General Manager

General Manager / Operations ManagerAre you a dynamic and experienced leader ready to take on a critical role in a fast-growing water damage mitigation company? 24 Hour Flood Pros is seeking a talented and motivated individual to join our team as a General Manager / Operations Manager. We are a trusted name in the restoration industry, dedicated to providing top-notch water damage restoration and mitigation services 24/7. If you are passionate about managing operations, ensuring customer satisfaction, and driving growth, we want to hear from you! Duties:- Operational Excellence: Oversee day-to-day operations to ensure smooth and efficient workflow, including managing field crews, equipment, and resources. - Team Leadership: Lead, mentor, and motivate a team of skilled technicians and office staff to deliver exceptional service to our customers. - Customer Satisfaction: Maintain a strong commitment to customer satisfaction by ensuring high-quality service delivery and addressing customer concerns promptly. - Project Management: Manage projects from start to finish, ensuring timelines, budgets, and quality standards are met. - Business Development: Identify growth opportunities and implement strategies to expand the company's market presence. - Safety Compliance: Ensure all safety protocols and regulations are followed, providing a safe working environment for all team members. - Inventory Management: Oversee inventory control and procurement to optimize resources and minimize waste. - Financial Oversight: Monitor and manage budgets, financial reports, and key performance indicators (KPIs). Qualifications:Minimum of 5 years of experience in water damage mitigation or related industry. Proven track record of successful leadership and operations management. Strong communication and interpersonal skills. Exceptional problem-solving abilities and a strategic mindset. Proficiency in project management and financial analysis. Familiarity with industry standards and regulations. Bachelor's degree in Business Management or a related field (preferred). At 24 Hour Flood Pros, we are committed to creating a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds and experiences. Compensation: $60,000.00 - $150,000.00 per year