{"schemaVersion":"jobsearcher.job.v1","id":"5fe0fb704d001c1dd46c0fcb","url":"https://jobsearcher.com/jobs/5fe0fb704d001c1dd46c0fcb","canonicalUrl":"https://jobsearcher.com/jobs/5fe0fb704d001c1dd46c0fcb","title":"Server","description":"Summary of Responsibilities\r\nInteract with guests to ensure exemplary service in an efficient manner while dining at Another Broken Egg Cafe. Take orders, serve food and drinks, answer inquiries about the menu and comply with the wishes of the guest, as well as suggestively sell food and drinks. Work closely with Bussers and Hostesses to ensure guests receive excellent service.\r\nPrimary Responsibilities\r\nServe guests and create a warm and fun atmosphere for both guests and fellow employees.\r\nPerform all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objective of the position. Works to the restaurants \"Sense of Urgency\".\r\nArrive at work properly prepared for service according to policies.\r\nAnswer any questions about food and drinks including ingredients of entrées, preparations and accompanying items.\r\nGreet newly seated guests in a friendly manner within 1 minute of being seated.\r\nTake drink order at guest greeting, deliver beverages and up sales. Take entire order and repeat order to guests for clarification.\r\nSuggestively sells menu items, such as appetizers, entrees, beverages and desserts.\r\nEnter order on POS computer system quickly and in proper sequence and use appropriate abbreviations and changes to ensure clarity to kitchen.\r\nAttend to guests needs when delivering food and check back with guests to ensure their satisfaction.\r\nObserve guests to respond to any additional needs.\r\nEnsure guests' expectations have been exceeded. Obtain problem solving skills to resolve food or service issues.\r\nMaintain table appearance by pre-bussing, checking drink levels, removing clutter and providing extra napkins if necessary.\r\nAssume responsibility as a cashier, as that is part of your job.\r\nAccept payment and provide change or credit card sign off slip within 1-3 minutes of guest payment. Follow appropriate accounting procedures for closing checks, promo items & employee discounts & gift certificates.\r\nUphold and maintain high quality customer service and hospitality at all times.\r\nKeep wait station clean. Set up & take down station according to opening and closing procedures.\r\nAdhere to company sanitation policies and procedures.\r\nKeep immediate supervisor fully informed of all problems, issues or unusual matters of significance and take prompt corrective action.\r\nPerform all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectiveness of the position.\r\nMaintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working atmosphere, which will be conducive to maximum employee morale, productivity, efficiency, and effectiveness.\r\nMonitor cleanliness of restrooms and outside perimeter of building.\r\nMaintain a clean, organized and stocked work area, notify manager of any shortages. Set up stocking area, restock & prepare stocking area at closing for startup the next day.\r\nEmpty trash, sweep, mop &/or vacuum the restaurant floor when there is no support (Hostess, bussers) available.\r\nJob Qualifications\r\nMust be dressed neatly and well-groomed in company approved uniform at all times.\r\nMust be able to operate P.O.S. computer system, make change correctly and make credit card transactions accurately.\r\nMust be able to deliver plates, food and clear tables, which may require lifting of up to 30 lbs.\r\nWalk or stand most of 6-8 hour shift.\r\nMust be able to read menu items and speak English.\r\nAble to reach, bend, stoop and perform cleaning duties.\r\nProfessional phone skills. Must be able to hear well with loud background noise, in order to answer telephone and respond to guest requests.\r\nMust be able to calmly respond to angry guests and notify a manager immediately if the matter cannot be corrected in a timely manner.\r\nAble to lift and carry supplies and bus tubs of up to 50 lbs. Up to 20 times per shift.\r\nRequired to carry trays and supplies. Assist in re-stocking & detail cleaning of all aspects of the restaurant.\r\nMust be able to clearly communicate guest's needs to other employees including bussers, hostess, and manager.\r\n2 years minimum experience in high volume\r\nGeneral Training Points\r\nAlways wear a genuine smile – enjoy yourself!\r\nTreat each guest as you would like to be treated, make the guest comfortable.\r\nPersonalize your thank yous.\r\nSuggest appropriate drinks, offer Bloody Marys & mimosas, lattes.\r\nUnderstand what the guest is ordering – repeat when necessary.\r\nShow off your menu knowledge – Suggest specific items such as your favorites or popular items using descriptive words in your recommendations.\r\nYour knowledge of the menu and drinks will translate to the guest being more confident in your service.\r\nWork on the service basics (hospitality, knowledge, professionalism, timing, anticipation).\r\nWork on service awareness (smile, speed, teamwork, guest feedback).\r\nOrganization is your key to success – develop a system.\r\nCommunicate as you move through the restaurant (safety).\r\nBe aware of surrounding tables – Teamwork!\r\nAlways be professional – maintain a positive attitude (even in busy times).\r\nGuest satisfaction and exceptional service is your first priority.\r\nA dissatisfaction is an opportunity to impress the guest by correcting the problem (get a manager involved).\r\nReview proper table set-ups.\r\nAnother Broken Egg Cafe isn't your typical breakfast, brunch and lunch place. Our menu is second-to-none, loaded with fresh ingredients and creative recipes across a wide variety of breakfast classics, memorable brunch dishes and lunchtime favorites. Each location is designed to feel like a casual getaway, served up with a generous side of family, friends and friendly service.\r\nMuch of our success can be linked to our philosophy that \"Nothing Short of Right is Right.\" Each restaurant is managed by a hands-on owner who believes every detail is important in making our guests happy. So from the time you enter to the time you leave, your dining experience feels like a relaxing vacation, yet with all the comforts of being close to home.\r\nJ-18808-Ljbffr","company":"Workstream","rawCompany":"workstream","city":"Madison","state":"WI","isRemote":false,"isActive":false,"createdAt":"2026-07-04T03:22:27.169Z","occupations":[{"code":"35-3031.00","title":"Waiters and Waitresses","slug":"waiters-and-waitresses"},{"code":"35-9011.00","title":"Dining Room and Cafeteria Attendants and Bartender Helpers","slug":"dining-room-and-cafeteria-attendants-and-bartender-helpers"},{"code":"35-3023.00","title":"Fast Food and Counter Workers","slug":"fast-food-and-counter-workers"}],"industries":[{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722514","title":"Cafeterias, Grill Buffets, and Buffets","slug":"cafeterias-grill-buffets-and-buffets"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Server","description":"Summary of Responsibilities\r\nInteract with guests to ensure exemplary service in an efficient manner while dining at Another Broken Egg Cafe. Take orders, serve food and drinks, answer inquiries about the menu and comply with the wishes of the guest, as well as suggestively sell food and drinks. Work closely with Bussers and Hostesses to ensure guests receive excellent service.\r\nPrimary Responsibilities\r\nServe guests and create a warm and fun atmosphere for both guests and fellow employees.\r\nPerform all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objective of the position. Works to the restaurants \"Sense of Urgency\".\r\nArrive at work properly prepared for service according to policies.\r\nAnswer any questions about food and drinks including ingredients of entrées, preparations and accompanying items.\r\nGreet newly seated guests in a friendly manner within 1 minute of being seated.\r\nTake drink order at guest greeting, deliver beverages and up sales. Take entire order and repeat order to guests for clarification.\r\nSuggestively sells menu items, such as appetizers, entrees, beverages and desserts.\r\nEnter order on POS computer system quickly and in proper sequence and use appropriate abbreviations and changes to ensure clarity to kitchen.\r\nAttend to guests needs when delivering food and check back with guests to ensure their satisfaction.\r\nObserve guests to respond to any additional needs.\r\nEnsure guests' expectations have been exceeded. Obtain problem solving skills to resolve food or service issues.\r\nMaintain table appearance by pre-bussing, checking drink levels, removing clutter and providing extra napkins if necessary.\r\nAssume responsibility as a cashier, as that is part of your job.\r\nAccept payment and provide change or credit card sign off slip within 1-3 minutes of guest payment. Follow appropriate accounting procedures for closing checks, promo items & employee discounts & gift certificates.\r\nUphold and maintain high quality customer service and hospitality at all times.\r\nKeep wait station clean. Set up & take down station according to opening and closing procedures.\r\nAdhere to company sanitation policies and procedures.\r\nKeep immediate supervisor fully informed of all problems, issues or unusual matters of significance and take prompt corrective action.\r\nPerform all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectiveness of the position.\r\nMaintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working atmosphere, which will be conducive to maximum employee morale, productivity, efficiency, and effectiveness.\r\nMonitor cleanliness of restrooms and outside perimeter of building.\r\nMaintain a clean, organized and stocked work area, notify manager of any shortages. Set up stocking area, restock & prepare stocking area at closing for startup the next day.\r\nEmpty trash, sweep, mop &/or vacuum the restaurant floor when there is no support (Hostess, bussers) available.\r\nJob Qualifications\r\nMust be dressed neatly and well-groomed in company approved uniform at all times.\r\nMust be able to operate P.O.S. computer system, make change correctly and make credit card transactions accurately.\r\nMust be able to deliver plates, food and clear tables, which may require lifting of up to 30 lbs.\r\nWalk or stand most of 6-8 hour shift.\r\nMust be able to read menu items and speak English.\r\nAble to reach, bend, stoop and perform cleaning duties.\r\nProfessional phone skills. Must be able to hear well with loud background noise, in order to answer telephone and respond to guest requests.\r\nMust be able to calmly respond to angry guests and notify a manager immediately if the matter cannot be corrected in a timely manner.\r\nAble to lift and carry supplies and bus tubs of up to 50 lbs. Up to 20 times per shift.\r\nRequired to carry trays and supplies. Assist in re-stocking & detail cleaning of all aspects of the restaurant.\r\nMust be able to clearly communicate guest's needs to other employees including bussers, hostess, and manager.\r\n2 years minimum experience in high volume\r\nGeneral Training Points\r\nAlways wear a genuine smile – enjoy yourself!\r\nTreat each guest as you would like to be treated, make the guest comfortable.\r\nPersonalize your thank yous.\r\nSuggest appropriate drinks, offer Bloody Marys & mimosas, lattes.\r\nUnderstand what the guest is ordering – repeat when necessary.\r\nShow off your menu knowledge – Suggest specific items such as your favorites or popular items using descriptive words in your recommendations.\r\nYour knowledge of the menu and drinks will translate to the guest being more confident in your service.\r\nWork on the service basics (hospitality, knowledge, professionalism, timing, anticipation).\r\nWork on service awareness (smile, speed, teamwork, guest feedback).\r\nOrganization is your key to success – develop a system.\r\nCommunicate as you move through the restaurant (safety).\r\nBe aware of surrounding tables – Teamwork!\r\nAlways be professional – maintain a positive attitude (even in busy times).\r\nGuest satisfaction and exceptional service is your first priority.\r\nA dissatisfaction is an opportunity to impress the guest by correcting the problem (get a manager involved).\r\nReview proper table set-ups.\r\nAnother Broken Egg Cafe isn't your typical breakfast, brunch and lunch place. Our menu is second-to-none, loaded with fresh ingredients and creative recipes across a wide variety of breakfast classics, memorable brunch dishes and lunchtime favorites. Each location is designed to feel like a casual getaway, served up with a generous side of family, friends and friendly service.\r\nMuch of our success can be linked to our philosophy that \"Nothing Short of Right is Right.\" Each restaurant is managed by a hands-on owner who believes every detail is important in making our guests happy. So from the time you enter to the time you leave, your dining experience feels like a relaxing vacation, yet with all the comforts of being close to home.\r\nJ-18808-Ljbffr","datePosted":"2026-07-04T03:22:27.169Z","dateModified":"2026-07-04T03:22:27.169Z","hiringOrganization":{"@type":"Organization","name":"Workstream","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Madison","addressRegion":"WI","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5fe0fb704d001c1dd46c0fcb"},"url":"https://jobsearcher.com/jobs/5fe0fb704d001c1dd46c0fcb"}}