{"schemaVersion":"jobsearcher.job.v1","id":"5de65919e202d8eb0535c19d","url":"https://jobsearcher.com/jobs/5de65919e202d8eb0535c19d","canonicalUrl":"https://jobsearcher.com/jobs/5de65919e202d8eb0535c19d","title":"Store Manager","description":"EEO Statement\r\nHat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc. prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.\r\nLocation\r\n6724 - Tanger Outlets Hershey\r\nRequest ID\r\n26702\r\nGeneral Position Summary\r\nAt Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids' products and services.\r\nPeople & Training\r\nAct as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.\r\nManage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.\r\nAdminister the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.\r\nEngage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.\r\nContribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)\r\nResponsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.\r\nParticipate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.\r\nAssist in recruiting and training store personnel on proper store operations and procedures.\r\nEncourage store associates' direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.\r\nOther duties as assigned.\r\nCustomer Experience\r\nLead, execute and assist Selling 101 strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.\r\nResolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to \"make it right\" for customers.\r\nEnsure every customer is offered the opportunity to participate in Lids' membership programs or special offers when live in-store through employee education.\r\nAdhere to current visual guidelines includes: proper merchandising, signage and store cleanliness.\r\nMaintain a professional appearance consistent with Company Dress Code Policy.\r\nOperations\r\nExecute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).\r\nUnderstand and adhere to Policies & Procedures Manual to maintain a safe work environment.\r\nMaintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed.\r\nMaintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.\r\nEffectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.\r\nEffectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.\r\nOpen and close the store as required following the procedures per the Operations P&P Manual.\r\nProduct & Inventory Management\r\nProtect Company assets within guidelines of LIDS Retail policies.\r\nAssist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.\r\nFollow all policies to accurately manage store inventory including receiving, transferring, completing price change and conducting product counts.\r\nStrategically organize the backroom to maximize efficiency, including arranging product / supplies to optimize space and productivity.\r\nExecute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.\r\nMaintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)\r\nExecute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.\r\nJob Required Knowledge & Skills\r\nHigh school diploma or equivalent plus one year relative experience.\r\nEstablished ability to produce sales results while minimizing loss.\r\nStrong interpersonal skills and the ability to communicate verbally in a clear professional manner.\r\nAbility to operate a computer, as well as maneuver relative software programs.\r\nAbility to lift up to 50 pounds.\r\nAbility to climb a ladder and work with hands overhead.\r\nStanding required for up to 100% of the work time.\r\nAbility to work unsupervised.\r\nReports To\r\nStore Manager\r\nJ-18808-Ljbffr","company":"Lids","rawCompany":"lids","city":"Hershey","state":"PA","isRemote":false,"isActive":false,"createdAt":"2026-08-02T01:48:57.795Z","occupations":[{"code":"41-1011.00","title":"First-Line Supervisors of Retail Sales Workers","slug":"first-line-supervisors-of-retail-sales-workers"},{"code":"41-2031.00","title":"Retail Salespersons","slug":"retail-salespersons"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"}],"industries":[{"code":"458110","title":"Clothing and Clothing Accessories Retailers","slug":"clothing-and-clothing-accessories-retailers"},{"code":"455219","title":"All Other General Merchandise Retailers","slug":"all-other-general-merchandise-retailers"},{"code":"455110","title":"Department Stores","slug":"department-stores"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Store Manager","description":"EEO Statement\r\nHat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc. prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.\r\nLocation\r\n6724 - Tanger Outlets Hershey\r\nRequest ID\r\n26702\r\nGeneral Position Summary\r\nAt Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids' products and services.\r\nPeople & Training\r\nAct as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.\r\nManage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.\r\nAdminister the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.\r\nEngage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.\r\nContribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)\r\nResponsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.\r\nParticipate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.\r\nAssist in recruiting and training store personnel on proper store operations and procedures.\r\nEncourage store associates' direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.\r\nOther duties as assigned.\r\nCustomer Experience\r\nLead, execute and assist Selling 101 strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.\r\nResolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to \"make it right\" for customers.\r\nEnsure every customer is offered the opportunity to participate in Lids' membership programs or special offers when live in-store through employee education.\r\nAdhere to current visual guidelines includes: proper merchandising, signage and store cleanliness.\r\nMaintain a professional appearance consistent with Company Dress Code Policy.\r\nOperations\r\nExecute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).\r\nUnderstand and adhere to Policies & Procedures Manual to maintain a safe work environment.\r\nMaintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed.\r\nMaintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.\r\nEffectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.\r\nEffectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.\r\nOpen and close the store as required following the procedures per the Operations P&P Manual.\r\nProduct & Inventory Management\r\nProtect Company assets within guidelines of LIDS Retail policies.\r\nAssist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.\r\nFollow all policies to accurately manage store inventory including receiving, transferring, completing price change and conducting product counts.\r\nStrategically organize the backroom to maximize efficiency, including arranging product / supplies to optimize space and productivity.\r\nExecute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.\r\nMaintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)\r\nExecute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.\r\nJob Required Knowledge & Skills\r\nHigh school diploma or equivalent plus one year relative experience.\r\nEstablished ability to produce sales results while minimizing loss.\r\nStrong interpersonal skills and the ability to communicate verbally in a clear professional manner.\r\nAbility to operate a computer, as well as maneuver relative software programs.\r\nAbility to lift up to 50 pounds.\r\nAbility to climb a ladder and work with hands overhead.\r\nStanding required for up to 100% of the work time.\r\nAbility to work unsupervised.\r\nReports To\r\nStore Manager\r\nJ-18808-Ljbffr","datePosted":"2026-08-02T01:48:57.795Z","dateModified":"2026-08-02T01:48:57.795Z","hiringOrganization":{"@type":"Organization","name":"Lids","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hershey","addressRegion":"PA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5de65919e202d8eb0535c19d"},"url":"https://jobsearcher.com/jobs/5de65919e202d8eb0535c19d"}}