{"schemaVersion":"jobsearcher.job.v1","id":"5a807bfbe13f0ae205b847ec","url":"https://jobsearcher.com/jobs/5a807bfbe13f0ae205b847ec","canonicalUrl":"https://jobsearcher.com/jobs/5a807bfbe13f0ae205b847ec","title":"Program Analyst","description":"Universal Technical Resource Services, Inc. (UTRS) is currently seeking a Program Analyst to join our team! At UTRS, we enjoy the benefits of working in a collaborative environment of close-knit team members. As a company, we provide a wide range of leading-edge engineering, management, and digital services to the public and private sectors. We are looking for someone that will support our mission to consistently deliver creative, high-quality, technology-based services to our customers on time and within budget.\n\nThis position will support customer service relations for Cyber Security Service Provider (CSSP) operations for cyber defense operations and services within the Department of Defense Information Network (DODIN) environment. This position will be remote.\n\nWhat will you be doing?\n\nThis position will be a key member of the Mission Support Team. Duties include:\nServe as the primary point of contact and support for organizations navigating the onboarding process for cybersecurity services, ensuring clear communication and efficient implementation of services.\nProcess technical documents delivered and collaborate closely with engineering and cybersecurity teams to develop technical solutions for subscribers, ensuring seamless integration and effective service delivery.\nDraft formal agreements and invoices for subscribers, ensuring accuracy, compliance, and clear communication of terms and financial obligations.\nContinuously evaluate subscriber artifacts, agreements, funding, and services throughout their tenure to ensure ongoing alignment and compliance with organizational standards and objectives.\nAssist in authoring and editing team documentation including Standard Operating Procedures (SOPs), Tools, Techniques, and Practices (TTPs), support guides, and templates.\n\nWhat skills will the ideal candidate have to be successful?\n\nThis position will require the following:\n\nSecret clearance required; DoD Top Secret/SCI security clearance preferred\nStrong multi-tasking skills and ability to prioritize various tasks and assignments in a dense environment to meet defined and/or undefined deliverables.\nProficiency in delivering concise briefs and reports to large groups and senior leaders, with strong communication skills to effectively convey complex cybersecurity concepts.\nPossess expertise in cloud technology, with a strong understanding of cloud platforms, services, and best practices relevant to cybersecurity.\nProficient in Microsoft Office suite, particularly Outlook, to efficiently manage and prioritize high volumes of email communication, ensuring timely responses and effective correspondence management.\nFamiliarity with Army and DoD policies influencing the cybersecurity community, ensuring compliance and alignment with relevant regulations and directives.\nUtilize project management principles and methodologies (PMI) to effectively plan, execute, and complete tasks, ensuring efficient project delivery and stakeholder satisfaction\nPreferred experience in using Tableau, JIRA, Confluence, and Salesforce.\nMust be able to speak, read, and write fluent English\nMust be a US Citizen.\n1 years of customer service experience\nHigh School Diploma required; Bachelor’s preferred\n\nUTRS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. UTRS is a drug-free workplace with pre-employment drug testing and background verifications.\nFor more information or to apply now, go to the website below:\nhttps://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\n\nhttps://www.dol.gov/ofccp/regs/compliance/sec503/Self_ID_Forms/VoluntarySelf-ID_CC-305_ENG_JRF_QA_508c.pdf\n\nhttps://www.dol.gov/agencies/ofccp/vevraa/self-id-form","company":"Universal Technical Resource Services","rawCompany":"universal technical resource services","city":"Hyattsville","state":"MD","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:54:52.317Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"928110","title":"National Security","slug":"national-security"},{"code":"541690","title":"Other Scientific and Technical Consulting Services","slug":"other-scientific-and-technical-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Analyst","description":"Universal Technical Resource Services, Inc. (UTRS) is currently seeking a Program Analyst to join our team! At UTRS, we enjoy the benefits of working in a collaborative environment of close-knit team members. As a company, we provide a wide range of leading-edge engineering, management, and digital services to the public and private sectors. We are looking for someone that will support our mission to consistently deliver creative, high-quality, technology-based services to our customers on time and within budget.\n\nThis position will support customer service relations for Cyber Security Service Provider (CSSP) operations for cyber defense operations and services within the Department of Defense Information Network (DODIN) environment. This position will be remote.\n\nWhat will you be doing?\n\nThis position will be a key member of the Mission Support Team. Duties include:\nServe as the primary point of contact and support for organizations navigating the onboarding process for cybersecurity services, ensuring clear communication and efficient implementation of services.\nProcess technical documents delivered and collaborate closely with engineering and cybersecurity teams to develop technical solutions for subscribers, ensuring seamless integration and effective service delivery.\nDraft formal agreements and invoices for subscribers, ensuring accuracy, compliance, and clear communication of terms and financial obligations.\nContinuously evaluate subscriber artifacts, agreements, funding, and services throughout their tenure to ensure ongoing alignment and compliance with organizational standards and objectives.\nAssist in authoring and editing team documentation including Standard Operating Procedures (SOPs), Tools, Techniques, and Practices (TTPs), support guides, and templates.\n\nWhat skills will the ideal candidate have to be successful?\n\nThis position will require the following:\n\nSecret clearance required; DoD Top Secret/SCI security clearance preferred\nStrong multi-tasking skills and ability to prioritize various tasks and assignments in a dense environment to meet defined and/or undefined deliverables.\nProficiency in delivering concise briefs and reports to large groups and senior leaders, with strong communication skills to effectively convey complex cybersecurity concepts.\nPossess expertise in cloud technology, with a strong understanding of cloud platforms, services, and best practices relevant to cybersecurity.\nProficient in Microsoft Office suite, particularly Outlook, to efficiently manage and prioritize high volumes of email communication, ensuring timely responses and effective correspondence management.\nFamiliarity with Army and DoD policies influencing the cybersecurity community, ensuring compliance and alignment with relevant regulations and directives.\nUtilize project management principles and methodologies (PMI) to effectively plan, execute, and complete tasks, ensuring efficient project delivery and stakeholder satisfaction\nPreferred experience in using Tableau, JIRA, Confluence, and Salesforce.\nMust be able to speak, read, and write fluent English\nMust be a US Citizen.\n1 years of customer service experience\nHigh School Diploma required; Bachelor’s preferred\n\nUTRS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. UTRS is a drug-free workplace with pre-employment drug testing and background verifications.\nFor more information or to apply now, go to the website below:\nhttps://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\n\nhttps://www.dol.gov/ofccp/regs/compliance/sec503/Self_ID_Forms/VoluntarySelf-ID_CC-305_ENG_JRF_QA_508c.pdf\n\nhttps://www.dol.gov/agencies/ofccp/vevraa/self-id-form","datePosted":"2026-04-12T20:54:52.317Z","dateModified":"2026-04-12T20:54:52.317Z","hiringOrganization":{"@type":"Organization","name":"Universal Technical Resource Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hyattsville","addressRegion":"MD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5a807bfbe13f0ae205b847ec"},"url":"https://jobsearcher.com/jobs/5a807bfbe13f0ae205b847ec"}}