{"schemaVersion":"jobsearcher.job.v1","id":"6127b5acc69c2ab2ff6161fd","url":"https://jobsearcher.com/jobs/6127b5acc69c2ab2ff6161fd","canonicalUrl":"https://jobsearcher.com/jobs/6127b5acc69c2ab2ff6161fd","title":"E3PL Application/post-production support - REMOTE","description":"Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach to our consultants.Please go through below JD and If you are interested, kindly forward your resume to Prashant.singh@net2source.com. We will review your profile and get back to you at the earliest.Role: E3PL Application/post-production supportWork Mode: Remote - Pacific time Hire Type: 11 Months+Pay Rate: $45/HR on W2 Pay Cycle: Weekly Required Skills:1. 5+ years of E3PL implementation and support experience including hands-on issue resolution experience.Job Description:• Triage, troubleshoot, identify root cause, and resolve issues, including working with various software vendors.• Deliver overall end to end support as a service in addition to technical triage and resolution. Includes change management and lower environment testing.• Plan and organize multiple issues with competing priorities. Ensure E3PL issues are addressed and SLA’s are maintained.• Delegate, coach, train, oversee and provide guidance to a mix of on-site and offshore team members including creating SOPs, Knowledge articles, change specifications, etc.• Strive to identify process and system improvements to reduce and eliminate system issues and inefficiencies• Bring innovation and automation opportunities not limited to using AI/GenAI/AgenticAI based approaches to day-to-day work.• Non-technical activities such as contribute to status reports, organization activities such as RFP, etc.This is a post-production E3PL application support lead position located on-site. The role is for the on-site point of contact for customer providing end to end support delivery in collaboration with offshore team.Regards,Prashant SinghSr. Account Manager - Enterprise BusinessNet2Source Inc.(201) 285 5087Office: 270 Davidson Ave, Suite 704, Somerset, NJ 08873LinkedIn: https://www.linkedin.com/in/prashant-singh-b1b23526","company":"Net2Source","rawCompany":"net2source n2s","isRemote":true,"isActive":false,"createdAt":"2026-08-07T09:08:03.645Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1299.00","title":"Computer Occupations, All Other","slug":"computer-occupations-all-other"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"},{"code":"561311","title":"Employment Placement Agencies","slug":"employment-placement-agencies"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"E3PL Application/post-production support - REMOTE","description":"Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach to our consultants.Please go through below JD and If you are interested, kindly forward your resume to Prashant.singh@net2source.com. We will review your profile and get back to you at the earliest.Role: E3PL Application/post-production supportWork Mode: Remote - Pacific time Hire Type: 11 Months+Pay Rate: $45/HR on W2 Pay Cycle: Weekly Required Skills:1. 5+ years of E3PL implementation and support experience including hands-on issue resolution experience.Job Description:• Triage, troubleshoot, identify root cause, and resolve issues, including working with various software vendors.• Deliver overall end to end support as a service in addition to technical triage and resolution. Includes change management and lower environment testing.• Plan and organize multiple issues with competing priorities. Ensure E3PL issues are addressed and SLA’s are maintained.• Delegate, coach, train, oversee and provide guidance to a mix of on-site and offshore team members including creating SOPs, Knowledge articles, change specifications, etc.• Strive to identify process and system improvements to reduce and eliminate system issues and inefficiencies• Bring innovation and automation opportunities not limited to using AI/GenAI/AgenticAI based approaches to day-to-day work.• Non-technical activities such as contribute to status reports, organization activities such as RFP, etc.This is a post-production E3PL application support lead position located on-site. The role is for the on-site point of contact for customer providing end to end support delivery in collaboration with offshore team.Regards,Prashant SinghSr. Account Manager - Enterprise BusinessNet2Source Inc.(201) 285 5087Office: 270 Davidson Ave, Suite 704, Somerset, NJ 08873LinkedIn: https://www.linkedin.com/in/prashant-singh-b1b23526","datePosted":"2026-08-07T09:08:03.645Z","dateModified":"2026-08-07T09:08:03.645Z","hiringOrganization":{"@type":"Organization","name":"Net2Source","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6127b5acc69c2ab2ff6161fd"},"url":"https://jobsearcher.com/jobs/6127b5acc69c2ab2ff6161fd"}}