{"schemaVersion":"jobsearcher.job.v1","id":"5bb930260daeb7d5c46b5b8d","url":"https://jobsearcher.com/jobs/5bb930260daeb7d5c46b5b8d","canonicalUrl":"https://jobsearcher.com/jobs/5bb930260daeb7d5c46b5b8d","title":"Executive Housekeeper","description":"Overview:\n\nThe Executive Housekeeper is responsible for all housekeeping operations for timeshare resort property. Duties include ensuring quality and efficiency are delivered by housekeeping team in line with MasterCorp standards.\n\nDevelop and maintain positive relationships with resort management clients. Proactive leader who is able to hire, retain and lead large housekeeping team in a fast-paced production environment. The Executive Housekeeper works with MasterCorp leaders and support team to ensure high guest satisfaction scores are achieved.\n\nQualifications:\nProven track record of leading, managing, hiring, retaining and developing teams, both hourly and management\nProactive customer service and client service work history in a service environment. Preferably Hotel/Resort/Timeshare\nAbility to manage conflict\nPrior experience managing financial performance and optimal scheduling for large teams.\n\nThis role requires a valid Driver’s License to be eligible for hire.\nEssential Functions:\n\nHousekeeping Operations:\nMaintains strong working relationship with Front Office to ensure effective communications for operational issues.\nInventories stock to ensure adequate supplies.\nMonitors room cleanliness scores and develops continuous improvement plan.\nEnsures guestrooms and employee areas are cleaned according to operating standards.\nEnsures compliance with all housekeeping policies, standards and procedures.\nDepartmental Costs\nSupervises and approves the budgeting and ordering of guestroom and cleaning supplies.\nUnderstands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate.\nManages areas of operation to budget by reviewing P&L, budget worksheets and payroll.\nKeeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.\nManages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.\nEnsuring Exceptional Customer Service\nResponds to and handles guest problems and complaints effectively.\nIncorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.\nEmpowers employees to provide excellent customer service.\nDevelops goals and expectations for direct report managers.\nCelebrates successes and publicly recognizes the contributions of team members.\nCommunicates expectations, recognizes performance, and produces desired business results.\nManaging the Team\nMaintains sufficient staff to ensure smooth operations.\nEnsures that all staff are properly trained for their positions.\nEnsures property policies are administered fairly and consistently.\nEstablishes goals and objectives for all areas of responsibility.\nDirects staff to strive for continuous improvement in all areas of responsibility.\nInterviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.\nManages employee progressive discipline procedures for areas of responsibility.\nReviews staffing levels to ensure that guest service, operational needs and financial objectives are met.\nEstablishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.\nEnsures employees are treated fairly and equitably.","company":"MasterCorp","rawCompany":"mastercorp","city":"Truckee","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:49:54.060Z","occupations":[{"code":"37-1011.00","title":"First-Line Supervisors of Housekeeping and Janitorial Workers","slug":"first-line-supervisors-of-housekeeping-and-janitorial-workers"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"},{"code":"11-9081.00","title":"Lodging Managers","slug":"lodging-managers"}],"industries":[{"code":"721110","title":"Hotels (except Casino Hotels) and Motels","slug":"hotels-except-casino-hotels-and-motels"},{"code":"721120","title":"Casino Hotels","slug":"casino-hotels"},{"code":"721199","title":"All Other Traveler Accommodation","slug":"all-other-traveler-accommodation"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Executive Housekeeper","description":"Overview:\n\nThe Executive Housekeeper is responsible for all housekeeping operations for timeshare resort property. Duties include ensuring quality and efficiency are delivered by housekeeping team in line with MasterCorp standards.\n\nDevelop and maintain positive relationships with resort management clients. Proactive leader who is able to hire, retain and lead large housekeeping team in a fast-paced production environment. The Executive Housekeeper works with MasterCorp leaders and support team to ensure high guest satisfaction scores are achieved.\n\nQualifications:\nProven track record of leading, managing, hiring, retaining and developing teams, both hourly and management\nProactive customer service and client service work history in a service environment. Preferably Hotel/Resort/Timeshare\nAbility to manage conflict\nPrior experience managing financial performance and optimal scheduling for large teams.\n\nThis role requires a valid Driver’s License to be eligible for hire.\nEssential Functions:\n\nHousekeeping Operations:\nMaintains strong working relationship with Front Office to ensure effective communications for operational issues.\nInventories stock to ensure adequate supplies.\nMonitors room cleanliness scores and develops continuous improvement plan.\nEnsures guestrooms and employee areas are cleaned according to operating standards.\nEnsures compliance with all housekeeping policies, standards and procedures.\nDepartmental Costs\nSupervises and approves the budgeting and ordering of guestroom and cleaning supplies.\nUnderstands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate.\nManages areas of operation to budget by reviewing P&L, budget worksheets and payroll.\nKeeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.\nManages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.\nEnsuring Exceptional Customer Service\nResponds to and handles guest problems and complaints effectively.\nIncorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.\nEmpowers employees to provide excellent customer service.\nDevelops goals and expectations for direct report managers.\nCelebrates successes and publicly recognizes the contributions of team members.\nCommunicates expectations, recognizes performance, and produces desired business results.\nManaging the Team\nMaintains sufficient staff to ensure smooth operations.\nEnsures that all staff are properly trained for their positions.\nEnsures property policies are administered fairly and consistently.\nEstablishes goals and objectives for all areas of responsibility.\nDirects staff to strive for continuous improvement in all areas of responsibility.\nInterviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.\nManages employee progressive discipline procedures for areas of responsibility.\nReviews staffing levels to ensure that guest service, operational needs and financial objectives are met.\nEstablishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.\nEnsures employees are treated fairly and equitably.","datePosted":"2026-04-12T20:49:54.060Z","dateModified":"2026-04-12T20:49:54.060Z","hiringOrganization":{"@type":"Organization","name":"MasterCorp","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Truckee","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5bb930260daeb7d5c46b5b8d"},"url":"https://jobsearcher.com/jobs/5bb930260daeb7d5c46b5b8d"}}