{"schemaVersion":"jobsearcher.job.v1","id":"5acc627b14a01f57905f2ddc","url":"https://jobsearcher.com/jobs/5acc627b14a01f57905f2ddc","canonicalUrl":"https://jobsearcher.com/jobs/5acc627b14a01f57905f2ddc","title":"Application Support Engineer","description":"Pacific Time Zone Working Hours (9am - 6pm PT)\r\nWork hours are set to Pacific Time, from 9:00 a.m. to 6:00 p.m., Monday through Friday.\r\nOur Culture and Impact\r\nCvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection. Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, take risks, and make decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.\r\nAI at Cvent: Leading the Future\r\nAre you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we're committed to continuous learning and adaptation—AI isn't just a tool for us, it's part of our DNA. We're looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you'll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation. Throughout our interview process, you'll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you're excited to be part of a team that's leading the way in AI-powered collaboration, we'd love to meet you.\r\nDo you have a passion for technology? Do you enjoy solving real world problems? Do you have a helpful and inquisitive mindset? If you answered yes to all three questions, then keep reading!\r\nIn This Role, You Will\r\nProvide top-tier software support for Cvent's product offerings to our customer service team and clients. This role is not customer facing; assist operations and development teams with debugging software issues.\r\nQuery databases to generate and analyze data for reporting and troubleshooting purposes.\r\nWork with our sales engineering team to ensure the successful operation of our partner and client integrations.\r\nWork with multiple teams to find, analyze, and resolve client issues.\r\nTroubleshoot and maintain frontend and backend systems.\r\nMonitor, document, and report system and performance issues.\r\nFacilitate communication between technology teams and other departments on issue status and resolution.\r\nSupply in-depth technical and business product knowledge to multiple teams.\r\nWeekend on-call support on a rotational basis is required for this position.\r\nHere's What You Need\r\nDo not worry if you do not know all the specific technologies listed below! Our training program lasts 3-4 weeks and will help bring you up-to-speed on both our products and the technologies they use.\r\nBS in Computer Science, Information Systems or equivalent major with strong academic performance\r\nExcellent problem-solving and analytical skills.\r\nUnderstanding of relational databases and how to query data using SQL.\r\nWorking knowledge of HTML/CSS.\r\nUnderstanding of the Software Development Life Cycle.\r\nSolid knowledge of at least one object-oriented programming language.\r\nOutstanding oral and written communication skills.\r\nAbility to convey technical information to a general audience.\r\nAptitude for learning new technologies.\r\nZealous attention to detail.\r\nOptional Technologies & Tools (plus)\r\nMonitoring tools: NewRelic, Splunk, Datadog.\r\nHosting: Amazon Web Services.\r\nProgramming: Java, C#, .NET, Node.js.\r\nOpen source and NoSQL database technologies: Couchbase, Elasticsearch, RabbitMQ.\r\nAPIs: SOAP or REST based.\r\nBuild & deploy technologies: Docker and Jenkins.\r\nVersion control: Git.\r\nThe estimated base salary range for new hires into this role is $85-$120k+ annually + bonus depending on factors such as job-related knowledge, relevant experience, and location. We also offer a competitive benefits package, details of which can be found here .\r\nWe are not able to offer sponsorship for this position.\r\nJob Details\r\nSeniority level: Not Applicable\r\nEmployment type: Full-time\r\nJob function: Information Technology\r\nIndustry: Software Development\r\nReferrals increase your chances of interviewing at Cvent by 2x.\r\nJ-18808-Ljbffr","company":"Cvent","rawCompany":"cvent","city":"McLean","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-08-07T00:55:42.381Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Application Support Engineer","description":"Pacific Time Zone Working Hours (9am - 6pm PT)\r\nWork hours are set to Pacific Time, from 9:00 a.m. to 6:00 p.m., Monday through Friday.\r\nOur Culture and Impact\r\nCvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection. Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, take risks, and make decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.\r\nAI at Cvent: Leading the Future\r\nAre you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we're committed to continuous learning and adaptation—AI isn't just a tool for us, it's part of our DNA. We're looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you'll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation. Throughout our interview process, you'll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you're excited to be part of a team that's leading the way in AI-powered collaboration, we'd love to meet you.\r\nDo you have a passion for technology? Do you enjoy solving real world problems? Do you have a helpful and inquisitive mindset? If you answered yes to all three questions, then keep reading!\r\nIn This Role, You Will\r\nProvide top-tier software support for Cvent's product offerings to our customer service team and clients. This role is not customer facing; assist operations and development teams with debugging software issues.\r\nQuery databases to generate and analyze data for reporting and troubleshooting purposes.\r\nWork with our sales engineering team to ensure the successful operation of our partner and client integrations.\r\nWork with multiple teams to find, analyze, and resolve client issues.\r\nTroubleshoot and maintain frontend and backend systems.\r\nMonitor, document, and report system and performance issues.\r\nFacilitate communication between technology teams and other departments on issue status and resolution.\r\nSupply in-depth technical and business product knowledge to multiple teams.\r\nWeekend on-call support on a rotational basis is required for this position.\r\nHere's What You Need\r\nDo not worry if you do not know all the specific technologies listed below! Our training program lasts 3-4 weeks and will help bring you up-to-speed on both our products and the technologies they use.\r\nBS in Computer Science, Information Systems or equivalent major with strong academic performance\r\nExcellent problem-solving and analytical skills.\r\nUnderstanding of relational databases and how to query data using SQL.\r\nWorking knowledge of HTML/CSS.\r\nUnderstanding of the Software Development Life Cycle.\r\nSolid knowledge of at least one object-oriented programming language.\r\nOutstanding oral and written communication skills.\r\nAbility to convey technical information to a general audience.\r\nAptitude for learning new technologies.\r\nZealous attention to detail.\r\nOptional Technologies & Tools (plus)\r\nMonitoring tools: NewRelic, Splunk, Datadog.\r\nHosting: Amazon Web Services.\r\nProgramming: Java, C#, .NET, Node.js.\r\nOpen source and NoSQL database technologies: Couchbase, Elasticsearch, RabbitMQ.\r\nAPIs: SOAP or REST based.\r\nBuild & deploy technologies: Docker and Jenkins.\r\nVersion control: Git.\r\nThe estimated base salary range for new hires into this role is $85-$120k+ annually + bonus depending on factors such as job-related knowledge, relevant experience, and location. We also offer a competitive benefits package, details of which can be found here .\r\nWe are not able to offer sponsorship for this position.\r\nJob Details\r\nSeniority level: Not Applicable\r\nEmployment type: Full-time\r\nJob function: Information Technology\r\nIndustry: Software Development\r\nReferrals increase your chances of interviewing at Cvent by 2x.\r\nJ-18808-Ljbffr","datePosted":"2026-08-07T00:55:42.381Z","dateModified":"2026-08-07T00:55:42.381Z","hiringOrganization":{"@type":"Organization","name":"Cvent","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"McLean","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5acc627b14a01f57905f2ddc"},"url":"https://jobsearcher.com/jobs/5acc627b14a01f57905f2ddc"}}