{"schemaVersion":"jobsearcher.job.v1","id":"5b248ab9d4e320c0d99ae016","url":"https://jobsearcher.com/jobs/5b248ab9d4e320c0d99ae016","canonicalUrl":"https://jobsearcher.com/jobs/5b248ab9d4e320c0d99ae016","title":"Shift Leader","description":"We are looking for Shift Leaders to join the Dunkin' team!\r\nShift Leaders play a key role in supporting daily operations, coaching team members, and delivering an excellent guest experience. They set goals, assign tasks, and motivate the crew, celebrating wins and providing feedback in real time.\r\nResponsibilities Team Leadership\r\nSupport a respectful, positive team environment\r\nCommunicate shift priorities, goals, and results with the team\r\nHelp train new team members and provide ongoing coaching\r\nMotivate and guide crew members to perform at their best\r\nOperational Excellence\r\nCreate and maintain a guest-first culture\r\nResolve guest issues quickly and professionally\r\nEnsure brand standards, systems, and procedures are followed\r\nMaintain a safe, secure, and clean work environment by enforcing safety, food safety, and sanitation practices\r\nProfitability & Results\r\nSupport sales goals and help drive results\r\nExecute operational standards and promotional initiatives\r\nManage cash handling accurately during your shift\r\nEnsure products are prepared and served according to standards\r\nSkills and Qualifications Previous restaurant, retail, or supervisory experience preferred\r\nStrong communication and leadership skills\r\nBasic math, writing, and computer skills\r\nAt least 18 years of age (where applicable)\r\nHigh school diploma or equivalent preferred\r\nCompetencies Focus on Guests\r\nExceeds guest expectations with urgency and care\r\nSeeks ways to improve the guest experience\r\nResolves concerns using recommended guest recovery practices\r\nPassion for Results\r\nSets and maintains high standards for self and others\r\nConsistently meets or exceeds goals\r\nContributes to overall team performance\r\nProblem Solving & Decision Making\r\nIdentifies issues and works to resolve them quickly\r\nUses available information to make sound decisions\r\nInvolves others when appropriate\r\nTeam Relationships & Integrity\r\nBuilds strong, respectful relationships with team members\r\nDemonstrates honesty and follows through on commitments\r\nLeads by example and supports a positive team culture\r\nJ-18808-Ljbffr","company":"Workstream","rawCompany":"workstream","city":"Edgewood","state":"MD","isRemote":false,"isActive":false,"createdAt":"2026-08-02T01:45:37.131Z","occupations":[{"code":"35-1012.00","title":"First-Line Supervisors of Food Preparation and Serving Workers","slug":"first-line-supervisors-of-food-preparation-and-serving-workers"},{"code":"35-3023.00","title":"Fast Food and Counter Workers","slug":"fast-food-and-counter-workers"},{"code":"11-9051.00","title":"Food Service Managers","slug":"food-service-managers"}],"industries":[{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722515","title":"Snack and Nonalcoholic Beverage Bars","slug":"snack-and-nonalcoholic-beverage-bars"},{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Shift Leader","description":"We are looking for Shift Leaders to join the Dunkin' team!\r\nShift Leaders play a key role in supporting daily operations, coaching team members, and delivering an excellent guest experience. They set goals, assign tasks, and motivate the crew, celebrating wins and providing feedback in real time.\r\nResponsibilities Team Leadership\r\nSupport a respectful, positive team environment\r\nCommunicate shift priorities, goals, and results with the team\r\nHelp train new team members and provide ongoing coaching\r\nMotivate and guide crew members to perform at their best\r\nOperational Excellence\r\nCreate and maintain a guest-first culture\r\nResolve guest issues quickly and professionally\r\nEnsure brand standards, systems, and procedures are followed\r\nMaintain a safe, secure, and clean work environment by enforcing safety, food safety, and sanitation practices\r\nProfitability & Results\r\nSupport sales goals and help drive results\r\nExecute operational standards and promotional initiatives\r\nManage cash handling accurately during your shift\r\nEnsure products are prepared and served according to standards\r\nSkills and Qualifications Previous restaurant, retail, or supervisory experience preferred\r\nStrong communication and leadership skills\r\nBasic math, writing, and computer skills\r\nAt least 18 years of age (where applicable)\r\nHigh school diploma or equivalent preferred\r\nCompetencies Focus on Guests\r\nExceeds guest expectations with urgency and care\r\nSeeks ways to improve the guest experience\r\nResolves concerns using recommended guest recovery practices\r\nPassion for Results\r\nSets and maintains high standards for self and others\r\nConsistently meets or exceeds goals\r\nContributes to overall team performance\r\nProblem Solving & Decision Making\r\nIdentifies issues and works to resolve them quickly\r\nUses available information to make sound decisions\r\nInvolves others when appropriate\r\nTeam Relationships & Integrity\r\nBuilds strong, respectful relationships with team members\r\nDemonstrates honesty and follows through on commitments\r\nLeads by example and supports a positive team culture\r\nJ-18808-Ljbffr","datePosted":"2026-08-02T01:45:37.131Z","dateModified":"2026-08-02T01:45:37.131Z","hiringOrganization":{"@type":"Organization","name":"Workstream","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Edgewood","addressRegion":"MD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5b248ab9d4e320c0d99ae016"},"url":"https://jobsearcher.com/jobs/5b248ab9d4e320c0d99ae016"}}