{"schemaVersion":"jobsearcher.job.v1","id":"5c34e775e75e9eb6851dfeff","url":"https://jobsearcher.com/jobs/5c34e775e75e9eb6851dfeff","canonicalUrl":"https://jobsearcher.com/jobs/5c34e775e75e9eb6851dfeff","title":"Operations Supervisor","description":"Overview\nWe are seeking a dynamic and energetic Operations Supervisor to lead daily store operations, ensuring a seamless shopping experience for customers and a productive environment for team members. This role offers an exciting opportunity to oversee various aspects of retail management, including sales, inventory, staffing, and customer service. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for retail excellence. As an Operations Supervisor, you will play a pivotal role in driving store performance, motivating staff, and maintaining operational standards that align with company goals.\nDuties\nSupervise daily store activities, including sales floor operations, inventory management, and customer interactions to ensure optimal performance.\nLead and motivate a team of employees through effective training, coaching, and development initiatives to foster a high-performing work environment.\nOversee employee orientation and conduct interviews to recruit qualified candidates who align with store values and operational needs.\nManage payroll processing, bookkeeping tasks, and cash handling procedures accurately and efficiently.\nCoordinate purchasing, pricing strategies, and merchandising efforts to maximize sales opportunities while maintaining inventory control.\nEnsure compliance with POS (Point of Sale) systems, sales management protocols, and store policies.\nHandle customer inquiries with professionalism using phone etiquette and exceptional customer service skills.\nMonitor store safety protocols, supervise shift management, and oversee cashiering duties to ensure smooth operations.\nImplement marketing initiatives and promotional activities to increase foot traffic and sales performance.\nMaintain organizational standards through effective stock replenishment, stocking procedures, and inventory audits.\nExperience\nProven supervisory or assistant manager experience within retail environments or grocery stores.\nDemonstrated success in managing retail sales, team leadership, and operational functions such as inventory control and merchandising.\nStrong communication skills with the ability to conduct interviews, employee orientation sessions, and training programs effectively.\nExperience with payroll processing, bookkeeping, budgeting, and cash handling procedures.\nMultilingual or bilingual abilities are a plus for engaging diverse customer bases.\nFamiliarity with POS systems, retail math calculations (pricing, discounts), and sales management tools is essential.\nPrior experience in supervising staff within fast-paced retail settings such as grocery stores or electronics outlets is highly desirable.\nAbility to manage multiple priorities efficiently while demonstrating excellent time management skills. Join us as an Operations Supervisor if you’re passionate about leading teams to success while delivering outstanding customer experiences! This role offers the chance to grow your management career in a vibrant retail environment where your leadership makes a real difference every day.\nPay: $40,000.00 - $50,000.00 per year\nBenefits:\n401(k)\n401(k) matching\nEmployee discount\nFlexible schedule\nPaid time off\nRetirement plan\nWork Location: Hybrid remote in Westfield, IN 46074","company":"Synctechnologyintegration","rawCompany":"synctechnologyintegration","city":"Westfield","state":"MA","isRemote":false,"isActive":false,"createdAt":"2026-08-07T10:05:10.886Z","occupations":[{"code":"41-1011.00","title":"First-Line Supervisors of Retail Sales Workers","slug":"first-line-supervisors-of-retail-sales-workers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"51-1011.00","title":"First-Line Supervisors of Production and Operating Workers","slug":"first-line-supervisors-of-production-and-operating-workers"}],"industries":[{"code":"455219","title":"All Other General Merchandise Retailers","slug":"all-other-general-merchandise-retailers"},{"code":"445110","title":"Supermarkets and Other Grocery Retailers (except Convenience Retailers)","slug":"supermarkets-and-other-grocery-retailers-except-convenience-retailers"},{"code":"455110","title":"Department Stores","slug":"department-stores"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Operations Supervisor","description":"Overview\nWe are seeking a dynamic and energetic Operations Supervisor to lead daily store operations, ensuring a seamless shopping experience for customers and a productive environment for team members. This role offers an exciting opportunity to oversee various aspects of retail management, including sales, inventory, staffing, and customer service. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for retail excellence. As an Operations Supervisor, you will play a pivotal role in driving store performance, motivating staff, and maintaining operational standards that align with company goals.\nDuties\nSupervise daily store activities, including sales floor operations, inventory management, and customer interactions to ensure optimal performance.\nLead and motivate a team of employees through effective training, coaching, and development initiatives to foster a high-performing work environment.\nOversee employee orientation and conduct interviews to recruit qualified candidates who align with store values and operational needs.\nManage payroll processing, bookkeeping tasks, and cash handling procedures accurately and efficiently.\nCoordinate purchasing, pricing strategies, and merchandising efforts to maximize sales opportunities while maintaining inventory control.\nEnsure compliance with POS (Point of Sale) systems, sales management protocols, and store policies.\nHandle customer inquiries with professionalism using phone etiquette and exceptional customer service skills.\nMonitor store safety protocols, supervise shift management, and oversee cashiering duties to ensure smooth operations.\nImplement marketing initiatives and promotional activities to increase foot traffic and sales performance.\nMaintain organizational standards through effective stock replenishment, stocking procedures, and inventory audits.\nExperience\nProven supervisory or assistant manager experience within retail environments or grocery stores.\nDemonstrated success in managing retail sales, team leadership, and operational functions such as inventory control and merchandising.\nStrong communication skills with the ability to conduct interviews, employee orientation sessions, and training programs effectively.\nExperience with payroll processing, bookkeeping, budgeting, and cash handling procedures.\nMultilingual or bilingual abilities are a plus for engaging diverse customer bases.\nFamiliarity with POS systems, retail math calculations (pricing, discounts), and sales management tools is essential.\nPrior experience in supervising staff within fast-paced retail settings such as grocery stores or electronics outlets is highly desirable.\nAbility to manage multiple priorities efficiently while demonstrating excellent time management skills. Join us as an Operations Supervisor if you’re passionate about leading teams to success while delivering outstanding customer experiences! This role offers the chance to grow your management career in a vibrant retail environment where your leadership makes a real difference every day.\nPay: $40,000.00 - $50,000.00 per year\nBenefits:\n401(k)\n401(k) matching\nEmployee discount\nFlexible schedule\nPaid time off\nRetirement plan\nWork Location: Hybrid remote in Westfield, IN 46074","datePosted":"2026-08-07T10:05:10.886Z","dateModified":"2026-08-07T10:05:10.886Z","hiringOrganization":{"@type":"Organization","name":"Synctechnologyintegration","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Westfield","addressRegion":"MA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5c34e775e75e9eb6851dfeff"},"url":"https://jobsearcher.com/jobs/5c34e775e75e9eb6851dfeff"}}