{"schemaVersion":"jobsearcher.job.v1","id":"5ff49d691de6275b30e2cebb","url":"https://jobsearcher.com/jobs/5ff49d691de6275b30e2cebb","canonicalUrl":"https://jobsearcher.com/jobs/5ff49d691de6275b30e2cebb","title":"Senior Program Manager, Network Operations & Infrastructure","description":"About DMI:\nDMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com\nAbout the Opportunity:\nDMI, LLC is seeking a Senior Program Manager to lead the delivery of large‑scale network operations and infrastructure services across a complex, multi‑stakeholder enterprise environment. This role is responsible for program governance, operational performance, and cross‑functional coordination supporting network, systems, and security services.\nThe ideal candidate combines strong program management discipline with a solid understanding of network operations, service delivery, and infrastructure environments.\n\nDuties and Responsibilities:\n\nProgram Leadership & Governance\nServe as the primary point of contact for program performance, delivery, and stakeholder coordination\nEstablish and maintain program governance, reporting cadence, and escalation processes\nLead status reporting, executive briefings, and performance reviews\nManage program risks, issues, and dependencies through structured RAID management\nService Delivery Oversight\nOversee delivery of network operations, infrastructure, and security services in a 24×7 environment\nEnsure adherence to service level agreements (SLAs) and operational targets\nCoordinate across teams responsible for:\nNetwork Operations Center (NOC)\nNetwork engineering and provisioning\nInfrastructure and systems support\nSecurity operations\nPlanning & Capacity Management\nLead capacity planning and resource alignment across operational and project demands\nBalance steady‑state operations with engineering and modernization initiatives\nCoordinate prioritization of work requests, changes, and projects\nCross‑Functional Coordination\nServe as the integration point across technical teams, vendors, and business stakeholders\nFacilitate collaboration across multiple workstreams to ensure aligned execution\nSupport change management and release coordination activities\nContinuous Improvement\nDrive improvements in operational efficiency, service quality, and reporting transparency\nSupport the adoption of best practices aligned to ITIL or similar frameworks\nIdentify opportunities for automation, performance optimization, and service enhancements\nQualifications:\nEducation and Years of Experience:\nBachelor’s degree in Information Technology, Engineering, Business, or related field\nPMP certification\n10+ years of experience in program or project management\nPrior experience managing network infrastructure or IT operations programs\nDemonstrated experience in:\nLarge, multi-team delivery environments\nManaging SLAs and operational performance\nStakeholder and executive communications\nStrong knowledge of:\nNetwork operations and infrastructure concepts (WAN/LAN, routing, switching, etc.)\nIT service management frameworks (ITIL preferred)\nRequired Skills & Certifications:\nExperience supporting highly regulated or public sector environments\nFamiliarity with:\nService management platforms (e.g., ServiceNow or similar)\nNetwork monitoring and operations tools\nExperience managing distributed or geographically dispersed teams\nAdditional Requirement (Key Attributes):\nStrong leadership and decision‑making ability\nExcellent communication and stakeholder management skills\nAbility to operate in high‑availability, mission‑critical environments\nStructured, disciplined approach to execution and governance\nBackground Requirements: Successful completion of a Fingerprint background investigation.\n\nCitizenship Status Required: H 1B\n\nPhysical Requirements: None required for this position.\n\nLocation: Hybrid that requires on-site work in Maryland I-95 corridor at times\n\nMinimum Salary Rate: $176,000 Median Salary Rate: $220,000 Working at DMI:\nDMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:\n\nDo What’s Right – We lead with honesty and integrity.\nOwn the Outcome – We take responsibility and deliver.\nDeliver for Our Customers – We are relentless about delivering value.\nThink Bold, Act Smart – We innovate with purpose.\nWin Together – We collaborate and celebrate our success.\nThese values aren’t just ideals—they show up in how we support every part of your well-being:\n\nConvenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.\nDevelopment – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.\nFinancial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.\nRecognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.\nWellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.\nDMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.\n\n***************** No Agencies Please *****************\n\nApplicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.","company":"Dmi","rawCompany":"dmi","city":"Remote","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-08-06T13:37:56.943Z","occupations":[{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Program Manager, Network Operations & Infrastructure","description":"About DMI:\nDMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com\nAbout the Opportunity:\nDMI, LLC is seeking a Senior Program Manager to lead the delivery of large‑scale network operations and infrastructure services across a complex, multi‑stakeholder enterprise environment. This role is responsible for program governance, operational performance, and cross‑functional coordination supporting network, systems, and security services.\nThe ideal candidate combines strong program management discipline with a solid understanding of network operations, service delivery, and infrastructure environments.\n\nDuties and Responsibilities:\n\nProgram Leadership & Governance\nServe as the primary point of contact for program performance, delivery, and stakeholder coordination\nEstablish and maintain program governance, reporting cadence, and escalation processes\nLead status reporting, executive briefings, and performance reviews\nManage program risks, issues, and dependencies through structured RAID management\nService Delivery Oversight\nOversee delivery of network operations, infrastructure, and security services in a 24×7 environment\nEnsure adherence to service level agreements (SLAs) and operational targets\nCoordinate across teams responsible for:\nNetwork Operations Center (NOC)\nNetwork engineering and provisioning\nInfrastructure and systems support\nSecurity operations\nPlanning & Capacity Management\nLead capacity planning and resource alignment across operational and project demands\nBalance steady‑state operations with engineering and modernization initiatives\nCoordinate prioritization of work requests, changes, and projects\nCross‑Functional Coordination\nServe as the integration point across technical teams, vendors, and business stakeholders\nFacilitate collaboration across multiple workstreams to ensure aligned execution\nSupport change management and release coordination activities\nContinuous Improvement\nDrive improvements in operational efficiency, service quality, and reporting transparency\nSupport the adoption of best practices aligned to ITIL or similar frameworks\nIdentify opportunities for automation, performance optimization, and service enhancements\nQualifications:\nEducation and Years of Experience:\nBachelor’s degree in Information Technology, Engineering, Business, or related field\nPMP certification\n10+ years of experience in program or project management\nPrior experience managing network infrastructure or IT operations programs\nDemonstrated experience in:\nLarge, multi-team delivery environments\nManaging SLAs and operational performance\nStakeholder and executive communications\nStrong knowledge of:\nNetwork operations and infrastructure concepts (WAN/LAN, routing, switching, etc.)\nIT service management frameworks (ITIL preferred)\nRequired Skills & Certifications:\nExperience supporting highly regulated or public sector environments\nFamiliarity with:\nService management platforms (e.g., ServiceNow or similar)\nNetwork monitoring and operations tools\nExperience managing distributed or geographically dispersed teams\nAdditional Requirement (Key Attributes):\nStrong leadership and decision‑making ability\nExcellent communication and stakeholder management skills\nAbility to operate in high‑availability, mission‑critical environments\nStructured, disciplined approach to execution and governance\nBackground Requirements: Successful completion of a Fingerprint background investigation.\n\nCitizenship Status Required: H 1B\n\nPhysical Requirements: None required for this position.\n\nLocation: Hybrid that requires on-site work in Maryland I-95 corridor at times\n\nMinimum Salary Rate: $176,000 Median Salary Rate: $220,000 Working at DMI:\nDMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:\n\nDo What’s Right – We lead with honesty and integrity.\nOwn the Outcome – We take responsibility and deliver.\nDeliver for Our Customers – We are relentless about delivering value.\nThink Bold, Act Smart – We innovate with purpose.\nWin Together – We collaborate and celebrate our success.\nThese values aren’t just ideals—they show up in how we support every part of your well-being:\n\nConvenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.\nDevelopment – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.\nFinancial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.\nRecognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.\nWellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.\nDMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.\n\n***************** No Agencies Please *****************\n\nApplicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.","datePosted":"2026-08-06T13:37:56.943Z","dateModified":"2026-08-06T13:37:56.943Z","hiringOrganization":{"@type":"Organization","name":"Dmi","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5ff49d691de6275b30e2cebb"},"url":"https://jobsearcher.com/jobs/5ff49d691de6275b30e2cebb"}}