Head of Business Applications

Head of Business Applications – CRM, FSM & CPQLocation: Remote with international travel when neededBenefits: Bonus, strongly enhanced pension, hybrid working, international exposure, long-term career progressionOur client, a leading global industrial manufacturing organisation, is hiring a Head of Business Applications to own the strategy, leadership and evolution of its core sales, service and commercial platforms, including CRM, Field Service Management (FSM), CPQ and eCommerce.This is a senior leadership role with end-to-end accountability for enterprise applications, covering product strategy, team leadership, partner management and budget ownership across a complex, global environment.What you’ll doOwn and lead the enterprise application strategy for CRM, FSM, CPQ and eCommerce platformsDefine and deliver a multi-year roadmap aligned to business growth and digital transformationLead, develop and mentor a global team of product and application specialistsManage global implementation partners and vendors, ensuring performance and value deliveryOwn platform investment planning and budget managementAct as a senior technology and business partner to sales, service, operations, IT and digital teamsDrive user adoption, standardisation and data integrity across global platformsEnsure solutions align with enterprise architecture, security and governance standardsOversee platform evolution, deployment and continuous improvementWhat we’re looking forExtensive experience leading enterprise business applications in a global organisationStrong background in CRM, FSM and CPQ platforms, ideally within manufacturing or industrial environmentsDeep knowledge of the Microsoft 365 ecosystem (CRM, FSM)Experience with Oracle‑based quoting / CPQ solutionsProven leadership of global, culturally diverse, hybrid teamsStrong stakeholder management skills across technical and non‑technical audiencesExperience managing strategic partners, suppliers and multi‑million‑pound budgetsProduct‑led mindset with a focus on value delivery, adoption and long‑term strategyThe ideal candidate is a strategic leader with strong product instincts, comfortable setting direction while remaining close enough to execution to drive real‑world outcomes.Senior ownership of mission‑critical enterprise applicationsOpportunity to shape global CRM, FSM and CPQ strategyLead and grow an established, international teamHigh‑impact role within a complex, transformation‑led organisationClear progression opportunities within growing blue chip #J-18808-Ljbffr