Community Engagement and Communications Manager

Job Description Community Engagement and Communications Manager The Conferences Community Engagement and Communications Manager develops communications content, channels and resources to support and engage IEEE’s vibrant global conferences and event community. With over 2,000 technical conferences and events each year in over 100 countries, the manager in this role will promote IEEE conferences and their value and impact on the engineering community. Using a variety of existing and new communications methods, this professional will highlight IEEE event innovations, best practices, and conferencing leaders by developing success stories and other content and sharing it with the IEEE community and beyond. The individual in this role will work closely with the IEEE Conferences, Events and Experiences (CEE) Team, volunteer leaders, and team members across IEEE to identify business needs, design resources, employ media platforms, and engage in creative storytelling promoting IEEE conferences and events. This position requires a proactive, innovative, creative, detail-oriented individual who can enhance the visibility and support the work of the IEEE Events Community. This position does not have any direct reports.Key ResponsibilitiesEnvision and execute communications and support needs of the global IEEE Events Community Establishes, manages, and optimizes communications channels for the community, including email communications, social media, and digital presenceCollaborates with CEE leadership to identify communication strategies, themes, topics, and messages that align with business priorities and support community needsWorks across a broad range of mediums, including written, digital, email, newsletters, website, video, podcasts and more Leads inbound marketing efforts by developing personalized content that attracts, engages, and empowers key audiencesCreates and edits engaging copy, content, visuals, and multimedia to empower and connect the IEEE Events Community Creates and maintains a schedule of communications to support community engagement and CEE operational objectivesDevelops content and communications that support CEE Customer Experience and operational initiatives Supports CEE in sharing operational highlights, business metrics, and success stories with IEEE leadershipServes as an IEEE Brand Ambassador, ensuring consistency and alignment of resources and assets to the CEE and IEEE BrandCurates and creates compelling content that highlights IEEE event leadership and excellenceCollaborates on opportunities to showcase IEEE events and CEE activities in various media outlets, social channels, and external vehiclesDevelops relationships with a network of IEEE-approved vendors to support communications and marketing efforts Measures and analyzes the performance of efforts to gauge effectiveness, makes data-driven recommendations, and optimizes activities as needed.Conducts analysis and evaluation of online presence to optimize user experience, ensure accessibility, create brand alignment, and address community needsRepresents CEE to Internal and external stakeholders, including Digital Innovations, Marketing Sales and Design, Volunteer Leadership, Vendors, and ColleaguesConducts research to stay current with communications channels and toolsRegularly makes presentations and updates to leadershipSpecial projects as assignedEducationA bachelor's degree or equivalent experience with a concentration in English or communications is preferred. ReqWork Experience4-7 years of digital communications and closely related experience, inclusive of copywriting Req4-7 years of project management experience Req4-7 years experience with marketing and event environments PrefSkills And RequirementsExcellent written and oral communication skills and ability to prepare and deliver presentations to volunteers and staff at all levelsAbility to communicate creatively Excellence in project managementAbility to lead a cross-functional team of stakeholders in a matrix management structure to mutual agreementMust possess exceptional attention to detail and strong timeline/deadline management skills to balance competing priorities.Strong interpersonal, project management, and writing skills.Must be a technology-savvy knowledge worker seeking technology solutions to business challenges and processes.Proficiency in MS Office, Gmail, Google Apps, Constant Contact, and social network platforms.Proficiency in visual design and Adobe Create Cloud a plusOther Requirements:s defined in IEEE Policies, individuals currently serving on an IEEE board or committee are not eligible to apply.PLEASE NOTE: This position is not budgeted for employer-sponsored immigration support, this includes all persons in F (both CPT and OPT), J, H, L, or O status.='For information on work demands and conditions required for this position, please consult the reference document, "Physical, Mental, and Work Environment Standards for IEEE Positions." This position is classified under ' + Category II - Mobile Positions + 'IEEE is an EEO/AAP Employer/Protected Veteran/Disabled'==============================================='Disclaimer: This job description is proprietary to IEEE. It outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons. 'Company DescriptionAdvancing Technology for HumanityIEEE and its members inspire a global community through highly-cited publications, conferences, technology standards, and professional and educational activities.Company DescriptionAdvancing Technology for Humanity IEEE and its members inspire a global community through highly-cited publications, conferences, technology standards, and professional and educational activities.