Maintenance Supervisor
Job DescriptionThis position will be working evenings and graveyard shifts. Must be open to working weekends and holidays.Position SummaryUnder direction of the Deputy Chief Operation Officer – Maintenance, the Maintenance Supervisor plans, organizes and supervises maintenance and repair of Agency fixed route and paratransit buses and other vehicles and equipment in an assigned location and shift; performs inspections and quality control checks to ensure the safety and reliability of assigned buses and vehicles; assigns mechanics or responds to road failures and operational emergencies; and performs related duties as assigned.Maintenance Supervisors are responsible for the maintenance and repair of Agency buses and other vehicles and equipment in an assigned location and shift to ensure a sufficient number of clean, safe and reliable vehicles to meet transportation operations requirements. Incumbents supervise, train and monitor the work of mechanics and other staff engaged in maintaining, servicing and repairing buses and other vehicles. Incumbents inspect completed work, monitor maintenance and repair activities on the shop floor, coordinate the completion of repairs and other services between locations and by outside vendors, when required, and maintain detailed records on work and parts orders and inspections.Maintenance Supervisor is distinguished from Maintenance Manager in that an incumbent in the latter class has overall responsibility for maintenance of the bus fleet to meet the Agency’s transit operations requirements consistent with Agency standards and all safety and regulatory requirements.Essential Duties And ResponsibilitiesThe duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.Plans, organizes, controls, manages and evaluates the work of assigned mechanics and other staff in an assigned location and shift; participates in establishing operational plans and initiatives to meet department goals and objectives; implements departmental plans, work programs, processes, procedures and policies required to achieve overall department performance results; coordinates the performance of functional responsibilities with other supervisors and staff to meet operational requirements and minimize unscheduled maintenance and road failures which interrupt service. Plans and evaluates the performance of assigned mechanics and other staff; establishes performance requirements and personal development targets; monitors performance and provides training and coaching to enhance skills and for performance improvement and development; recommends rewards to recognize performance; recommends disciplinary action, up to and including termination, to address performance deficiencies, subject to management concurrence, in accordance with the Agency’s human resources policies and procedures. Provides leadership and works with staff to develop and maintain a high performance, customer service-oriented work environment that supports achieving the Agency’s mission, strategic goals and core values. Assigns and supervises the work of mechanics and utility workers engaged in cleaning, fueling, maintaining and repairing buses and other vehicles; checks in buses, reviews field condition reports, makes inspections and creates work orders for work required on shift; estimates time, material and parts costs; supervises and monitors work in progress on the shop floor and conducts quality checks of completed work to ensure full compliance with Agency standards and all applicable state and federal safety requirements; prepares and submits to Dispatch a list of buses ready for daily bus route operations; opens, closes and reviews repair and related parts orders, inspection reports and other documents associated with vehicle maintenance; maintains maintenance logs. Submits orders for parts, tools, supplies and equipment to ensure optimal repair time and return of buses to service; enters or submits data on parts used; assists in locating vendors for non-inventory parts and submits purchase orders. Conducts weekly and monthly vehicle inspections and records defects requiring repair or replacement; supervises the completion of preventative maintenance activities, including oil analysis, engine and transmission performance analysis, lubrication and oil and filter changes and adjustment or replacement of worn parts or components. Responds to inquiries from drivers regarding bus equipment operation; responds to road failures and breakdowns. Conducts shop safety training and provides guidance on safe work practices; observes, monitors and enforces staff compliance with safety policies and procedures; supervises and participates in the storage, use and disposal of hazardous materials in conformance with Agency policies and standards and environmental regulations. Coordinates the exchange of buses between facilities to provide for scheduled preventative maintenance and/or warranty repairs and to meet operational requirements. Prepares and maintains department records and reports, including payroll, attendance and performance statistics; maintains records and files; prepares a variety of periodic and special reports. SUPERVISION RECEIVED/EXERCISEDOther DutiesDiagnoses and may perform bus and equipment repairs to ensure operational requirements are met. Conducts weekly inspections of facilities and shop equipment and submits required reports. Ensures fuel cell bus data is downloaded and transferred; ensures fare box probes are completed on a nightly basis; may perform fare box repairs as needed. Inspects vehicle damage due to accidents; prepares repair cost estimates; recommends repair by Agency staff or outside vendors. QualificationsKnowledge of:Methods, techniques, materials, tools and equipment used in the overhaul, repair, maintenance and servicing of a variety of buses, vehicles and equipment. Time and cost estimating techniques applicable to the work. Principles, practices, methods and techniques involved in implementing preventative maintenance programs for a bus and vehicle fleet. Standard federal, state and local laws and regulations governing the safe operation, maintenance and repair of a vehicle fleet. Agency safety rules and regulations, safe work and operational practices and applicable safety equipment. District policies and procedures applicable to the safe storage, use and disposal of hazardous materials and waste. Operation and maintenance of a wide variety of equipment, hand, shop and power tools used in the work. Uses of specialized software applicable to maintenance operations and standard business software. Principles and practices of effective supervision. Agency human resources policies and procedures and labor contract provisions. Ability to:Plan, organize, supervise, coordinate and evaluate assigned areas of the Agency’s fleet maintenance and repair operations. Understand, interpret, explain and apply federal, state and local law and regulations governing maintenance and repair of a fixed route and paratransit bus fleet. Analyze operational and administrative problems, evaluate alternatives and make sound decisions on effective courses of action. Communicate clearly and effectively, orally and in writing. Prepare clear, concise and complete records and reports of work performed and other written materials. Establish and maintain effective working relationships with Agency managers, employees, suppliers, union representatives, the public and others encountered in the course of work. Education, Training and Experience:A typical way of obtaining the knowledge, skills and abilities outlined above is graduation from high school or G.E.D. equivalent and at least five years of increasingly responsible fleet maintenance and repair experience in a public transit agency; or an equivalent combination of training and experience.Licenses; Certificates; Special Requirements:Ability to obtain California Driver License Class B within the first two months of employment and the ability to maintain insurability under the Agency's insurance policy. Certification as an ASE Master Truck Technician is highly desired.A refrigerant recovery/recycling certification is highly desired.