{"schemaVersion":"jobsearcher.job.v1","id":"5fcbb613e7409b1b8dade77a","url":"https://jobsearcher.com/jobs/5fcbb613e7409b1b8dade77a","canonicalUrl":"https://jobsearcher.com/jobs/5fcbb613e7409b1b8dade77a","title":"Site Lead - Camp Pendleton","description":"About The Program Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services. This program supports wounded, ill, and injured Marines, Sailors attached or formerly attached to Marine units, veterans, and their family members through call center operations, outreach, resource referral, and non-medical case management. Positions are contingent upon contract award and final customer approval.\nPosition Summary The Camp Pendleton Site Lead serves as the local point of contact for technical oversight, administration, staffing coordination, and Government interface support at the Camp Pendleton Satellite Contact Center. The role supports on-site and face-to-face engagement while ensuring contact center calls, outreach, and documentation remain coordinated with the central WWCC.\nKey Responsibilities Serve as the local point of contact for Camp Pendleton Satellite Contact Center activities.\nCoordinate CCR and NMCM support for active‑duty, Battalion, and IDES‑related operations.\nParticipate in anticipated weekly meetings with RSMs, Battalion staff, families, other individuals, and program stakeholders.\nEnsure calls are forwarded to the WWCC during non‑operational hours.\nMonitor documentation and elevate staffing, performance, or Government‑interface issues to the PM or APM.\nSupport local onboarding, access, training, and property or workspace accountability as applicable.\nMinimum Qualifications High school diploma or equivalent required; associate or bachelor’s degree preferred.\nAt least two years of military support, contact center, case management, site coordination, operations, or customer service experience.\nAt least one year of team‑lead, site‑coordination, supervisory, or Government‑stakeholder coordination experience.\nAbility to work locally near Camp Pendleton and attend face‑to‑face meetings as required.\nU.S. work authorization required; U.S. citizenship may be required for Government system access.\nAbility to complete background and security processing and obtain and maintain CAC/MCEN access as required.\nAbility to complete Privacy Act, HIPAA, information security, and program‑specific training.\nStrong written documentation skills; all contacts and actions must be accurately documented in Government systems such as MCWIITS.\nCommitment to confidentiality, professionalism, mandatory reporting requirements, and respect for Marine Corps culture.\nPreferred Qualifications Marine Corps, DoD, military family readiness, IDES, wounded warrior, veteran transition, or installation‑support experience.\nExperience coordinating meetings with Government staff, families, service members, or multidisciplinary teams.\nKnowledge of MCWIITS, SharePoint, Microsoft 365, CRM systems, or Government case‑management systems.\nLOCATION Camp Pendleton, California - Contractor Facility, Government Facility, Hybrid.\n\n#J-18808-Ljbffr","company":"Struction Solutions","rawCompany":"struction solutions","city":"Oceanside","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-31T03:15:35.763Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-9021.00","title":"Construction Managers","slug":"construction-managers"},{"code":"55-2013.00","title":"First-Line Supervisors of All Other Tactical Operations Specialists","slug":"first-line-supervisors-of-all-other-tactical-operations-specialists"}],"industries":[{"code":"928110","title":"National Security","slug":"national-security"},{"code":"921190","title":"Other General Government Support","slug":"other-general-government-support"},{"code":"237990","title":"Other Heavy and Civil Engineering Construction","slug":"other-heavy-and-civil-engineering-construction"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Site Lead - Camp Pendleton","description":"About The Program Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services. This program supports wounded, ill, and injured Marines, Sailors attached or formerly attached to Marine units, veterans, and their family members through call center operations, outreach, resource referral, and non-medical case management. Positions are contingent upon contract award and final customer approval.\nPosition Summary The Camp Pendleton Site Lead serves as the local point of contact for technical oversight, administration, staffing coordination, and Government interface support at the Camp Pendleton Satellite Contact Center. The role supports on-site and face-to-face engagement while ensuring contact center calls, outreach, and documentation remain coordinated with the central WWCC.\nKey Responsibilities Serve as the local point of contact for Camp Pendleton Satellite Contact Center activities.\nCoordinate CCR and NMCM support for active‑duty, Battalion, and IDES‑related operations.\nParticipate in anticipated weekly meetings with RSMs, Battalion staff, families, other individuals, and program stakeholders.\nEnsure calls are forwarded to the WWCC during non‑operational hours.\nMonitor documentation and elevate staffing, performance, or Government‑interface issues to the PM or APM.\nSupport local onboarding, access, training, and property or workspace accountability as applicable.\nMinimum Qualifications High school diploma or equivalent required; associate or bachelor’s degree preferred.\nAt least two years of military support, contact center, case management, site coordination, operations, or customer service experience.\nAt least one year of team‑lead, site‑coordination, supervisory, or Government‑stakeholder coordination experience.\nAbility to work locally near Camp Pendleton and attend face‑to‑face meetings as required.\nU.S. work authorization required; U.S. citizenship may be required for Government system access.\nAbility to complete background and security processing and obtain and maintain CAC/MCEN access as required.\nAbility to complete Privacy Act, HIPAA, information security, and program‑specific training.\nStrong written documentation skills; all contacts and actions must be accurately documented in Government systems such as MCWIITS.\nCommitment to confidentiality, professionalism, mandatory reporting requirements, and respect for Marine Corps culture.\nPreferred Qualifications Marine Corps, DoD, military family readiness, IDES, wounded warrior, veteran transition, or installation‑support experience.\nExperience coordinating meetings with Government staff, families, service members, or multidisciplinary teams.\nKnowledge of MCWIITS, SharePoint, Microsoft 365, CRM systems, or Government case‑management systems.\nLOCATION Camp Pendleton, California - Contractor Facility, Government Facility, Hybrid.\n\n#J-18808-Ljbffr","datePosted":"2026-08-31T03:15:35.763Z","dateModified":"2026-08-31T03:15:35.763Z","hiringOrganization":{"@type":"Organization","name":"Struction Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Oceanside","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5fcbb613e7409b1b8dade77a"},"url":"https://jobsearcher.com/jobs/5fcbb613e7409b1b8dade77a"}}