Senior Technical Product Operations Manager

Job DescriptionWe are looking for a Senior Technical Product Operations Manager to own and elevate the quality, trust, and operational execution of simulated tests, with a specific focus on driving test quality metrics within TestMart and the Sim organization at large.This role is split :60% operational ownership and technical program management and :40% technical deep dives, quality analysis, and metrics-driven improvements. As a team deeply embedded within the Engineering organization, we believe operational excellence can inform technical improvements to drive scalable impact, and that reflects in this role.You will complement an already strong operational team by bringing systems thinking, technical depth, and quality rigor; while driving end-to-end accountability for simulation test quality and maintenance pipelines.This is a hands-on IC role with significant influence across Engineering and Simulation stakeholders.What You'll DoSimulation Quality & Trust OwnershipOwn the simulation maintenance workflow, ensuring tests are reliable, scalable, and production-readyAct as a quality owner within the test program, driving consistency across behaviors and test typesEnsure all test deliveries meet defined acceptance criteria and stakeholder expectationsOperational & Program LeadershipDrive execution of quality-related key results, including test longevity, kickbacks, scope change workflows, and quality correctionsIdentify operational bottlenecks and design process improvements that increase throughput, reduce rework, and improve signal qualityOperate with a strong bias toward actions, continuously identifying opportunities for improvement and pushing initiatives to completionTechnical Depth & System ThinkingPerform technical deep dives into simulation and test failures to identify root causes and systemic gapsApply systems thinking to complex Sim core issues by breaking down large, ambiguous problems into functional dependencies and actionable workstreamsPartner with Engineering and Simulation stakeholders to clarify requirements, validate assumptions, and influence technical decisions through data and analysisCollaboration & InfluenceAct as a key connector between Operations, Engineering, and Simulation teams by bridging technical details and operational executionBuild strong collaborations with customers and stakeholders. Manage expectations and align on prioritiesCommunicate clearly and confidently across audiences, from working-level partners to senior leadership.Your Skills & Abilities (Required Qualifications)4+ years of experience in technical operations, product operations, technical program management, or data-driven technical roles requiring regular use of Python and SQLBachelor’s degree in Engineering, Computer Science, Data Science, Mathematics, or a related technical field or equivalent practical experienceProven ability to lead complex, cross-functional initiatives without formal authorityStrong stakeholder management skills, including navigating ambiguity and competing prioritiesWorking proficiency in both Python & SQL for data analysis, debugging, or automationAbility to independently write and modify scripts and queries to investigate simulation issues, validate assumptions, and drive quality improvementsAbility to understand simulation systems and technical architectures well enough to drive meaningful quality improvementsStrong analytical mindset with experience defining, tracking, and improving quality metricsStrong collaboration and communication skillsBias toward actions and continuous improvement; comfortable taking ownership and driving changeAbility to adjust between tactile and strategic, leveraging experience and emotional intelligence to quickly adjust as neededWhat Will Give You A Competitive Edge (Preferred Qualifications)Experience supporting autonomy, ADAS, robotic, or complex simulation systemsExperience in vendor management and communications to external partnersFamiliarity with machine learning data operations, test quality frameworks, or simulation validation workflowsComfort asking hard questions, challenging assumptions, and advocating for quality and rigorCompensationThe compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington.The salary range for this role is $129,400 and $198,400. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. BenefitsGM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.#GM-AV-1GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).About GMOur vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.Why Join UsWe believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.Benefits OverviewFrom day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. 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We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. 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