{"schemaVersion":"jobsearcher.job.v1","id":"5a6e377f0c7e97eeea37c5a6","url":"https://jobsearcher.com/jobs/5a6e377f0c7e97eeea37c5a6","canonicalUrl":"https://jobsearcher.com/jobs/5a6e377f0c7e97eeea37c5a6","title":"System Support Engineer","description":"Depending on experience.\nLocation: Okemos/Farmington, MI (Hybrid)\n\nTo administer middleware software solutions, enterprise email and instant messaging solutions, web application solutions, enterprise directory services, and other ancillary applications, as well as apply patching and regular updates to supported application systems.\nPrimary Job Responsibilities:\nResponsible for supporting enterprise storage and backup platform/systems.\nPrimary administrator and level 1 and 2 approvers for all Application Support Services change management functions, including back-end application support, configuration tuning and optimization, and scripting.\nAnalyzes deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring to assist with recommendations, incident response, and problem resolution.\nFirst responder to all incidents involving supported applications.\nAssists with the collection and analysis of performance monitoring involving supported applications.\nCreates, updates, and maintains department work instructions.\nPerforms technical Proof of Concepts (POCs) for new tools and services.\nParticipates in department projects.\nResearch technical issues and provides recommendations for resolution and process improvements.\nMinimum Requirements:\nPosition requires working knowledge of enterprise backup and storage.\nAbility to analyze and resolve complex problems using independent judgment while communicating effectively with internal and external customers.\nPosition requires the ability to provide on-call support twenty-four hours a day, seven days a week. Occasional travel may be required to some enterprise sites.","company":"Datamaxis","rawCompany":"datamaxis","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-08-15T12:38:39.774Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"System Support Engineer","description":"Depending on experience.\nLocation: Okemos/Farmington, MI (Hybrid)\n\nTo administer middleware software solutions, enterprise email and instant messaging solutions, web application solutions, enterprise directory services, and other ancillary applications, as well as apply patching and regular updates to supported application systems.\nPrimary Job Responsibilities:\nResponsible for supporting enterprise storage and backup platform/systems.\nPrimary administrator and level 1 and 2 approvers for all Application Support Services change management functions, including back-end application support, configuration tuning and optimization, and scripting.\nAnalyzes deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring to assist with recommendations, incident response, and problem resolution.\nFirst responder to all incidents involving supported applications.\nAssists with the collection and analysis of performance monitoring involving supported applications.\nCreates, updates, and maintains department work instructions.\nPerforms technical Proof of Concepts (POCs) for new tools and services.\nParticipates in department projects.\nResearch technical issues and provides recommendations for resolution and process improvements.\nMinimum Requirements:\nPosition requires working knowledge of enterprise backup and storage.\nAbility to analyze and resolve complex problems using independent judgment while communicating effectively with internal and external customers.\nPosition requires the ability to provide on-call support twenty-four hours a day, seven days a week. Occasional travel may be required to some enterprise sites.","datePosted":"2026-08-15T12:38:39.774Z","dateModified":"2026-08-15T12:38:39.774Z","hiringOrganization":{"@type":"Organization","name":"Datamaxis","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5a6e377f0c7e97eeea37c5a6"},"url":"https://jobsearcher.com/jobs/5a6e377f0c7e97eeea37c5a6"}}