Area Director

Location: On-site | Multi-Site Reports to: Senior Regional Director/Regional Director The US base salary range for this full-time position is $95,000- $100,000 based on level of experience plus discretionary bonus About Twin Pines Management Twin Pines is a fast-growing, full-service property management firm redefining multifamily living across New York City from market-rate communities to large-scale affordable housing portfolios. We operate some of the city's most complex and impactful assets, that have helped shape neighborhoods. Our team works at the intersection of performance, compliance, hospitality, and resident experience. We partner with sophisticated owners and institutions, giving our professionals exposure to high-level strategy while staying close to the day-to-day operations that drive real results. We leverage cutting-edge technology, data analytics, and best practices, offering our team the tools, structure, and career pathways of a national platform while maintaining the agility and entrepreneurial spirit of a New York-focused firm. At Twin Pines, you won't just manage properties, you'll solve complex challenges and grow alongside a leadership team that values accountability, innovation, and opportunity. Role and Responsibilities Overview The Area Director - Affordable Housing is responsible for overseeing operations, compliance, and performance across a portfolio of affordable or mixed-income multifamily communities. This role ensures consistency in execution, regulatory adherence, and leadership standards across multiple sites while serving as a key partner to Regional leadership. You will directly support and guide property level employees, ensuring assets are well-run, audit-ready, financially disciplined, and delivering a strong resident experience. Success in this role includes fewer escalations, stronger site leadership, improved compliance outcomes, and communities that operate smoothly at scale. This role is ideal for a seasoned affordable housing leader who thrives in the field, balances accountability with coaching, and understands how to translate strategy into day-to-day execution across multiple properties. Portfolio Operations & PerformanceOversee daily operations across a portfolio of affordable housing communitiesEnsure consistent execution of company standards, policies, and proceduresMonitor occupancy, collections, maintenance performance, and resident satisfactionIdentify operational risks and implement corrective action plans proactively Financial & Asset SupportReview and support property budgets, forecasts, and variance explanationsPartner with Regional leadership on expense control, capital planning, and performance improvement initiativesMonitor financial trends across the portfolio and flag risks or opportunities Compliance & Regulatory OversightEnsure compliance with HUD, LIHTC, Fair Housing, Section 504, and applicable state and local regulationsPartner with compliance teams to support audits, file reviews, and inspectionsEnsure Community Managers maintain audit-ready files and documentationServe as an escalation point for complex compliance or resident issues People Leadership & DevelopmentDirectly manage and coach Community Managers and site leadershipSupport hiring, onboarding, performance management, and development planningDrive accountability while fostering engagement and retentionModel strong leadership presence and professionalism across properties Stakeholder & Cross-Functional PartnershipAct as a liaison between site teams, compliance, maintenance, accounting, and senior leadershipSupport communication with ownership groups and regulatory agencies as neededRepresent the organization professionally in the field at all times QualificationsDemonstrated success overseeing multiple affordable or regulated housing communitiesStrong working knowledge of HUD, LIHTC, Fair Housing, and NYC-specific housing requirementsProven ability to lead, coach, and hold Community Managers accountableStrong operational judgment and comfort managing escalationsFinancial acumen related to property operations and portfolio performanceClear, confident communication skills across diverse stakeholders Education & Experience:High School Diploma or equivalent required; Bachelor's degree preferred7+ years of multifamily property management experience, including affordable housingPrior experience as a Regional/Area-level leader requiredFamiliarity with property management systems (e.g., Yardi, RealPage)New York Real Estate License preferred or willingness to obtain Work Environment & Physical Requirements:Field-based role requiring regular travel between propertiesOn-site office and residential community environmentsAbility to walk properties, climb stairs, and work outdoors in varying conditionsAbility to lift or carry up to 25 pounds occasionally Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions Perks & Benefits: We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Medical, Dental, and Vision coverage Access to multiple medical plan options through our benefits partner, including PPO and HMO plans, allowing employees to choose coverage that best fits their needs.Flexible Spending Accounts (FSA) Pre-tax accounts available for eligible healthcare and dependent care expenses.401(k) Retirement Plan Opportunity to contribute to a tax-advantaged retirement plan to support long-term financial planning.Paid Time Off & Holidays Competitive PTO program, including paid holidays, vacation, and sick time.Commuter Benefits Pre-tax commuter benefits available for transit and parking expenses.Professional Growth & Development Exposure to complex, high-impact work within affordable housing, with opportunities to grow leadership skills and deepen regulatory and operational expertise.Mission-Driven Work The opportunity to make a meaningful impact by supporting affordable housing communities across New York City. Benefits offerings and employee contributions may vary by plan and are subject to change For individuals hired to work in New York, Asset Living is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of New York and includes the range of factors considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; etc. We would not anticipate that the individual hired into this role would be near the top end of the compensation range, but that decision will be dependent on the facts associated with each specific individual's relevant experience for the role. A reasonable estimate of the range is below. New York Pay Rate $95,000-$100,000 USD