{"schemaVersion":"jobsearcher.job.v1","id":"5de4f9d1b9329467f920d972","url":"https://jobsearcher.com/jobs/5de4f9d1b9329467f920d972","canonicalUrl":"https://jobsearcher.com/jobs/5de4f9d1b9329467f920d972","title":"Production/Technical Support","description":"Required Experience & Qualifications:\n? 2+ years of technical customer support experience, preferably in a high-tech SaaS industry.\n? Prior experience providing remote technical support and services.\n? Demonstrated ability to collaborate effectively and excel both in our internal team environment and with our clients.\n? Fanatical commitment to customer success and knowledge of customer service principles and practices.\n? Solid analytical skills and a demonstrated motivation to solve tough technical problems.\n? Strong technical aptitude with a desire for continuous learning and improvement.\n? Experience with troubleshooting wired and wireless devices on a local area network.\n? Ability to speak and write clearly and accurately, particularly as it relates to technical concepts.\n\nJob Types: Full-time, Contract\n\nPay: $20.00 - $24.00 per hour\n\nSchedule:\n* 8 hour shift\n\nExperience:\n* SaaS: 3 years (Required)\n* Technical Support: 5 years (Required)\n* Customer Support: 5 years (Required)\n* Software troubleshooting: 5 years (Required)\n* Cold Calling: 5 years (Required)\n\nWork Location: In person","company":"Data","rawCompany":"data","city":"Addison","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-22T12:50:10.817Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1299.00","title":"Computer Occupations, All Other","slug":"computer-occupations-all-other"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Production/Technical Support","description":"Required Experience & Qualifications:\n? 2+ years of technical customer support experience, preferably in a high-tech SaaS industry.\n? Prior experience providing remote technical support and services.\n? Demonstrated ability to collaborate effectively and excel both in our internal team environment and with our clients.\n? Fanatical commitment to customer success and knowledge of customer service principles and practices.\n? Solid analytical skills and a demonstrated motivation to solve tough technical problems.\n? Strong technical aptitude with a desire for continuous learning and improvement.\n? Experience with troubleshooting wired and wireless devices on a local area network.\n? Ability to speak and write clearly and accurately, particularly as it relates to technical concepts.\n\nJob Types: Full-time, Contract\n\nPay: $20.00 - $24.00 per hour\n\nSchedule:\n* 8 hour shift\n\nExperience:\n* SaaS: 3 years (Required)\n* Technical Support: 5 years (Required)\n* Customer Support: 5 years (Required)\n* Software troubleshooting: 5 years (Required)\n* Cold Calling: 5 years (Required)\n\nWork Location: In person","datePosted":"2026-08-22T12:50:10.817Z","dateModified":"2026-08-22T12:50:10.817Z","hiringOrganization":{"@type":"Organization","name":"Data","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Addison","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5de4f9d1b9329467f920d972"},"url":"https://jobsearcher.com/jobs/5de4f9d1b9329467f920d972"}}