{"schemaVersion":"jobsearcher.job.v1","id":"5b4a2c6ce67c0a8eb9a39cbd","url":"https://jobsearcher.com/jobs/5b4a2c6ce67c0a8eb9a39cbd","canonicalUrl":"https://jobsearcher.com/jobs/5b4a2c6ce67c0a8eb9a39cbd","title":"Program Manager","description":"Valence Surface Technologies is a full-service surface finishing company specializing in the commercial aerospace, defense, space and satellite industries. With ten strategically located sites across the United States, Valence provides a start to finish solution from NDT and chemical processing, to paint and sub-assembly.\n\nPosition Summary:\n\nThis role manages customer accounts and programs to ensure defined expectations are achieved through continuous coordination with internal departments and the customer(s). This role also will also strategize and implement high-level program initiatives to support the customer in ensuring on-time delivery of conforming parts to each defined program.\n\nResponsibilities\n\nManage defined list of customer accounts (subject to change based on company performance and growth).\nCoordinate with operations and shipping department leaders to manage company shipping truck routes to include schedule, pick up, and drop off locations.\nCreate daily report of customer orders currently in-house to review scheduled expected completion dates against current order status to ensure orders complete on time.\nCarry out required actions to resolve issues resulting in orders being placed on hold or causing orders to exceed defined lead times for each process. The program manager is responsible for pushing to resolve issues and escalating to department and/or site leadership team members if resolution to issues is not achieved in a timely manner.\nEnsure adequate communication is carried out between quality, operations, finance, and customer service departments to support the customer expectation.\nReview order completion dates to coordinate between truck routes (i.e. pick-up dates) and order completion dates to prevent delays.\nWork with receiving, planning, scheduling, and contract review personnel to review each incoming order for defined customers and programs; determine if order splits are required to ensure due dates are met including communication to customers for approval.\nCommunicate with customers to identify orders that require pre-planning before order is delivered for critical orders and/or high priority expedite orders.\nEnsure all required engineering (i.e. blueprints, CATIA models, specifications, part mark aids, etc.) is retrieved, prior to order deliveries, to be disseminated to the appropriate personnel to implement into processing plan.\nEnsure all orders requiring expedited completion are marked as expedite within company MRP system, including listed expedite fee within specific order notes.\nOversee the updating of MRP customer contact listing for each defined customer for the auto-generated order acknowledgment and order completion notification emails.\nPerform other related duties as assigned.\n\nQualifications\n\nHigh School Graduate or General Education Degree (GED): Required\nBachelor Degree, Business Management or related: Preferred\n5 plus years of experience in manufacturing or aerospace in a customer supporting role.\n\nExport Compliance Requirement\nThis position requires access to EAR or ITAR controlled technologies. Applicants are required to be eligible for employment under U.S. export control laws and must meet the requirement of being a “U.S. Citizen”.\n\nEqual Opportunity Employer\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.","company":"Valence Surface Technologies","rawCompany":"valence surface technologies","city":"Marienthal","state":"KS","isRemote":false,"isActive":false,"createdAt":"2026-08-27T09:02:07.988Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-3051.00","title":"Industrial Production Managers","slug":"industrial-production-managers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"}],"industries":[{"code":"336419","title":"Other Guided Missile and Space Vehicle Parts and Auxiliary Equipment Manufacturing","slug":"other-guided-missile-and-space-vehicle-parts-and-auxiliary-equipment-manufacturing"},{"code":"336414","title":"Guided Missile and Space Vehicle Manufacturing","slug":"guided-missile-and-space-vehicle-manufacturing"},{"code":"332812","title":"Metal Coating, Engraving (except Jewelry and Silverware), and Allied Services to Manufacturers","slug":"metal-coating-engraving-except-jewelry-and-silverware-and-allied-services-to-manufacturers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager","description":"Valence Surface Technologies is a full-service surface finishing company specializing in the commercial aerospace, defense, space and satellite industries. With ten strategically located sites across the United States, Valence provides a start to finish solution from NDT and chemical processing, to paint and sub-assembly.\n\nPosition Summary:\n\nThis role manages customer accounts and programs to ensure defined expectations are achieved through continuous coordination with internal departments and the customer(s). This role also will also strategize and implement high-level program initiatives to support the customer in ensuring on-time delivery of conforming parts to each defined program.\n\nResponsibilities\n\nManage defined list of customer accounts (subject to change based on company performance and growth).\nCoordinate with operations and shipping department leaders to manage company shipping truck routes to include schedule, pick up, and drop off locations.\nCreate daily report of customer orders currently in-house to review scheduled expected completion dates against current order status to ensure orders complete on time.\nCarry out required actions to resolve issues resulting in orders being placed on hold or causing orders to exceed defined lead times for each process. The program manager is responsible for pushing to resolve issues and escalating to department and/or site leadership team members if resolution to issues is not achieved in a timely manner.\nEnsure adequate communication is carried out between quality, operations, finance, and customer service departments to support the customer expectation.\nReview order completion dates to coordinate between truck routes (i.e. pick-up dates) and order completion dates to prevent delays.\nWork with receiving, planning, scheduling, and contract review personnel to review each incoming order for defined customers and programs; determine if order splits are required to ensure due dates are met including communication to customers for approval.\nCommunicate with customers to identify orders that require pre-planning before order is delivered for critical orders and/or high priority expedite orders.\nEnsure all required engineering (i.e. blueprints, CATIA models, specifications, part mark aids, etc.) is retrieved, prior to order deliveries, to be disseminated to the appropriate personnel to implement into processing plan.\nEnsure all orders requiring expedited completion are marked as expedite within company MRP system, including listed expedite fee within specific order notes.\nOversee the updating of MRP customer contact listing for each defined customer for the auto-generated order acknowledgment and order completion notification emails.\nPerform other related duties as assigned.\n\nQualifications\n\nHigh School Graduate or General Education Degree (GED): Required\nBachelor Degree, Business Management or related: Preferred\n5 plus years of experience in manufacturing or aerospace in a customer supporting role.\n\nExport Compliance Requirement\nThis position requires access to EAR or ITAR controlled technologies. Applicants are required to be eligible for employment under U.S. export control laws and must meet the requirement of being a “U.S. Citizen”.\n\nEqual Opportunity Employer\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.","datePosted":"2026-08-27T09:02:07.988Z","dateModified":"2026-08-27T09:02:07.988Z","hiringOrganization":{"@type":"Organization","name":"Valence Surface Technologies","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Marienthal","addressRegion":"KS","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5b4a2c6ce67c0a8eb9a39cbd"},"url":"https://jobsearcher.com/jobs/5b4a2c6ce67c0a8eb9a39cbd"}}