systems","rawCompany":"auto master systems","city":"Big Spring","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-06-26T13:22:21.175Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Software Installation & Support Technician","description":"Company Description Auto Master Systems Inc. provides specialized software solutions for Buy Here Pay Here automotive dealerships, helping clients manage their operations efficiently and accurately. The company focuses on tools that support inventory management, customer accounts, and payment processing. By delivering reliable and user-friendly systems, Auto Master Systems Inc. enables dealerships to streamline workflows and improve decision-making. Team members work closely with customers to ensure the software meets real-world business needs and supports long-term success.Position SummaryAuto Master Systems is seeking a motivated and self-reliant Software Installation Technician to join our growing team. This position is responsible for software installation, customer training, technical support, troubleshooting, and implementation of our dealership management solutions, including AMS2000 and Dealerflow360.The ideal candidate is a problem-solver who can work independently, communicate effectively with customers, and manage multiple projects with minimal supervision.ResponsibilitiesInstall, configure, and deploy AMS2000 and Dealerflow360 software solutions.Provide onsite and remote customer training for software applications and business processes.Troubleshoot and resolve software, database, network, and user-related issues.Deliver technical support via phone, email, and remote support tools.Assist customers with software upgrades, conversions, and system implementations.Document installation procedures, customer issues, and resolutions.Collaborate with development, support, and implementation teams to resolve complex issues.Maintain a high level of customer satisfaction through professional communication and timely issue resolution.Travel as needed to customer locations for installations, training, and support.QualificationsRequiredStrong troubleshooting and problem-solving skills.Ability to work independently with minimal supervision.Excellent verbal and written communication skills.Experience providing customer-facing technical support and training.Comfortable working with Windows operating systems and networking fundamentals.Strong organizational and time-management skills.Ability to travel as required.What We're Looking ForSelf-starter with a strong work ethic.Professional and customer-focused attitude.Ability to learn complex software applications quickly.Strong analytical thinking and attention to detail.Capable of managing multiple priorities in a fast-paced environment.Willingness to take ownership of projects from start to finish.Compensation & BenefitsCompetitive salary based on experience.Paid training.Health, dental, and vision benefits.Paid time off.Travel reimbursement.Career growth opportunities within a rapidly growing software company.How to ApplySubmit your resume and a brief summary of your technical experience, customer support background, and any experience with software implementation, training, or troubleshooting.Auto Master Systems is an Equal Opportunity Employer.","datePosted":"2026-06-26T13:22:21.175Z","dateModified":"2026-06-26T13:22:21.175Z","hiringOrganization":{"@type":"Organization","name":"Auto Master Systems","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Big Spring","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"61f66c959fe8d054e2d4efc1"},"url":"https://jobsearcher.com/jobs/61f66c959fe8d054e2d4efc1"}}