{"schemaVersion":"jobsearcher.job.v1","id":"5c84767983194d8ec18d1374","url":"https://jobsearcher.com/jobs/5c84767983194d8ec18d1374","canonicalUrl":"https://jobsearcher.com/jobs/5c84767983194d8ec18d1374","title":"Remote Program Performance & Quality Analyst","description":"Working Solutions is seeking a detail-oriented quality and data analyst to monitor agent performance, analyze KPIs, and drive process improvements across our programs. The role emphasizes turning data into actionable insights that uplift client outcomes while maintaining compliance with performance guidelines. The ideal candidate has strong data analysis skills, experience in contact center operations, and the ability to communicate trends visually and verbally. #J-18808-Ljbffr","company":"Working Solutions","rawCompany":"working solutions","isRemote":true,"isActive":false,"createdAt":"2026-10-23T11:55:38.434Z","occupations":[{"code":"19-4099.01","title":"Quality Control Analysts","slug":"quality-control-analysts"},{"code":"11-3051.01","title":"Quality Control Systems Managers","slug":"quality-control-systems-managers"},{"code":"13-1111.00","title":"Management Analysts","slug":"management-analysts"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote Program Performance & Quality Analyst","description":"Working Solutions is seeking a detail-oriented quality and data analyst to monitor agent performance, analyze KPIs, and drive process improvements across our programs. The role emphasizes turning data into actionable insights that uplift client outcomes while maintaining compliance with performance guidelines. The ideal candidate has strong data analysis skills, experience in contact center operations, and the ability to communicate trends visually and verbally. #J-18808-Ljbffr","datePosted":"2026-10-23T11:55:38.434Z","dateModified":"2026-10-23T11:55:38.434Z","hiringOrganization":{"@type":"Organization","name":"Working Solutions","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5c84767983194d8ec18d1374"},"url":"https://jobsearcher.com/jobs/5c84767983194d8ec18d1374"}}