Temporary - Hospital Billing Follow-Up Supervisor

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Department:Patient Financial ServicesJob Title: Temporary Hospital Billing Follow-Up Supervisor - Onsite RequiredDepartment: Patient Financial ServicesReports To: Patient Financial Services Billing ManagerEmployment Type: Temporary / Contract (6 months)Position SummaryThe Temporary Accounts Receivable Data Supervisor is responsible for overseeing the accuracy, integrity, and timely reporting of accounts receivable data for the hospital. This role provides short-term leadership and guidance to AR staff, ensures compliance with hospital policies and regulatory requirements, and supports revenue cycle operations through data analysis, reporting, and process improvement during the interim period. This role will also be hands on in assisting with the AR resolution and backlog.Key ResponsibilitiesSupervisory & Leadership DutiesProvide day-to-day supervision of Accounts Receivable data staff, including workload prioritization and task assignmentServe as a subject-matter resource for AR data processes, systems, and reportingMonitor team performance and address issues related to productivity, accuracy, and timelinessSupport onboarding or cross-training of staff as needed during the temporary assignment Accounts Receivable Data Management Oversee the accuracy and completeness of AR data, including balances, aging, adjustments, and write-offsReview and analyze AR reports to identify trends, discrepancies, and potential revenue risksEnsure timely reconciliation of AR data across billing, payment, and general ledger systemsCollaborate with billing, collections, and finance teams to resolve data inconsistenciesReporting & Analysis Prepare and review AR aging reports, dashboards, and ad hoc analyses for leadershipTrack key performance indicators (KPIs) related to days in AR, denial trends, and cash collectionsProvide actionable insights and recommendations based on data findingsProvide productivity and quality measures of staffCompliance & Process Improvement Ensure compliance with hospital policies, payer requirements, and applicable healthcare regulationsIdentify opportunities to improve AR data workflows, reporting accuracy, and efficiencyAssist with audits, internal reviews, or system conversions as neededInternal CommunicationCommunicate with internal departments (coding, registration, medical records) to resolve claim-related issues.Notify Management of any payer trending issues or concerns. QualificationsRequiredMinimum of 3-5 years of experience in hospital or healthcare accounts receivable or revenue cycle operationsPrior experience leading or supervising staff, formally or informallyStrong understanding of AR aging, hospital billing workflows, and payment postingProficiency with hospital billing systems, AR software, and Microsoft Excel PreferredExperience with Medicare/Medicaid and Commercial payer plans and portalsPrevious hospital billing or A/R follow-up experienceUnderstanding of denial management workflowsMeditech experienceExperience with data validation, reporting automation, or system implementations Skills & CompetenciesStrong analytical and problem-solving skillsHigh attention to detail and data accuracyAbility to lead, coach, and support staff in a fast-paced environmentExcellent communication and collaboration skillsAbility to quickly adapt to hospital systems and workflows Work EnvironmentOffice or remote (depending on expertise of worker)Standard work hours (Monday - Friday 8:00am - 4:30pm), with flexibility needed depending on department workloadFast-paced, high-volume environment requiring high productivityDurationThis is a temporary role expected to last 6 monthsJob Specifications:• Union: Non-Affiliated• Work Shift: Day Shift• FTE: 1.0• Scheduled Hours: 40