{"schemaVersion":"jobsearcher.job.v1","id":"6007d2a01c8585d9819e670d","url":"https://jobsearcher.com/jobs/6007d2a01c8585d9819e670d","canonicalUrl":"https://jobsearcher.com/jobs/6007d2a01c8585d9819e670d","title":"Service Coordinator","description":"Build Your Career with a Growing Technology Leader\n\nWho is Tech Electronics?\n\nAt Tech Electronics, we help organizations work smarter, stay safer, and communicate more effectively through innovative technology solutions. Headquartered in St. Louis with eight offices across the Midwest, we are a rapidly growing technology services company specializing in low-voltage life safety and communication systems.\n\nFrom fire alarm systems and security cameras to access control, audio/visual systems, and integrated communications technology, our customized solutions support industries including healthcare, education, construction, government, commercial businesses, and more.\n\nAs we continue to grow, we're looking for driven individuals who are excited to grow with us.\n\nWhy Start Your Career at Tech Electronics?\n\nAt Tech Electronics, you're not just taking a job - you're building a future. We believe in investing in people who are motivated, eager to learn, and ready to advance their careers. Many of our team members have grown into leadership and specialized roles through hands-on experience, mentorship, training, and certification opportunities.\n\nOur culture combines the stability of a 60+ year old company with the energy and opportunity of a growing organization. We work hard, support one another, and create an environment where people can develop professionally while being part of a close-knit team.\n\nIf you're someone who wants to learn new skills, take initiative, and create a long-term career path, we want to meet you.\n\nWhat You'll Gain\n\nHealth, VisionDental Insurance starting DAY ONE\nTuition ReimbursementOngoing Training Opportunities\nCompany Cell Phone\nPaid Time OffPersonal Time\nLong-TermShort-Term Disability Coverage\nGenerous Holiday Schedule\nRelaxed, Team-Oriented Culture\nTeladoc, SurgeryPlusAdditional Medical Benefits\nCareer GrowthAdvancement Opportunities\nIndustry CertificationsProfessional Development Support\n\nPosition Overview\n\nThe Service Coordinator serves as the first point of contact for customers requesting service and support for their communication and safety systems. In this role, you'll help customers resolve issues, coordinate service requests, and deliver an outstanding customer experience from start to finish.\n\nThis is an excellent opportunity for someone who enjoys technology, problem-solving, communication, and working in a fast-paced environment where no two days are the same. You'll also receive exposure to multiple software platforms and systems.\n\nYou'll gain valuable technical knowledge, develop customer service and troubleshooting skills, and build experience that can lead to future advancement within our growing organization.\n\nWhat You'll Do\n\nRespond to customer service requests via phone, email, and website submissions by developing strategic solutions to best meet the customer needs\nCoordinate and manage service requests from initial contact through resolution\nProvide exceptional customer support and timely communication\nTroubleshoot issues and provide initial technical assistance by developing working knowledge of systems and components\nAccurately document and track customer interactions and service requests\nCollaborate with technicians, manufacturers, and internal teams to resolve issues\nAssist with special projects and service improvement initiatives\nHelp ensure customer expectations and response times are exceeded\nParticipate in ongoing training, certifications, and professional development opportunities\nBuild strong working relationships across departments and teams\n\nWhat We're Looking For\n\nWe're looking for motivated, career-minded individuals who are eager to learn, grow, and advance within a company that is continuing to expand.\n\nRequired Qualifications\n\nBachelor's Degree in Electronics, Computer Science, Information Sciences, or related field (or equivalent experience)\nPrevious customer service, help desk, or technology support experience preferred\nStrong communication and problem-solving skills\nAbility to learn new technologies quickly\nPositive attitude and strong work ethic\nDesire to grow professionally and take on new opportunities\nCompTIA A+ Certification is a plus\n\nJoin a Company That's Growing - and Take Your Career with It\n\nAt Tech Electronics, we're building more than technology solutions - we're building careers. If you're ready to join a company where hard work, initiative, and growth are recognized and rewarded, we'd love to hear from you.\n\nWe're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.\n\nWe are a drug free workplace. Employment is contingent on passing a drug test.\n\nWe're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.\n\nWe are a drug free workplace. Employment is contingent on passing a drug test.","company":"Tech Electronics","rawCompany":"tech electronics","city":"Lenexa","state":"KS","isRemote":false,"isActive":false,"createdAt":"2026-08-19T11:52:35.432Z","occupations":[{"code":"17-3023.00","title":"Electrical and Electronic Engineering Technologists and Technicians","slug":"electrical-and-electronic-engineering-technologists-and-technicians"},{"code":"49-2094.00","title":"Electrical and Electronics Repairers, Commercial and Industrial Equipment","slug":"electrical-and-electronics-repairers-commercial-and-industrial-equipment"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"}],"industries":[{"code":"811210","title":"Electronic and Precision Equipment Repair and Maintenance","slug":"electronic-and-precision-equipment-repair-and-maintenance"},{"code":"561621","title":"Security Systems Services (except Locksmiths)","slug":"security-systems-services-except-locksmiths"},{"code":"811310","title":"Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance","slug":"commercial-and-industrial-machinery-and-equipment-except-automotive-and-electronic-repair-and-maintenance"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Service Coordinator","description":"Build Your Career with a Growing Technology Leader\n\nWho is Tech Electronics?\n\nAt Tech Electronics, we help organizations work smarter, stay safer, and communicate more effectively through innovative technology solutions. Headquartered in St. Louis with eight offices across the Midwest, we are a rapidly growing technology services company specializing in low-voltage life safety and communication systems.\n\nFrom fire alarm systems and security cameras to access control, audio/visual systems, and integrated communications technology, our customized solutions support industries including healthcare, education, construction, government, commercial businesses, and more.\n\nAs we continue to grow, we're looking for driven individuals who are excited to grow with us.\n\nWhy Start Your Career at Tech Electronics?\n\nAt Tech Electronics, you're not just taking a job - you're building a future. We believe in investing in people who are motivated, eager to learn, and ready to advance their careers. Many of our team members have grown into leadership and specialized roles through hands-on experience, mentorship, training, and certification opportunities.\n\nOur culture combines the stability of a 60+ year old company with the energy and opportunity of a growing organization. We work hard, support one another, and create an environment where people can develop professionally while being part of a close-knit team.\n\nIf you're someone who wants to learn new skills, take initiative, and create a long-term career path, we want to meet you.\n\nWhat You'll Gain\n\nHealth, VisionDental Insurance starting DAY ONE\nTuition ReimbursementOngoing Training Opportunities\nCompany Cell Phone\nPaid Time OffPersonal Time\nLong-TermShort-Term Disability Coverage\nGenerous Holiday Schedule\nRelaxed, Team-Oriented Culture\nTeladoc, SurgeryPlusAdditional Medical Benefits\nCareer GrowthAdvancement Opportunities\nIndustry CertificationsProfessional Development Support\n\nPosition Overview\n\nThe Service Coordinator serves as the first point of contact for customers requesting service and support for their communication and safety systems. In this role, you'll help customers resolve issues, coordinate service requests, and deliver an outstanding customer experience from start to finish.\n\nThis is an excellent opportunity for someone who enjoys technology, problem-solving, communication, and working in a fast-paced environment where no two days are the same. You'll also receive exposure to multiple software platforms and systems.\n\nYou'll gain valuable technical knowledge, develop customer service and troubleshooting skills, and build experience that can lead to future advancement within our growing organization.\n\nWhat You'll Do\n\nRespond to customer service requests via phone, email, and website submissions by developing strategic solutions to best meet the customer needs\nCoordinate and manage service requests from initial contact through resolution\nProvide exceptional customer support and timely communication\nTroubleshoot issues and provide initial technical assistance by developing working knowledge of systems and components\nAccurately document and track customer interactions and service requests\nCollaborate with technicians, manufacturers, and internal teams to resolve issues\nAssist with special projects and service improvement initiatives\nHelp ensure customer expectations and response times are exceeded\nParticipate in ongoing training, certifications, and professional development opportunities\nBuild strong working relationships across departments and teams\n\nWhat We're Looking For\n\nWe're looking for motivated, career-minded individuals who are eager to learn, grow, and advance within a company that is continuing to expand.\n\nRequired Qualifications\n\nBachelor's Degree in Electronics, Computer Science, Information Sciences, or related field (or equivalent experience)\nPrevious customer service, help desk, or technology support experience preferred\nStrong communication and problem-solving skills\nAbility to learn new technologies quickly\nPositive attitude and strong work ethic\nDesire to grow professionally and take on new opportunities\nCompTIA A+ Certification is a plus\n\nJoin a Company That's Growing - and Take Your Career with It\n\nAt Tech Electronics, we're building more than technology solutions - we're building careers. If you're ready to join a company where hard work, initiative, and growth are recognized and rewarded, we'd love to hear from you.\n\nWe're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.\n\nWe are a drug free workplace. Employment is contingent on passing a drug test.\n\nWe're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.\n\nWe are a drug free workplace. Employment is contingent on passing a drug test.","datePosted":"2026-08-19T11:52:35.432Z","dateModified":"2026-08-19T11:52:35.432Z","hiringOrganization":{"@type":"Organization","name":"Tech Electronics","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Lenexa","addressRegion":"KS","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6007d2a01c8585d9819e670d"},"url":"https://jobsearcher.com/jobs/6007d2a01c8585d9819e670d"}}