{"schemaVersion":"jobsearcher.job.v1","id":"5f0b17fc50bf5ceb3bb75d4f","url":"https://jobsearcher.com/jobs/5f0b17fc50bf5ceb3bb75d4f","canonicalUrl":"https://jobsearcher.com/jobs/5f0b17fc50bf5ceb3bb75d4f","title":"Client Associate - 2","description":"Role Description\n\nDelivers more independent client support, handling complex service tasks, supporting renewals, and responding to client questions with limited oversight. This role applies growing technical knowledge and judgment within defined parameters to support the client lifecycle.\n\nESSENTIAL JOB DUTIES include but are not limited to:\nIndependently performs core client service and operational responsibilities across onboarding, renewals, open enrollment, and ongoing client support.\nServes as a technical resource for HRIS and enrollment platforms, benefits communications, surveys, and standard reporting.\nReviews benefit contracts and materials for accuracy and completeness prior to client delivery.\nResponds to more complex client questions and manage defined lifecycle tasks with limited oversight.\nSupports entry‑level financial analysis, claims & utilization reporting, and renewal preparation.\nInformally guides peers and contributes to workflow execution through independent decision‑making within established parameters.\nQualifications\n1+ years relevant experience\nTechnical application skills: OE guide applications\nGeneral understanding of client lifecycle\nLife & Health License: Take and pass Life & Health License within timing necessary for state requirements\n\nCompensation & Benefits\n\nBeing a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:\n\nAnnual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Well-Being Stipend, Personal and Professional Development. In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate's geographic location, prior relevant experience, and their knowledge, skills, and abilities.\n\n*These benefits do not apply to internship roles.\n\nWhy Join IMA?\n\nWe've built a reputation for putting our associates first\n\nWhat if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It's this unique ownership business model that makes working at IMA so appealing.\n\nWe work in teams. We sell in teams. We win and prosper as a team\n\nWe provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we're big enough to write business all over the world and small enough to implement your ideas quickly.\n\nWe are recognized nationally as a leader in our industry\n\n2020-2023 Business Insurance Magazine Best Places to Work in Insurance\n2023 Inc. Magazine's Best Workplaces\n2023 Denver Business Journal's Best Places to Work\n2022-2023 Connecticut Top Work Places\n2021-2023 Inc. 5000's List of Fastest Growing Companies\n2019-2022 Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies\n2022-2023 Kansas City Business Journal's Best Places to Work\n2021-2023 Charlotte Business Journal's Best Places to Work\n2021-2023 Los Angeles Business Journal's Best Places to Work\n2021-2023 The Salt Lake City Tribune Top Work Places\n2021-2022 Puget Sound Business Journal's Washington's Best Workplaces\n2021-2022 Wichita Business Journal's Best Places to Work, #1 in extra-large category\n2021 Dallas Business Journal's Best Places to Work\n2021 Alaska Journal of Commerce's Best Workplaces in Alaska\n\nThis Job Description is not a complete statement of all duties and responsibilities comprising this position.\n\nThe IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.","company":"IMA Financial Group","rawCompany":"ima financial group","city":"Springfield","state":"VT","isRemote":false,"isActive":false,"createdAt":"2026-08-27T07:21:03.359Z","occupations":[{"code":"41-3021.00","title":"Insurance Sales Agents","slug":"insurance-sales-agents"},{"code":"43-9041.00","title":"Insurance Claims and Policy Processing Clerks","slug":"insurance-claims-and-policy-processing-clerks"},{"code":"31-9092.00","title":"Medical Assistants","slug":"medical-assistants"}],"industries":[{"code":"524298","title":"All Other Insurance Related Activities","slug":"all-other-insurance-related-activities"},{"code":"524210","title":"Insurance Agencies and Brokerages","slug":"insurance-agencies-and-brokerages"},{"code":"524292","title":"Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds","slug":"pharmacy-benefit-management-and-other-third-party-administration-of-insurance-and-pension-funds"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Associate - 2","description":"Role Description\n\nDelivers more independent client support, handling complex service tasks, supporting renewals, and responding to client questions with limited oversight. This role applies growing technical knowledge and judgment within defined parameters to support the client lifecycle.\n\nESSENTIAL JOB DUTIES include but are not limited to:\nIndependently performs core client service and operational responsibilities across onboarding, renewals, open enrollment, and ongoing client support.\nServes as a technical resource for HRIS and enrollment platforms, benefits communications, surveys, and standard reporting.\nReviews benefit contracts and materials for accuracy and completeness prior to client delivery.\nResponds to more complex client questions and manage defined lifecycle tasks with limited oversight.\nSupports entry‑level financial analysis, claims & utilization reporting, and renewal preparation.\nInformally guides peers and contributes to workflow execution through independent decision‑making within established parameters.\nQualifications\n1+ years relevant experience\nTechnical application skills: OE guide applications\nGeneral understanding of client lifecycle\nLife & Health License: Take and pass Life & Health License within timing necessary for state requirements\n\nCompensation & Benefits\n\nBeing a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:\n\nAnnual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Well-Being Stipend, Personal and Professional Development. In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate's geographic location, prior relevant experience, and their knowledge, skills, and abilities.\n\n*These benefits do not apply to internship roles.\n\nWhy Join IMA?\n\nWe've built a reputation for putting our associates first\n\nWhat if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It's this unique ownership business model that makes working at IMA so appealing.\n\nWe work in teams. We sell in teams. We win and prosper as a team\n\nWe provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we're big enough to write business all over the world and small enough to implement your ideas quickly.\n\nWe are recognized nationally as a leader in our industry\n\n2020-2023 Business Insurance Magazine Best Places to Work in Insurance\n2023 Inc. Magazine's Best Workplaces\n2023 Denver Business Journal's Best Places to Work\n2022-2023 Connecticut Top Work Places\n2021-2023 Inc. 5000's List of Fastest Growing Companies\n2019-2022 Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies\n2022-2023 Kansas City Business Journal's Best Places to Work\n2021-2023 Charlotte Business Journal's Best Places to Work\n2021-2023 Los Angeles Business Journal's Best Places to Work\n2021-2023 The Salt Lake City Tribune Top Work Places\n2021-2022 Puget Sound Business Journal's Washington's Best Workplaces\n2021-2022 Wichita Business Journal's Best Places to Work, #1 in extra-large category\n2021 Dallas Business Journal's Best Places to Work\n2021 Alaska Journal of Commerce's Best Workplaces in Alaska\n\nThis Job Description is not a complete statement of all duties and responsibilities comprising this position.\n\nThe IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.","datePosted":"2026-08-27T07:21:03.359Z","dateModified":"2026-08-27T07:21:03.359Z","hiringOrganization":{"@type":"Organization","name":"IMA Financial Group","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Springfield","addressRegion":"VT","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5f0b17fc50bf5ceb3bb75d4f"},"url":"https://jobsearcher.com/jobs/5f0b17fc50bf5ceb3bb75d4f"}}