{"schemaVersion":"jobsearcher.job.v1","id":"5f2797df26b2f204af521f96","url":"https://jobsearcher.com/jobs/5f2797df26b2f204af521f96","canonicalUrl":"https://jobsearcher.com/jobs/5f2797df26b2f204af521f96","title":"Software Support Engineer","description":"Software Support SpecialistOur clients patented software platform is in very high demand by their strategic partners and customers and as a result, they are experiencing unprecedented growth. A variety of technologies are involved- high-performance software, Cyber Security, data storage and archiving, Machine Learning based AI, etc. As the company experiences this period of growth we are looking for talented individuals who are motivated by overcoming difficult technical challenges in a collaborative environment to join the team. Ideal candidates for these positions will have experience in Linux and software applications support (NOT desktop support), be willing to learn and have an outstanding opportunity. Experience with Cyber Security/Recovery and/or data backup is a big plus. If this sounds like you, we should talk.\r\nResponsibilities include:\r\nProvide post-sale technical support by working directly with key partners and end users.\r\nDiagnose hardware, software and operational issues.\r\nCommunicate case status internally and externally.\r\nWork with QA and development resources to prioritize, debug and deliver fixes to end customers.\r\nProvide customer feedback to product teams.\r\nInterface with world-renowned technical partners\r\nRequirements:\r\nExperience providing software support.\r\nStrong interpersonal skills.\r\nAS/BS degree in Computer Science or related field.\r\nBasic administrative experience with Linux environments.\r\nExperience with backup software/technology is a plus.\r\nThe ability and desire to learn the detailed workings of our software using a variety of methods including, documentation, videos, labs and most importantly proactive study and experimentation.\r\nFamiliarity with server hardware; networking is a plus\r\nDesire to learn new technologies\r\nOutstanding learning and growth opportunity. Company is partnering with the best names in technology and is growing like crazy.","company":"MRINetwork","rawCompany":"mrinetwork","city":"Passaic","state":"NJ","isRemote":false,"isActive":false,"createdAt":"2026-08-09T01:25:04.898Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Software Support Engineer","description":"Software Support SpecialistOur clients patented software platform is in very high demand by their strategic partners and customers and as a result, they are experiencing unprecedented growth. A variety of technologies are involved- high-performance software, Cyber Security, data storage and archiving, Machine Learning based AI, etc. As the company experiences this period of growth we are looking for talented individuals who are motivated by overcoming difficult technical challenges in a collaborative environment to join the team. Ideal candidates for these positions will have experience in Linux and software applications support (NOT desktop support), be willing to learn and have an outstanding opportunity. Experience with Cyber Security/Recovery and/or data backup is a big plus. If this sounds like you, we should talk.\r\nResponsibilities include:\r\nProvide post-sale technical support by working directly with key partners and end users.\r\nDiagnose hardware, software and operational issues.\r\nCommunicate case status internally and externally.\r\nWork with QA and development resources to prioritize, debug and deliver fixes to end customers.\r\nProvide customer feedback to product teams.\r\nInterface with world-renowned technical partners\r\nRequirements:\r\nExperience providing software support.\r\nStrong interpersonal skills.\r\nAS/BS degree in Computer Science or related field.\r\nBasic administrative experience with Linux environments.\r\nExperience with backup software/technology is a plus.\r\nThe ability and desire to learn the detailed workings of our software using a variety of methods including, documentation, videos, labs and most importantly proactive study and experimentation.\r\nFamiliarity with server hardware; networking is a plus\r\nDesire to learn new technologies\r\nOutstanding learning and growth opportunity. Company is partnering with the best names in technology and is growing like crazy.","datePosted":"2026-08-09T01:25:04.898Z","dateModified":"2026-08-09T01:25:04.898Z","hiringOrganization":{"@type":"Organization","name":"MRINetwork","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Passaic","addressRegion":"NJ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5f2797df26b2f204af521f96"},"url":"https://jobsearcher.com/jobs/5f2797df26b2f204af521f96"}}