RTSM Study Analyst - Level I

DescriptionThe Study Analyst I is responsible for the following:System Support and OperationsConfigure and test any managed configuration changes to our clients' Randomization and Trial Supply Management (RTSM) applications, executing the configuration change process. Identify the risk associated with proposed changes.Write and execute efficient test approaches that strike the right balance between effort and risk mitigation.Be able to explain the common features and configuration options of our applications to internal and external partners.Develop expert-level specialization in at least one area of Prancer or other 4G applications.Solve high complexity issues and questions independently. Partner with Technical Services teams to solve the most challenging issues. Describe technical solutions in a way that clients can understand.Document investigation steps and technical configurations.Execute other tasks including data changes, operational monitoring, validation, and integrations setup & testing.May serve as Customer Support point of escalation for any system or study issues when required.Train others on processes, RTSM configurations, testing methodology, and troubleshooting.Write and maintain articles on configuration, testing, and troubleshooting.RequirementsAt least 1 year in a Study Analyst role is preferred, or a role with equivalent experience.Education and/or Certification RequirementsThe candidate must possess at minimum a bachelor's degree in a life science, supply chain management, or information technology field, or have equivalent experience.