Senior Account Manager, Digital Fundraising
SBDigital is seeking a Senior Account Manager to help elect Democrats, support nonprofits and PACs, and build war chests for movements across the country. We’re looking for a proactive, strategic leader who can own complex client programs, mentor and up-level junior staff, and drive innovative, high-performing digital fundraising across email, SMS, and paid channels.Roles & ResponsibilitiesOwn high-frequency and marquee client programs end-to-end: strategy, planning, execution, QA, and performanceSet monthly/quarterly program strategy across email and SMS, including projections, content calendars, segmentation plans, testing roadmaps, and rapid-response protocolsLead client communication: present insights, defend strategy, translate performance into clear recommendations, and build trust with senior stakeholdersMentor and manage Associates, Strategists, and Fellows; provide clear feedback on writing, testing, segmentation, deliverability, and list growth best practicesQuality control: review/approve copy and builds; enforce brand voice, compliance, and rigorous QA across email, SMS, landing pages, and adsData-driven optimization: own weekly and monthly reporting; analyze KPIs, cohort trends, and test results; turn findings into actionable next stepsBudget stewardship: oversee ad and SMS spend tracking, pacing, and forecasting; flag risks early and reallocate to hit revenue and ROI goalsHands-on support when needed: jump in to draft, edit, or load emails/SMS to maintain momentum during peak momentsRapid response: coordinate and execute timely pivots around breaking news, endorsements, and calendar momentsCross-functional collaboration: partner with creative, data/analytics, and media teams to align targeting, creative, and landing page experienceGuide list hygiene, acquisition, and re-engagement strategies to sustain long-term revenue(Optional) New business: support scoping, proposal inputs, and occasional pitches as bandwidth allowsRequirements5–7+ years in digital, communications, fundraising, or campaign roles (political/advocacy experience strongly preferred)Proven ownership of multi-channel digital fundraising programs with measurable revenue growth and ROI improvementsExceptional writing and editing for email/SMS fundraising, with a strong testing mindset (subject lines, framing, CTAs, ask amounts, segmentation)Platform familiarity: NGP, Action Network, ActBlue, Switchboard, Numero, ActionKit (or comparable tools)Demonstrated people leadership: delegating, coaching, giving kind/actionable feedback, and developing teammatesOperational excellence: calm under pressure, strong organization, attention to detail, and reliable deadline management across multiple accountsStrategic thinking with the ability to balance near-term goals and long-term program healthSense of urgency and comfort operating in fast-moving political news cyclesCompensation & BenefitsSalary range: $78,000–$90,000, commensurate with experience5% of salary earned end of cycle bonusCompany-provided Mac laptopOne-time $1,000 home office equipment allowance50% employer match of employee 401(k) contributions up to 5%Health, Dental, and Vision benefits with company contributionUnlimited PTO + all paid national holidays12 weeks paid parental leaveStudent loan repayment assistance, $300 per quarterFlexible, collaborative, mission-driven team environment100% Remote