Assistant Internet Sales Manager

Company DescriptionSouthwest Wheel® is a trusted distributor specializing in trailer parts, axles, accessories, implement wheels, and truck and trailer wheels. With locations in Dallas and Lubbock, Texas, the company serves a wide range of industries by providing high-quality products. Southwest Wheel® is dedicated to excellent customer service and meeting the diverse needs of its clients. Join a team that prides itself on reliability and expertise in the trailer and wheel industry.Key Responsibilities• Order Management & Data Entry: Accurately process and write up incoming online orders. Ensure all SKUs, pricing, and shipping details are entered into the system correctly to maintain inventory integrity.• Customer Service: Handle inbound inquiries via phone and email. Assist customers with product questions, order status updates, and basic troubleshooting with a friendly and professional demeanor.• Digital Content (Plus): Assist in updating product listings or creating basic marketing materials.Proficiency in Adobe Photoshop or Canva is a significant advantage for editing product photos or creating banners.Pay: $37,440.00 - $45,760.00 per yearRole DescriptionWe are seeking a detail-oriented and tech-savvy Assistant Internet Sales Manager to join our team. This role is a blend of administrative precision, customer engagement, and digital creativity. You will be responsible for ensuring our online sales operations run smoothly by managing order flow, providing top-tier customer support, and maintaining professional communication across all channels.Required Qualifications• Education: Minimum of an Associate's Degree.• Computer Literacy: Must be highly comfortable navigating various software platforms, spreadsheets, and web-based management tools.• Communication Skills: Strong verbal and written communication skills are essential for both phone support and professional email correspondence.• Detail-Oriented: A "measure twice, cut once" mindset regarding data entry and order processing.• Time Management: Ability to stay organized and prioritize tasks in a fast-paced environment.Preferred Skills• Experience with e-commerce platforms (Amazon, eBay, or Walmart).• (Optional) Proficiency in Adobe Photoshop (image resizing, background removal, and basic graphic design).• Prior experience in a sales or customer-facing administrative role.Job Type: Full-timeBenefits:• Employee discount• Health insurance• Paid time offSchedule:• 8 hour shift• Monday to Friday