{"schemaVersion":"jobsearcher.job.v1","id":"5f0aa298697147b8a7f583ca","url":"https://jobsearcher.com/jobs/5f0aa298697147b8a7f583ca","canonicalUrl":"https://jobsearcher.com/jobs/5f0aa298697147b8a7f583ca","title":"Sustaining Support Engineer - SolidFire","description":"Full-time\n\nCompany Description\nNetApp creates innovative storage and data management solutions that help accelerate business breakthroughs and deliver outstanding cost efficiency. Our dedication to principles of simplicity, innovation, and customer success has made us one of the fastest-growing storage and data management providers today.\n\nCustomers around the world choose us for our “go beyond” approach and broad portfolio of solutions for business applications, storage for virtual servers, disk‑to‑disk backup, and more. Our solutions provide nonstop availability of critical business data and simplify business processes so you can deploy new capabilities with confidence and get to revenue faster than ever before.\n\nYou can rely on our industry‑leading solutions to lower the cost of protecting your data, business, and reputation. We bring together the industry’s best partners and technology to deliver services that help you maximize what you are getting from your infrastructure. Our collaborative approach, working as one team with one goal, means that you get a solution that is just right for you—on time and on budget.\n\nTo support your global business, we provide highly‑responsive support in local languages. From London to Austin, from Bangalore to Tokyo, we’ll work with you to solve your problems and reach your goals.\n\nDiscover our passion for helping companies around the world go further, faster at www.netapp.com.\n\nJob Description\nJob Summary\n\nNetApp is looking for an experienced Sustaining Support Engineer with deep expertise in and knowledge of Linux Operating Systems to join our new NetApp / SolidFire sustaining team. SolidFire’s product is a rapidly growing enterprise class data storage company currently in production with an all SSD solution, specifically designed for large‑scale, public and private cloud deployments. SolidFire is delivering high availability, high performance, fault tolerant software that runs concurrently on up to 100 nodes. We flawlessly pool resources and can maintain data integrity even when the network, rack, node, hardware, device, file system, kernel or other software components fail. This position will report into the Engineering organization as a CPE Support engineer providing root cause analysis, troubleshooting, proactive tool diagnostics, engineering feature team representation and the delivery of temporary fixes to customers based on support escalations. Experience with storage, virtualization and the Linux operating system are essential for this critical and challenging role.\n\nQualifications\nJob Requirements:\n\nQualified candidates must have previous systems level software development experience in the enterprise storage or networking peripherals industry. Additional requirements include:\n\nStrong Linux experience building and qualifying Linux distros\n\nProven troubleshooting experience\n\nExperience in scripting languages (e.g. python and bash)\n\nProficiency using kernel level debug tools (e.g. kgdb)\n\nProficient in Linux networking including bonding, bridging and experience debugging network issues\n\nDevelopment experience in C++ (can substitute C programming but must have the ability and desire to learn C++)\n\nBonus:\n\nExperience building and/or maintaining packages under Ubuntu or Debian using dpkg and APT\n\nWorking exposure with the open source community (monitoring and contributing code)\n\nExperience troubleshooting complex environments.\n\nEducation and Experience\n\nB.S., M.S., or PhD. In Computer Science or other related field or equivalent\n\nMinimum five years relevant experience\n\nAdditional Information\nAll your information will be kept confidential according to EEO guidelines.\n\n#J-18808-Ljbffr","company":"NetApp","rawCompany":"netapp","city":"Boulder","state":"CO","isRemote":false,"isActive":true,"createdAt":"2026-07-16T04:08:45.987Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Sustaining Support Engineer - SolidFire","description":"Full-time\n\nCompany Description\nNetApp creates innovative storage and data management solutions that help accelerate business breakthroughs and deliver outstanding cost efficiency. Our dedication to principles of simplicity, innovation, and customer success has made us one of the fastest-growing storage and data management providers today.\n\nCustomers around the world choose us for our “go beyond” approach and broad portfolio of solutions for business applications, storage for virtual servers, disk‑to‑disk backup, and more. Our solutions provide nonstop availability of critical business data and simplify business processes so you can deploy new capabilities with confidence and get to revenue faster than ever before.\n\nYou can rely on our industry‑leading solutions to lower the cost of protecting your data, business, and reputation. We bring together the industry’s best partners and technology to deliver services that help you maximize what you are getting from your infrastructure. Our collaborative approach, working as one team with one goal, means that you get a solution that is just right for you—on time and on budget.\n\nTo support your global business, we provide highly‑responsive support in local languages. From London to Austin, from Bangalore to Tokyo, we’ll work with you to solve your problems and reach your goals.\n\nDiscover our passion for helping companies around the world go further, faster at www.netapp.com.\n\nJob Description\nJob Summary\n\nNetApp is looking for an experienced Sustaining Support Engineer with deep expertise in and knowledge of Linux Operating Systems to join our new NetApp / SolidFire sustaining team. SolidFire’s product is a rapidly growing enterprise class data storage company currently in production with an all SSD solution, specifically designed for large‑scale, public and private cloud deployments. SolidFire is delivering high availability, high performance, fault tolerant software that runs concurrently on up to 100 nodes. We flawlessly pool resources and can maintain data integrity even when the network, rack, node, hardware, device, file system, kernel or other software components fail. This position will report into the Engineering organization as a CPE Support engineer providing root cause analysis, troubleshooting, proactive tool diagnostics, engineering feature team representation and the delivery of temporary fixes to customers based on support escalations. Experience with storage, virtualization and the Linux operating system are essential for this critical and challenging role.\n\nQualifications\nJob Requirements:\n\nQualified candidates must have previous systems level software development experience in the enterprise storage or networking peripherals industry. Additional requirements include:\n\nStrong Linux experience building and qualifying Linux distros\n\nProven troubleshooting experience\n\nExperience in scripting languages (e.g. python and bash)\n\nProficiency using kernel level debug tools (e.g. kgdb)\n\nProficient in Linux networking including bonding, bridging and experience debugging network issues\n\nDevelopment experience in C++ (can substitute C programming but must have the ability and desire to learn C++)\n\nBonus:\n\nExperience building and/or maintaining packages under Ubuntu or Debian using dpkg and APT\n\nWorking exposure with the open source community (monitoring and contributing code)\n\nExperience troubleshooting complex environments.\n\nEducation and Experience\n\nB.S., M.S., or PhD. In Computer Science or other related field or equivalent\n\nMinimum five years relevant experience\n\nAdditional Information\nAll your information will be kept confidential according to EEO guidelines.\n\n#J-18808-Ljbffr","datePosted":"2026-07-16T04:08:45.987Z","dateModified":"2026-07-16T04:08:45.987Z","hiringOrganization":{"@type":"Organization","name":"NetApp","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Boulder","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5f0aa298697147b8a7f583ca"},"url":"https://jobsearcher.com/jobs/5f0aa298697147b8a7f583ca"}}