{"schemaVersion":"jobsearcher.job.v1","id":"5f5b8cbdd4abea3f09527e38","url":"https://jobsearcher.com/jobs/5f5b8cbdd4abea3f09527e38","canonicalUrl":"https://jobsearcher.com/jobs/5f5b8cbdd4abea3f09527e38","title":"Renewals Program Manager - Splunk (Remote)","description":"OverviewIn this role you will lead strategic and operational programs to boost renewals performance, recurring revenue, and customer retention. You will translate business strategy into actionable roadmaps and align cross-functional teams around shared goals. You will leverage data, analytics, and AI-enabled insights to improve forecasting, identify renewal risks and opportunities, and optimize processes. You will establish governance and metrics to ensure visibility and scalable execution, partnering with senior leaders to drive continuous improvements that enhance business outcomes. This role offers the chance to shape renewals operations in a complex, multi-team environment and contribute to arobCompensation / BenefitsMedical, dental, and vision insurance401(k) with matchingPaid parental leavePaid time off (vacation, holidays, sick leave)Volunteer time offRestricted stock units grantsResponsibilitiesLead strategic and operational renewal programs and align cross-functional teams around prioritiesTranslate strategy into actionable program roadmaps with measurable outcomesDevelop governance, metrics, and accountability to manage dependencies and risksLeverage data, analytics, and forecasting to monitor performance and identify opportunitiesStreamline renewals operations and drive continuous process improvementsCollaborate with Sales, Renewals, Finance, Operations, Customer Success, and Product teams to enable integration and impactKey requirements5+ years of related experienceExperience in software renewals, SaaS subscription management, customer retention, or recurring revenue modelsAbility to lead complex, cross-functional programs across multiple teamsExperience developing and optimizing renewals processes, improving renewal rates and driving recurring revenue growthAnalytical skills with data dashboards and forecasting models to monitor program performanceExperience defining and tracking KPIs such as renewal rates, GRR/NRR, forecast accuracy, and operational efficiencyExperience with CRM, sales operations, and renewals tools (e.g., Salesforce, Clari)PMP, CPMAI and Lean Six Sigma certificationsCross-functional collaborationAnalytical mindsetStakeholder managementCRM tools (Salesforce, Clari)Data dashboards and forecasting modelsKPI tracking and performance analytics","company":"Cisco Systems","rawCompany":"cisco systems","city":"Springfield","state":"MO","isRemote":true,"isActive":false,"createdAt":"2026-10-26T13:33:15.412Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-9199.00","title":"Managers, All Other","slug":"managers-all-other"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Renewals Program Manager - Splunk (Remote)","description":"OverviewIn this role you will lead strategic and operational programs to boost renewals performance, recurring revenue, and customer retention. You will translate business strategy into actionable roadmaps and align cross-functional teams around shared goals. You will leverage data, analytics, and AI-enabled insights to improve forecasting, identify renewal risks and opportunities, and optimize processes. You will establish governance and metrics to ensure visibility and scalable execution, partnering with senior leaders to drive continuous improvements that enhance business outcomes. This role offers the chance to shape renewals operations in a complex, multi-team environment and contribute to arobCompensation / BenefitsMedical, dental, and vision insurance401(k) with matchingPaid parental leavePaid time off (vacation, holidays, sick leave)Volunteer time offRestricted stock units grantsResponsibilitiesLead strategic and operational renewal programs and align cross-functional teams around prioritiesTranslate strategy into actionable program roadmaps with measurable outcomesDevelop governance, metrics, and accountability to manage dependencies and risksLeverage data, analytics, and forecasting to monitor performance and identify opportunitiesStreamline renewals operations and drive continuous process improvementsCollaborate with Sales, Renewals, Finance, Operations, Customer Success, and Product teams to enable integration and impactKey requirements5+ years of related experienceExperience in software renewals, SaaS subscription management, customer retention, or recurring revenue modelsAbility to lead complex, cross-functional programs across multiple teamsExperience developing and optimizing renewals processes, improving renewal rates and driving recurring revenue growthAnalytical skills with data dashboards and forecasting models to monitor program performanceExperience defining and tracking KPIs such as renewal rates, GRR/NRR, forecast accuracy, and operational efficiencyExperience with CRM, sales operations, and renewals tools (e.g., Salesforce, Clari)PMP, CPMAI and Lean Six Sigma certificationsCross-functional collaborationAnalytical mindsetStakeholder managementCRM tools (Salesforce, Clari)Data dashboards and forecasting modelsKPI tracking and performance analytics","datePosted":"2026-10-26T13:33:15.412Z","dateModified":"2026-10-26T13:33:15.412Z","hiringOrganization":{"@type":"Organization","name":"Cisco Systems","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Springfield","addressRegion":"MO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5f5b8cbdd4abea3f09527e38"},"url":"https://jobsearcher.com/jobs/5f5b8cbdd4abea3f09527e38"}}