Head of Operations

Who are we?At Newcode.ai, we're transforming how organizations harness AI in the real world. As a part of our collaborative, high-growth team, you'll have the rare opportunity to work side-by-side with visionary founders at the cutting edge of AI and innovation.We foster a culture of trust, inclusivity, and excellence. If you thrive in dynamic settings, a high-paced work environment, and want to be immersed in the world of AI and startups, Newcode.ai is the place for you.Role Overview:As Head of Operations at Newcode.ai, you will design, build and run the operational engine that enables our AI platform to scale efficiently. This is a hands-on, founder-style role. Your responsibilities span defining operational strategy, building scalable processes across finance, HR, legal and business operations, optimizing workflows and ensuring smooth execution across teams. You will be accountable for operational excellence, enabling predictable business performance, establishing KPIs, dashboards and supporting the growth of the full customer and product journey.Core ResponsibilitiesOrganizational Design & TalentWork closely with the founder/CEO to design and implement a scalable organizational structure with clear roles, responsibilities, workflows and aligned compensationHire and retain top operational talent to support growth and high performanceOperational ExcellenceBuild and optimize end-to-end operational processes to drive efficiency, consistency and transparencyDevelop management and control systems, reporting structures, dashboards and KPIs to track performanceStrategic Impact & Growth EnablementBuild the operational foundation that positions Newcode for growth and scalabilitySupport fundraising processes with operational insights, metrics, frameworks and positioning to enhance investor confidenceRequirementsExperience & Qualifications5-7 years of experience in operations leadership roles, ideally in B2B SaaS, AI, legal tech or high-growth startup environmentsExperience in building scalable operational processes, organizational structures, and management systems that enable growthProven track record of building operational foundations in early-stage or high-growth companiesStrong understanding of operational metrics, dashboards, and performance management systems (OKRs, KPIs, financial reporting)Comfortable working with technical, compliance, or highly regulated domains and able to quickly learn new operational landscapesExceptional communicator and stakeholder manager, able to translate operational needs into actionable plans across teamsWho You AreProven and hands-on operator with a strong management background in scaling startups from 10 to 100+ employeesExperienced in building scalable organizations and processes, with a clear understanding of what excellence looks like in a high-growth companyAdditional experience in management consulting, investment banking, law or venture capital is a strong plusBrings management credibility to the leadership team, strengthening the company's profile ahead of fundraising roundsNetwork and credibility with US venture capital is an advantageHighly motivated, ambitious and capable of sustaining a large work capacity in a fast-paced environmentBackground or experience in legal tech is a plusBenefitsWhy You'll Love Working with UsCulture of excellence and trust: We reward initiative, respect, integrity, and teamworkWork with talented peers in a collaborative, high-energy teamShape both product and culture as we growLeadership and impact: Take ownership and drive outcomes from the start of your journeyGlobal, inclusive team: Collaborate across borders and backgrounds