{"schemaVersion":"jobsearcher.job.v1","id":"5c8d934b940cb2e23b568733","url":"https://jobsearcher.com/jobs/5c8d934b940cb2e23b568733","canonicalUrl":"https://jobsearcher.com/jobs/5c8d934b940cb2e23b568733","title":"Managed Services Engineer (Remote - California))","description":"CentralSquare is a unique enterprise software company whose mission is to build safer, smarter, more connected communities. More than 8,000 public sector agencies trust CentralSquare solutions each and every day. We serve governments of all sizes, from small towns to major cities, to make delivering public services less costly and more efficient.What We’re AboutAt CentralSquare, you’ll get the opportunity to work in a collaborative environment within a company that builds complex web-based enterprise applications for our Public Servants across North America.Looking to grow your career? That’s great! We believe in growing and cultivating careers here. There is plenty of room for growth for motivated people.Hard work should be rewarded. We are committed to providing competitive compensation with a great benefits package, including tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Our flexible work environment also enables you to take advantage of an excellent work-life balance whether you are in office or working remotely.The RoleCentralSquare is a leading provider of managed services, specializing in delivering cutting-edge solutions for public safety organizations. We are currently seeking a skilled and experienced Managed Service Engineer to join our team to manage our Enterprise Computer Aided Dispatch (CAD) application for the Contra Costa Fire District, CA. The position will be remote with travel to the customer site in Concord, CA (4005 Port Chicago Hwy, Concord, CA 94520) around once per month.Responsibilities Manages and maintains Enterprise products and related databases to ensure highest performance.Monitor system performance and perform routine maintenanceRoutine Data Management & Maintenance (backup jobs, statistics management, replication, etc.) Rollout of firmware updates, security patches, as requiredProvide product supportAdvise on product upgrades and enhancements. Support the evaluation and testing of upgrades to ensure they meet the client’s performance requirements.Supports the disaster recovery framework:DR failover systemsSQL ReplicationCAD Down proceduresBackup facilities strategiesAssists in mobile networking solutions and planning for the MDC mobile network.Ensures best practices are applied for CST Systems security from a networking and engineering perspective (within the center and mobility solutions).Participates in meetings as needed.Participates in the established ticketing system.Participates in the training for customer staff and self.Attends technical training offered by CentralSquare to maintain a current knowledge of CentralSquare’s applications.Adheres to and promotes CentralSquare core values, vision, ownership in action and honoring commitments.What You'll Bring to NumeratorQualificationsBachelor’s degree in Computer Science, Computer Engineering (or related field) or equivalent work experience.5+ years of experience in a professional development/support position3+ years of experience with the Publice Safety Enterprise suite.Technical skills with knowledge of commonly used technology, concepts, practices and procedures of windows-based computer software and hardware.Understanding of relational databases with exposure to or experience with SQL servers and databases.Understanding of networking, TCP/IP protocol, and routing configuration.Experience creating or administering a large LAN/WAN environment.Understanding and experience managing a VM server environment.Must have knowledge of recent versions of Microsoft Windows, Server and SQLExperience managing Cloud-based applications is helpful but not required.Experience in the public safety industry/EMS is helpful but not required.Experience in complex Enterprise software is helpful but not required.First rate-interpersonal skills, positive client service skills, problem solving skills and writing skills necessary.Ability to travel to the customer site in Concord, CA (4005 Port Chicago Hwy, Concord, CA 94520) around once per month","company":"Centralsquare Technologies","rawCompany":"centralsquare technologies","isRemote":true,"isActive":false,"createdAt":"2026-04-12T15:57:53.783Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Managed Services Engineer (Remote - California))","description":"CentralSquare is a unique enterprise software company whose mission is to build safer, smarter, more connected communities. More than 8,000 public sector agencies trust CentralSquare solutions each and every day. We serve governments of all sizes, from small towns to major cities, to make delivering public services less costly and more efficient.What We’re AboutAt CentralSquare, you’ll get the opportunity to work in a collaborative environment within a company that builds complex web-based enterprise applications for our Public Servants across North America.Looking to grow your career? That’s great! We believe in growing and cultivating careers here. There is plenty of room for growth for motivated people.Hard work should be rewarded. We are committed to providing competitive compensation with a great benefits package, including tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Our flexible work environment also enables you to take advantage of an excellent work-life balance whether you are in office or working remotely.The RoleCentralSquare is a leading provider of managed services, specializing in delivering cutting-edge solutions for public safety organizations. We are currently seeking a skilled and experienced Managed Service Engineer to join our team to manage our Enterprise Computer Aided Dispatch (CAD) application for the Contra Costa Fire District, CA. The position will be remote with travel to the customer site in Concord, CA (4005 Port Chicago Hwy, Concord, CA 94520) around once per month.Responsibilities Manages and maintains Enterprise products and related databases to ensure highest performance.Monitor system performance and perform routine maintenanceRoutine Data Management & Maintenance (backup jobs, statistics management, replication, etc.) Rollout of firmware updates, security patches, as requiredProvide product supportAdvise on product upgrades and enhancements. Support the evaluation and testing of upgrades to ensure they meet the client’s performance requirements.Supports the disaster recovery framework:DR failover systemsSQL ReplicationCAD Down proceduresBackup facilities strategiesAssists in mobile networking solutions and planning for the MDC mobile network.Ensures best practices are applied for CST Systems security from a networking and engineering perspective (within the center and mobility solutions).Participates in meetings as needed.Participates in the established ticketing system.Participates in the training for customer staff and self.Attends technical training offered by CentralSquare to maintain a current knowledge of CentralSquare’s applications.Adheres to and promotes CentralSquare core values, vision, ownership in action and honoring commitments.What You'll Bring to NumeratorQualificationsBachelor’s degree in Computer Science, Computer Engineering (or related field) or equivalent work experience.5+ years of experience in a professional development/support position3+ years of experience with the Publice Safety Enterprise suite.Technical skills with knowledge of commonly used technology, concepts, practices and procedures of windows-based computer software and hardware.Understanding of relational databases with exposure to or experience with SQL servers and databases.Understanding of networking, TCP/IP protocol, and routing configuration.Experience creating or administering a large LAN/WAN environment.Understanding and experience managing a VM server environment.Must have knowledge of recent versions of Microsoft Windows, Server and SQLExperience managing Cloud-based applications is helpful but not required.Experience in the public safety industry/EMS is helpful but not required.Experience in complex Enterprise software is helpful but not required.First rate-interpersonal skills, positive client service skills, problem solving skills and writing skills necessary.Ability to travel to the customer site in Concord, CA (4005 Port Chicago Hwy, Concord, CA 94520) around once per month","datePosted":"2026-04-12T15:57:53.783Z","dateModified":"2026-04-12T15:57:53.783Z","hiringOrganization":{"@type":"Organization","name":"Centralsquare Technologies","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5c8d934b940cb2e23b568733"},"url":"https://jobsearcher.com/jobs/5c8d934b940cb2e23b568733"}}