{"schemaVersion":"jobsearcher.job.v1","id":"5d091a792c5aa7f78960e334","url":"https://jobsearcher.com/jobs/5d091a792c5aa7f78960e334","canonicalUrl":"https://jobsearcher.com/jobs/5d091a792c5aa7f78960e334","title":"Robotics Forward Deployed Engineer","description":"Overview\nIn this role you will be the on-site technical partner for a portfolio of Tutor robots deployed in production. You drive operational and technical success, turning manual interventions into automated tooling and playbooks. You’ll diagnose multi‑factor issues across software, hardware, and processes, collaborating with engineering to implement robust fixes. Your work directly supports customers while shaping our product through field insight and hands-on robotics operations.\n\nCompensation / Benefitsfully covered health + dentalunlimited PTO\nResponsibilitiesOwn and manage a portfolio of customer sites end‑to‑end as the primary technical partnerAutomate repetitive tasks by building tooling, scripts, and playbooksDevelop deep knowledge of robot systems to diagnose and implement solutionsDiagnose and resolve multi‑factor issues across software, hardware, and processesCollaborate with engineering on deeper fixes and provide field‑validated inputsTrack fleet health metrics (uptime, reliability, throughput, CSAT) and act on early signalsRepresent customer needs in internal roadmap discussions and with Account Executives on expansion opportunities\nKey requirements3–7+ years in a technical, customer-facing role (applications/field engineering, robotics deployment, solutions engineering, or similar)Technical depth in robotics, industrial automation, controls, mechatronics, manufacturing systems, or warehouse/logistics technologyHands-on experience with software and physical systems in real-world environmentsAbility to read logs and telemetry and automate manual processes with scripts/toolingThrives in ambiguityStrong judgment on what to fix, automate, or escalateGenuine relationship orientation and trust with customersRobotics, industrial automation, controls, mechatronics, manufacturing systems, or warehouse/logistics technologyReading logs/telemetry and reasoning about unfamiliar systemsScripting and tooling to automate manual processes","company":"Tutor Intelligence","rawCompany":"tutor intelligence","city":"Somerville","state":"MA","isRemote":false,"isActive":false,"createdAt":"2026-09-15T04:54:48.468Z","occupations":[{"code":"17-2199.08","title":"Robotics Engineers","slug":"robotics-engineers"},{"code":"17-3024.01","title":"Robotics Technicians","slug":"robotics-technicians"},{"code":"17-3024.00","title":"Electro-Mechanical and Mechatronics Technologists and Technicians","slug":"electro-mechanical-and-mechatronics-technologists-and-technicians"}],"industries":[{"code":"333248","title":"All Other Industrial Machinery Manufacturing","slug":"all-other-industrial-machinery-manufacturing"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"811310","title":"Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance","slug":"commercial-and-industrial-machinery-and-equipment-except-automotive-and-electronic-repair-and-maintenance"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Robotics Forward Deployed Engineer","description":"Overview\nIn this role you will be the on-site technical partner for a portfolio of Tutor robots deployed in production. You drive operational and technical success, turning manual interventions into automated tooling and playbooks. You’ll diagnose multi‑factor issues across software, hardware, and processes, collaborating with engineering to implement robust fixes. Your work directly supports customers while shaping our product through field insight and hands-on robotics operations.\n\nCompensation / Benefitsfully covered health + dentalunlimited PTO\nResponsibilitiesOwn and manage a portfolio of customer sites end‑to‑end as the primary technical partnerAutomate repetitive tasks by building tooling, scripts, and playbooksDevelop deep knowledge of robot systems to diagnose and implement solutionsDiagnose and resolve multi‑factor issues across software, hardware, and processesCollaborate with engineering on deeper fixes and provide field‑validated inputsTrack fleet health metrics (uptime, reliability, throughput, CSAT) and act on early signalsRepresent customer needs in internal roadmap discussions and with Account Executives on expansion opportunities\nKey requirements3–7+ years in a technical, customer-facing role (applications/field engineering, robotics deployment, solutions engineering, or similar)Technical depth in robotics, industrial automation, controls, mechatronics, manufacturing systems, or warehouse/logistics technologyHands-on experience with software and physical systems in real-world environmentsAbility to read logs and telemetry and automate manual processes with scripts/toolingThrives in ambiguityStrong judgment on what to fix, automate, or escalateGenuine relationship orientation and trust with customersRobotics, industrial automation, controls, mechatronics, manufacturing systems, or warehouse/logistics technologyReading logs/telemetry and reasoning about unfamiliar systemsScripting and tooling to automate manual processes","datePosted":"2026-09-15T04:54:48.468Z","dateModified":"2026-09-15T04:54:48.468Z","hiringOrganization":{"@type":"Organization","name":"Tutor Intelligence","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Somerville","addressRegion":"MA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5d091a792c5aa7f78960e334"},"url":"https://jobsearcher.com/jobs/5d091a792c5aa7f78960e334"}}