{"schemaVersion":"jobsearcher.job.v1","id":"5dde08ce26a873d0cc3c4e36","url":"https://jobsearcher.com/jobs/5dde08ce26a873d0cc3c4e36","canonicalUrl":"https://jobsearcher.com/jobs/5dde08ce26a873d0cc3c4e36","title":"Customer Service Representative","description":"Company Overview\nVisual Computer Solutions (VCS) is a leading provider in the software industry, dedicated to enhancing workforce management through innovative HR solutions. Our mission is to empower organizations by optimizing employee engagement and operational efficiency, ensuring that businesses have the right talent in the right roles.\nSummary\nWe are seeking Customer Service Representatives to join our dynamic team in Freehold, NJ. In this role, you will be pivotal in delivering exceptional service to our clients, ensuring their needs are met with efficiency and professionalism. Your contributions will directly support our mission of providing best-in-class software solutions to organizations nationwide.\"\nshift available:\nSunday - Thursday (11pm - 7am) only\nResponsibilities\nProvide outstanding customer service and support to clients via phone and email.\nMaintain accurate records of customer interactions and transactions.\nCollaborate with team members to resolve customer issues effectively.\nConduct follow-up calls to ensure customer satisfaction after service interactions.\nStay updated on product knowledge to provide accurate information to clients.\nContribute to team goals by meeting performance metrics\nQualifications\nHigh school diploma or equivalent required; associate degree preferred.\nProven experience in customer service or call center environment.\nExcellent communication skills, both verbal and written.\nStrong problem-solving abilities and attention to detail.\nProficiency in Microsoft Office Suite and basic computer skills.\nAbility to handle multiple tasks efficiently while maintaining a positive attitude.\nCall-To-Action\nIf you're ready to make an impact in the world of customer service and join a forward-thinking company, we invite you to apply today! Your next career adventure awaits at Visual Computer Solutions!\nJob Type: Full-time\nPay: $18.00 - $20.00 per hour\nBenefits:\n401(k) matching\nDental insurance\nHealth insurance\nOn-the-job training\nPaid time off\nVision insurance\nWork Location: In person","company":"Vcssoftware2","rawCompany":"vcssoftware2","city":"Freehold","state":"NJ","isRemote":false,"isActive":false,"createdAt":"2026-07-20T11:59:48.208Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Representative","description":"Company Overview\nVisual Computer Solutions (VCS) is a leading provider in the software industry, dedicated to enhancing workforce management through innovative HR solutions. Our mission is to empower organizations by optimizing employee engagement and operational efficiency, ensuring that businesses have the right talent in the right roles.\nSummary\nWe are seeking Customer Service Representatives to join our dynamic team in Freehold, NJ. In this role, you will be pivotal in delivering exceptional service to our clients, ensuring their needs are met with efficiency and professionalism. Your contributions will directly support our mission of providing best-in-class software solutions to organizations nationwide.\"\nshift available:\nSunday - Thursday (11pm - 7am) only\nResponsibilities\nProvide outstanding customer service and support to clients via phone and email.\nMaintain accurate records of customer interactions and transactions.\nCollaborate with team members to resolve customer issues effectively.\nConduct follow-up calls to ensure customer satisfaction after service interactions.\nStay updated on product knowledge to provide accurate information to clients.\nContribute to team goals by meeting performance metrics\nQualifications\nHigh school diploma or equivalent required; associate degree preferred.\nProven experience in customer service or call center environment.\nExcellent communication skills, both verbal and written.\nStrong problem-solving abilities and attention to detail.\nProficiency in Microsoft Office Suite and basic computer skills.\nAbility to handle multiple tasks efficiently while maintaining a positive attitude.\nCall-To-Action\nIf you're ready to make an impact in the world of customer service and join a forward-thinking company, we invite you to apply today! Your next career adventure awaits at Visual Computer Solutions!\nJob Type: Full-time\nPay: $18.00 - $20.00 per hour\nBenefits:\n401(k) matching\nDental insurance\nHealth insurance\nOn-the-job training\nPaid time off\nVision insurance\nWork Location: In person","datePosted":"2026-07-20T11:59:48.208Z","dateModified":"2026-07-20T11:59:48.208Z","hiringOrganization":{"@type":"Organization","name":"Vcssoftware2","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Freehold","addressRegion":"NJ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5dde08ce26a873d0cc3c4e36"},"url":"https://jobsearcher.com/jobs/5dde08ce26a873d0cc3c4e36"}}