{"schemaVersion":"jobsearcher.job.v1","id":"614d7a2b199577458bdcf987","url":"https://jobsearcher.com/jobs/614d7a2b199577458bdcf987","canonicalUrl":"https://jobsearcher.com/jobs/614d7a2b199577458bdcf987","title":"Claims Assistant","description":"Job Summary:\nThis position entails providing customer service and support to the Claims Organization.\nJob Duties & Essential Functions:\nDemonstrates ethical behavior and carries out responsibilities in alignment with client's core values, ethics, and information protection policies.\nOffers support for claims and litigation matters to the Claims Organization and its special handling units.\nDelivers customer service to various internal and external business partners.\nConducts research and inputs data using relevant claim systems.\nActs as a liaison with other business support units to assist with customer claim-related requests.\nCompletes assigned tasks, projects, and training.\nProvides cross-functional team support when necessary, including executing the business unit catastrophe plan.\nKnowledge, Skills, and Abilities:\nProficiency in Microsoft Word, Excel, Outlook, and internet-based programs.\nExperience with network folders/drives for document compilation.\nFamiliarity with imaging-related applications.\nAbility to multitask in a fast-paced environment, with strong attention to detail and accuracy.\nEffective written and verbal communication skills.\nOrganization and coordination skills for prioritizing assignments.\nCapability to work independently and efficiently.\nPrior Work Experience (Required):\n1 year or more of experience in customer service, insurance-related, clerical, or administrative roles.\nEducation:\nHigh School Diploma or GED (required)\nPreferred Education:\nAssociate degree\nTwo or more years of experience in customer service, insurance-related, clerical, or administrative roles.\nJob Type: Contract\nExperience:\nMicrosoft Office: 1 year (Preferred)\nCustomer service: 1 year (Preferred)\nAbility to Commute:\nJacksonville, FL (Preferred)\nAbility to Relocate:\nJacksonville, FL: Relocate before starting work (Preferred)\nWork Location: In person","company":"Tech Army","rawCompany":"tech army","city":"Jacksonville","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-08-09T13:37:22.473Z","occupations":[{"code":"43-9041.00","title":"Insurance Claims and Policy Processing Clerks","slug":"insurance-claims-and-policy-processing-clerks"},{"code":"13-1031.00","title":"Claims Adjusters, Examiners, and Investigators","slug":"claims-adjusters-examiners-and-investigators"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"}],"industries":[{"code":"524291","title":"Claims Adjusting","slug":"claims-adjusting"},{"code":"524298","title":"All Other Insurance Related Activities","slug":"all-other-insurance-related-activities"},{"code":"524126","title":"Direct Property and Casualty Insurance Carriers","slug":"direct-property-and-casualty-insurance-carriers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Claims Assistant","description":"Job Summary:\nThis position entails providing customer service and support to the Claims Organization.\nJob Duties & Essential Functions:\nDemonstrates ethical behavior and carries out responsibilities in alignment with client's core values, ethics, and information protection policies.\nOffers support for claims and litigation matters to the Claims Organization and its special handling units.\nDelivers customer service to various internal and external business partners.\nConducts research and inputs data using relevant claim systems.\nActs as a liaison with other business support units to assist with customer claim-related requests.\nCompletes assigned tasks, projects, and training.\nProvides cross-functional team support when necessary, including executing the business unit catastrophe plan.\nKnowledge, Skills, and Abilities:\nProficiency in Microsoft Word, Excel, Outlook, and internet-based programs.\nExperience with network folders/drives for document compilation.\nFamiliarity with imaging-related applications.\nAbility to multitask in a fast-paced environment, with strong attention to detail and accuracy.\nEffective written and verbal communication skills.\nOrganization and coordination skills for prioritizing assignments.\nCapability to work independently and efficiently.\nPrior Work Experience (Required):\n1 year or more of experience in customer service, insurance-related, clerical, or administrative roles.\nEducation:\nHigh School Diploma or GED (required)\nPreferred Education:\nAssociate degree\nTwo or more years of experience in customer service, insurance-related, clerical, or administrative roles.\nJob Type: Contract\nExperience:\nMicrosoft Office: 1 year (Preferred)\nCustomer service: 1 year (Preferred)\nAbility to Commute:\nJacksonville, FL (Preferred)\nAbility to Relocate:\nJacksonville, FL: Relocate before starting work (Preferred)\nWork Location: In person","datePosted":"2026-08-09T13:37:22.473Z","dateModified":"2026-08-09T13:37:22.473Z","hiringOrganization":{"@type":"Organization","name":"Tech Army","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Jacksonville","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"614d7a2b199577458bdcf987"},"url":"https://jobsearcher.com/jobs/614d7a2b199577458bdcf987"}}