{"schemaVersion":"jobsearcher.job.v1","id":"5b6c21f30958ec0b80767a75","url":"https://jobsearcher.com/jobs/5b6c21f30958ec0b80767a75","canonicalUrl":"https://jobsearcher.com/jobs/5b6c21f30958ec0b80767a75","title":"Customer Service Admin. Assistant","description":"This position will be based inside the corporate office of the franchisee. The individual will be trained in all aspects of the operation of the restaurant in order to assist owners and managers.\r\nMain Responsibilities\r\nServes customers by providing all necessary service and product information.\r\nResolves service and product problems.\r\nEnsures customer satisfaction and pleasant guest experience.\r\nWe are looking for an experienced individual who will always be on top of their performance and make a contribution to the overall excellence of our customer service.\r\nCustomer service is important for building trust with customers and crew, so our perfect candidate must have great organizational and communication skills.\r\nA perfect candidate that we have in mind must be creative, organized, and highly skilled in processing customer and vendor adjustments.\r\nBy analyzing customer needs and collecting customer information, our customer service representative recommends potential services and products to management. By accomplishing related results, our top-quality candidate contributes to the team effort.\r\nResponsibilities\r\nAnswers service and product questions.\r\nMonitors progress of crew training.\r\nRecords customer contacts and complaint resolutions.\r\nUpdates information to all management and crew members.\r\nMaintains customer records.\r\nResolves service and product problems.\r\nClarifies customers' complaints.\r\nDetermines the cause of the problem.\r\nProvides adequate solutions to problems according to the policy.\r\nJob Requirements\r\nMultitasking\r\nAnalyzing information\r\nResolving conflict\r\nPhone skills\r\nListeningDocumentation skills\r\nMarket knowledge\r\nProblem-solving\r\nQuality focus\r\nCommunication skills\r\nProduct knowledge\r\nCustomer service\r\nJ-18808-Ljbffr","company":"Workstream","rawCompany":"workstream","city":"Pine Bluff","state":"AR","isRemote":false,"isActive":false,"createdAt":"2026-07-15T03:00:38.966Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"35-3023.00","title":"Fast Food and Counter Workers","slug":"fast-food-and-counter-workers"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"}],"industries":[{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722514","title":"Cafeterias, Grill Buffets, and Buffets","slug":"cafeterias-grill-buffets-and-buffets"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Admin. Assistant","description":"This position will be based inside the corporate office of the franchisee. The individual will be trained in all aspects of the operation of the restaurant in order to assist owners and managers.\r\nMain Responsibilities\r\nServes customers by providing all necessary service and product information.\r\nResolves service and product problems.\r\nEnsures customer satisfaction and pleasant guest experience.\r\nWe are looking for an experienced individual who will always be on top of their performance and make a contribution to the overall excellence of our customer service.\r\nCustomer service is important for building trust with customers and crew, so our perfect candidate must have great organizational and communication skills.\r\nA perfect candidate that we have in mind must be creative, organized, and highly skilled in processing customer and vendor adjustments.\r\nBy analyzing customer needs and collecting customer information, our customer service representative recommends potential services and products to management. By accomplishing related results, our top-quality candidate contributes to the team effort.\r\nResponsibilities\r\nAnswers service and product questions.\r\nMonitors progress of crew training.\r\nRecords customer contacts and complaint resolutions.\r\nUpdates information to all management and crew members.\r\nMaintains customer records.\r\nResolves service and product problems.\r\nClarifies customers' complaints.\r\nDetermines the cause of the problem.\r\nProvides adequate solutions to problems according to the policy.\r\nJob Requirements\r\nMultitasking\r\nAnalyzing information\r\nResolving conflict\r\nPhone skills\r\nListeningDocumentation skills\r\nMarket knowledge\r\nProblem-solving\r\nQuality focus\r\nCommunication skills\r\nProduct knowledge\r\nCustomer service\r\nJ-18808-Ljbffr","datePosted":"2026-07-15T03:00:38.966Z","dateModified":"2026-07-15T03:00:38.966Z","hiringOrganization":{"@type":"Organization","name":"Workstream","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pine Bluff","addressRegion":"AR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5b6c21f30958ec0b80767a75"},"url":"https://jobsearcher.com/jobs/5b6c21f30958ec0b80767a75"}}