[Hiring] US Operations Supervisor(全美營運督導)

🚀 About the RoleAre you an experienced operations leader currently based in the US, looking to take your career to the next level with a rapidly growing global brand?We are seeking a high-caliber US Operations Supervisor who possesses an entrepreneurial spirit and cross-cultural management wisdom. In this role, you will serve as the vital bridge between our Taiwan Headquarters and our expanding stores across the United States. You will play a pivotal role in driving our brand's footprints in the world's largest economy.📍 Key InformationJob Title: US Operations Supervisor (全美營運督導)Location: United States (Remote / Field-based; requires frequent cross-state travel for store support and audits)Employment Type: Full-time📋 Key ResponsibilitiesNew Store Openings & Support: Develop and assist new stores through the opening process and ongoing operations according to overseas expansion plans.HQ Policy Alignment: Accurately convey and implement global brand policies from Taiwan HQ; maintain seamless, real-time communication between US stores and HQ.Store Operations & Training: Provide full-scale support to US stores, including employee onboarding/training, grand opening execution, and local marketing strategies.Field Audits: Conduct regular and ad-hoc cross-state field audits to ensure operational excellence and provide on-site solutions.SOP Standardizations: Supervise stores to ensure strict compliance with the company’s standard operating procedures (SOPs) and policy standards.Performance & Goal Management: Oversee regional sales and operational goals, analyze metrics, and lead local teams to achieve business targets.🎯 Preferred QualificationsGeographic Preference：Candidates currently residing within the United States are highly preferred.Language Skills: Fluent in both English and Mandarin (Professional proficiency in business communication, negotiation, and report writing is required).Experience: Proven experience as a Store Manager, District Manager, or Operations Supervisor in F&B, retail, or hospitality chains. (Experience in the US market is highly preferred).Core Competencies: ╴Willingness to travel extensively cross-state. ╴Excellent cross-cultural communication skills and high emotional intelligence (EQ) to bridge Taiwan- US cultural differences. ╴Strong problem-solving skills and the ability to work independently in a dynamic environment.🎁 What We OfferCompetitive Compensation: Competitive base salary plus performance-based bonuses (Commensurate with experience and US market standards).Travel Support: Comprehensive cross-state travel, accommodation allowances, and stipends.Career Advancement: Clear career path with opportunities to step into higher executive roles as our US market grows.💌 How to ApplyIf you are ready to lead our brand's expansion in the US, please apply directly through LinkedIn or send your English & Chinese resume to albertshen@1992sharetea.com.Email Subject: Apply for US Operations Supervisor - [Your Name] (Current State/City)Interview Process: 101% online via video conferencing (Scheduled according to your local US time zone).您在餐飲或零售管理領域擁有豐富經驗嗎？ 我們正在尋找一位具備開拓精神、熱愛挑戰、且熟悉美國在地文化的「全美營運督導」！您將成為台灣總公司與美國各州門市最強力的橋樑，親手參與海外版圖的擴張。📋 工作內容海外展店與輔導： 依據海外地區展店計劃，開發並輔導門市開店及常態營運。總部政策推動： 總公司品牌政策傳達與執行，保持海外門市與總公司的溝通與聯繫。門市全方位支援： 協助、支援海外門市作業(包括教育訓練、開幕支援、行銷宣傳)。巡輔督核管理： 不定期海外門市巡輔督核。標準化落地（SOP）： 督導海外門市依據公司之政策、標準作業程序（SOP）執行從事營運工作。業績目標管理： 負責區域營業目標管理。🎯 期待條件目前所在地：目前現居於美國境內較佳。語言能力：中英文流利（具備商務英文溝通與書信撰寫能力）。工作經驗：具連鎖餐飲/零售/服務業之店長、區經理、督導經驗者優先（具美國在地經驗尤佳）。核心特質：能適應高頻率跨州出差、具備優秀的跨文化溝通與獨立作業能力。