{"schemaVersion":"jobsearcher.job.v1","id":"5eeaa07ca74c5dce955274e3","url":"https://jobsearcher.com/jobs/5eeaa07ca74c5dce955274e3","canonicalUrl":"https://jobsearcher.com/jobs/5eeaa07ca74c5dce955274e3","title":"Support Services Representative","description":"Position Description\nBluCurrent is seeking a full-time Support Services Representative. This position will perform account transactions primarily by phone, as well as email, fax, and mobile app, online messaging, video chat, in person and mail. Transactions include, but are not limited to certificates of deposit, money markets, checks, fraud claims, online and mobile banking, bill pay, check orders, and ATM and debit card management.\nKey Responsibilities\nProcessing member transactions by phone.\nFollowing proper phone identification procedures.\nDebit and credit card applications and ordering.\nDebit and credit card fraud services.\nProcess NSF negotiable items.\nMonitor deceased member accounts for compliance and proper updating/closure.\nIRA essential functions including transfers, withdrawals, deposits, and rollovers.\nPerform audit of loan files to ensure quality and compliance.\nRequirements\nHigh school education or equivalent.\nAt least two years of customer service experience required.\nProfessional, well-developed interpersonal skills necessary for servicing Credit Union members and projecting a positive image as representative for the Credit Union.\nWork requires sound decision-making skills with regard to carrying out specific rules, regulations, and procedures.\nIntermediate equipment skills required (telephone, fax machine, copy equipment, use of computer, system software, internet, electronic mail, spreadsheets, data processing, etc.)\nCompensation\nThis is an hourly position that has a starting rate of $18.00 per hour.\nTo Apply\nPlease apply by visiting our website at www.blucurrent.org/careers to upload a resume and apply online. Please specify the position for which you are applying.\nEqual Opportunity Employer\nJob Type: Full-time\nPay: From $18.00 per hour\nBenefits:\n401(k)\n401(k) matching\nDental insurance\nFlexible schedule\nHealth insurance\nPaid time off\nVision insurance\nPeople with a criminal record are encouraged to apply\nWork Location: In person","company":"Blucurrentcreditunion","rawCompany":"blucurrentcreditunion","city":"Springfield","state":"MO","isRemote":false,"isActive":false,"createdAt":"2026-07-20T12:39:25.988Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4141.00","title":"New Accounts Clerks","slug":"new-accounts-clerks"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"522130","title":"Credit Unions","slug":"credit-unions"},{"code":"522110","title":"Commercial Banking","slug":"commercial-banking"},{"code":"522180","title":"Savings Institutions and Other Depository Credit Intermediation","slug":"savings-institutions-and-other-depository-credit-intermediation"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Support Services Representative","description":"Position Description\nBluCurrent is seeking a full-time Support Services Representative. This position will perform account transactions primarily by phone, as well as email, fax, and mobile app, online messaging, video chat, in person and mail. Transactions include, but are not limited to certificates of deposit, money markets, checks, fraud claims, online and mobile banking, bill pay, check orders, and ATM and debit card management.\nKey Responsibilities\nProcessing member transactions by phone.\nFollowing proper phone identification procedures.\nDebit and credit card applications and ordering.\nDebit and credit card fraud services.\nProcess NSF negotiable items.\nMonitor deceased member accounts for compliance and proper updating/closure.\nIRA essential functions including transfers, withdrawals, deposits, and rollovers.\nPerform audit of loan files to ensure quality and compliance.\nRequirements\nHigh school education or equivalent.\nAt least two years of customer service experience required.\nProfessional, well-developed interpersonal skills necessary for servicing Credit Union members and projecting a positive image as representative for the Credit Union.\nWork requires sound decision-making skills with regard to carrying out specific rules, regulations, and procedures.\nIntermediate equipment skills required (telephone, fax machine, copy equipment, use of computer, system software, internet, electronic mail, spreadsheets, data processing, etc.)\nCompensation\nThis is an hourly position that has a starting rate of $18.00 per hour.\nTo Apply\nPlease apply by visiting our website at www.blucurrent.org/careers to upload a resume and apply online. Please specify the position for which you are applying.\nEqual Opportunity Employer\nJob Type: Full-time\nPay: From $18.00 per hour\nBenefits:\n401(k)\n401(k) matching\nDental insurance\nFlexible schedule\nHealth insurance\nPaid time off\nVision insurance\nPeople with a criminal record are encouraged to apply\nWork Location: In person","datePosted":"2026-07-20T12:39:25.988Z","dateModified":"2026-07-20T12:39:25.988Z","hiringOrganization":{"@type":"Organization","name":"Blucurrentcreditunion","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Springfield","addressRegion":"MO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5eeaa07ca74c5dce955274e3"},"url":"https://jobsearcher.com/jobs/5eeaa07ca74c5dce955274e3"}}