{"schemaVersion":"jobsearcher.job.v1","id":"61d6a3b5950eba3a6aa865a3","url":"https://jobsearcher.com/jobs/61d6a3b5950eba3a6aa865a3","canonicalUrl":"https://jobsearcher.com/jobs/61d6a3b5950eba3a6aa865a3","title":"Remote Zendesk Platform Optimization Expert","description":"A leading technology consulting firm is seeking a Zendesk Platform Optimization Specialist to enhance the efficiency of Zendesk configurations and improve support operations. The role involves conducting a thorough analysis of ticket handling processes, developing reporting frameworks for both operational teams and executive leadership, and providing recommendations for system improvements. Ideal candidates will have over 5 years of experience with Zendesk and a proven track record in optimizing workflows and agent productivity.#J-18808-Ljbffr","company":"Advantage Tech","rawCompany":"advantage tech","isRemote":true,"isActive":false,"createdAt":"2026-04-21T02:37:42.263Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"13-1111.00","title":"Management Analysts","slug":"management-analysts"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote Zendesk Platform Optimization Expert","description":"A leading technology consulting firm is seeking a Zendesk Platform Optimization Specialist to enhance the efficiency of Zendesk configurations and improve support operations. The role involves conducting a thorough analysis of ticket handling processes, developing reporting frameworks for both operational teams and executive leadership, and providing recommendations for system improvements. Ideal candidates will have over 5 years of experience with Zendesk and a proven track record in optimizing workflows and agent productivity.#J-18808-Ljbffr","datePosted":"2026-04-21T02:37:42.263Z","dateModified":"2026-04-21T02:37:42.263Z","hiringOrganization":{"@type":"Organization","name":"Advantage Tech","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"61d6a3b5950eba3a6aa865a3"},"url":"https://jobsearcher.com/jobs/61d6a3b5950eba3a6aa865a3"}}