{"schemaVersion":"jobsearcher.job.v1","id":"5ddf9d34fac57a394c12b1cf","url":"https://jobsearcher.com/jobs/5ddf9d34fac57a394c12b1cf","canonicalUrl":"https://jobsearcher.com/jobs/5ddf9d34fac57a394c12b1cf","title":"Security Shift Supervisor","description":"Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!\n\nWe are seeking an operational, detail-oriented Security Shift Supervisor to manage shift operations for an iconic 54-story, Class A commercial skyscraper and public riverside park in Chicago’s West Loop. Reporting directly to the Security Director, this role leads on-duty security officers, oversees access control and CCTV monitoring, and maintains high security and customer service standards across a 1.2 million sq. ft. high-profile property\n\nHere's the schedule: Saturday–Sunday (7:00 AM–3:00 PM), Monday–Wednesday (3:00 PM–11:00 PM)\n\nResponsibilities:\n\nLead, direct, and motivate on-duty security officers to ensure adherence to company policies, post orders, and safety guidelines.\nReport directly to Site Supervisor/Director and/or Marksman / Titan Management.\nManage a team of security officers, including participating in scheduling, payroll, training, coaching, development and support.\nEnsure the Client Site is provided with high quality security services to protect people and property.\nHandle all escalated security issues or emergency situations appropriately.\nDevelop staff in both technical and professional skills through performance management (coaching, recognition, etc.).\nProvide the basis of a great work environment by treating staff with respect.\nAssist in the Coordination and/or conduct site-specific “on the job training”, client–specific training and annual refresher training for staff by adhering to Titan’s training standards.\nReconcile logs, shift responsibilities and patrols; review incident reports prior to submitting to Site Supervisor and/or Director and coordinate preliminary investigations.\nDevelop/maintain operational procedures and post orders that are always available for emergency reference by staff.\nTrain and qualify to work assigned post. Understands the specific and general post instructions for that assigned post. Maintain practical knowledge of all additional and emergency post instructions that are called for by the client.\nMaintain access control procedures set by building management.\nEffectively utilize access control systems, visitor management systems and CCTV systems as needed.\nIdentify all tenants and/or visitors upon arrival.\nEnsure visitors and vendors are properly signed in prior to accessing the building.\nObserve departing personnel to guard against theft of tenant or building property.\nMonitor security cameras that are within the facility.\nRespond to incidents including property emergencies.\nConduct general patrols of the entire property during various hours, if required, including numerous flights of stairs and frequent patrols of the exterior in any weather conditions.\nAbility to stand/sit/walk for extended periods of time.\nAssist tenants and visitors with directions and general business information.\nClearly and accurately record data such as property damage, unusual occurrences, and malfunctioning of equipment, to building and Titan management.\nMaintain clear, accurate logs pertaining to people or property including packages.\nProvide excellent Customer Service to all parties encountered while on duty.\nOther duties as assigned.\n\n***These positions require at least 2 years of continuous supervisory experience.***\n\nSchedule: Monday-Friday 3pm-11pm\n\nQualifications\n\nEducation and/or Experience: High School diploma or general education degree (GED) and 3 years prior satisfactory employment as a security officer or directly related experience. Must be at least 18 years of age.\n\nCertificates, Licenses, Registrations: Valid Security License if required by state, driver’s license as applicable.\n\nLanguage Skills: Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus.\n\nOther Qualifications: Ability to pass pre-employment drug screen and criminal background check. Must maintain a working telephone number though which we can contact you.\n\nPhysical Demands: The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. A list of these job duties is inclusive of, but not limited to: candidates must be able to stand for extended periods of time; be able to lift, push, and/or pull at least 50 lbs.; be able to accommodate foot patrols on the interior & exterior of the assigned facility; be able to perform assigned duties regardless of inclement weather.\n\nPay and Benefits of Security Supervisors:\n• $22.75-$23.00 / hour\n• Paid time off and paid holidays\n• Medical and Dental insurance\n• Opportunities for career growth and promotion\n• Skills-enhancing training\n\nEOE/M/F/D/V\n\n#HP","company":"Titansecuritygroup","rawCompany":"titansecuritygroup","city":"Chicago","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-08-31T10:59:57.925Z","occupations":[{"code":"33-1091.00","title":"First-Line Supervisors of Security Workers","slug":"first-line-supervisors-of-security-workers"},{"code":"33-1099.00","title":"First-Line Supervisors of Protective Service Workers, All Other","slug":"first-line-supervisors-of-protective-service-workers-all-other"},{"code":"33-9032.00","title":"Security Guards","slug":"security-guards"}],"industries":[{"code":"561621","title":"Security Systems Services (except Locksmiths)","slug":"security-systems-services-except-locksmiths"},{"code":"561210","title":"Facilities Support Services","slug":"facilities-support-services"},{"code":"561612","title":"Security Guards and Patrol Services","slug":"security-guards-and-patrol-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Security Shift Supervisor","description":"Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!\n\nWe are seeking an operational, detail-oriented Security Shift Supervisor to manage shift operations for an iconic 54-story, Class A commercial skyscraper and public riverside park in Chicago’s West Loop. Reporting directly to the Security Director, this role leads on-duty security officers, oversees access control and CCTV monitoring, and maintains high security and customer service standards across a 1.2 million sq. ft. high-profile property\n\nHere's the schedule: Saturday–Sunday (7:00 AM–3:00 PM), Monday–Wednesday (3:00 PM–11:00 PM)\n\nResponsibilities:\n\nLead, direct, and motivate on-duty security officers to ensure adherence to company policies, post orders, and safety guidelines.\nReport directly to Site Supervisor/Director and/or Marksman / Titan Management.\nManage a team of security officers, including participating in scheduling, payroll, training, coaching, development and support.\nEnsure the Client Site is provided with high quality security services to protect people and property.\nHandle all escalated security issues or emergency situations appropriately.\nDevelop staff in both technical and professional skills through performance management (coaching, recognition, etc.).\nProvide the basis of a great work environment by treating staff with respect.\nAssist in the Coordination and/or conduct site-specific “on the job training”, client–specific training and annual refresher training for staff by adhering to Titan’s training standards.\nReconcile logs, shift responsibilities and patrols; review incident reports prior to submitting to Site Supervisor and/or Director and coordinate preliminary investigations.\nDevelop/maintain operational procedures and post orders that are always available for emergency reference by staff.\nTrain and qualify to work assigned post. Understands the specific and general post instructions for that assigned post. Maintain practical knowledge of all additional and emergency post instructions that are called for by the client.\nMaintain access control procedures set by building management.\nEffectively utilize access control systems, visitor management systems and CCTV systems as needed.\nIdentify all tenants and/or visitors upon arrival.\nEnsure visitors and vendors are properly signed in prior to accessing the building.\nObserve departing personnel to guard against theft of tenant or building property.\nMonitor security cameras that are within the facility.\nRespond to incidents including property emergencies.\nConduct general patrols of the entire property during various hours, if required, including numerous flights of stairs and frequent patrols of the exterior in any weather conditions.\nAbility to stand/sit/walk for extended periods of time.\nAssist tenants and visitors with directions and general business information.\nClearly and accurately record data such as property damage, unusual occurrences, and malfunctioning of equipment, to building and Titan management.\nMaintain clear, accurate logs pertaining to people or property including packages.\nProvide excellent Customer Service to all parties encountered while on duty.\nOther duties as assigned.\n\n***These positions require at least 2 years of continuous supervisory experience.***\n\nSchedule: Monday-Friday 3pm-11pm\n\nQualifications\n\nEducation and/or Experience: High School diploma or general education degree (GED) and 3 years prior satisfactory employment as a security officer or directly related experience. Must be at least 18 years of age.\n\nCertificates, Licenses, Registrations: Valid Security License if required by state, driver’s license as applicable.\n\nLanguage Skills: Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus.\n\nOther Qualifications: Ability to pass pre-employment drug screen and criminal background check. Must maintain a working telephone number though which we can contact you.\n\nPhysical Demands: The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. A list of these job duties is inclusive of, but not limited to: candidates must be able to stand for extended periods of time; be able to lift, push, and/or pull at least 50 lbs.; be able to accommodate foot patrols on the interior & exterior of the assigned facility; be able to perform assigned duties regardless of inclement weather.\n\nPay and Benefits of Security Supervisors:\n• $22.75-$23.00 / hour\n• Paid time off and paid holidays\n• Medical and Dental insurance\n• Opportunities for career growth and promotion\n• Skills-enhancing training\n\nEOE/M/F/D/V\n\n#HP","datePosted":"2026-08-31T10:59:57.925Z","dateModified":"2026-08-31T10:59:57.925Z","hiringOrganization":{"@type":"Organization","name":"Titansecuritygroup","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chicago","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5ddf9d34fac57a394c12b1cf"},"url":"https://jobsearcher.com/jobs/5ddf9d34fac57a394c12b1cf"}}