Motor Vehicle Clerk

MVD Express-Motor Vehicle ClerkLocations: 850 St. Michaels Dr, Santa Fe NM 87505Division: RetailPay Type: Full-time/ HourlyPay Rate: $18 per hourSchedule Requirement: Monday-Saturday availability between 7:45 a.m. and 5:30 p.m.Job SummaryThe Motor Vehicle Clerk assists customers by accurately processing a wide range of motor vehicle transactions in compliance with State Motor Vehicle Department requirements. This position involves direct interaction with customers both in person and by telephone and requires strong customer service skills, attention to detail, and professionalism.The Motor Vehicle Clerk issues transactions such as driver's licenses, titles, registrations, VIN inspections, and notary services. This role also requires conducting road tests and obtaining TSA Agent certification.*We will train the right candidates*. Relatable experience is a plus. such as:Loan ProcessorClaims ProcessorMortgage Loan ProcessorBank TellerInsurance AgentCredit Union ClerkKnowledge of transactions / paperwork processingEssential Duties and ResponsibilitiesProcess motor vehicle transactions in a fast, accurate, and professional mannerAssist customers with driver's licenses, titles, registrations, VIN inspections, notary services, and other MVD transactionsConduct road tests as requiredObtain, verify, and review identification and required documentation for authenticity and completenessAccurately complete required forms and collect applicable feesMaintain compliance with all MVD policies, procedures, rules, and regulationsSafeguard confidential and sensitive customer informationMaintain a balanced cash drawerProvide excellent customer service in person and over the phoneCommunicate clearly and professionally with customers and coworkersWork effectively in a structured, team-oriented environmentPerform other duties as assigned Skills and QualificationsValid New Mexico Driver's License (required)Ability to successfully pass a criminal background checkAbility to successfully pass a motor vehicle record reviewAvailability to work Monday-Saturday between 7:45 a.m. and 5:30 p.m.Strong customer service and interpersonal skillsClear and professional verbal and written communication in EnglishAccurate and efficient computer skills using Windows-based applicationsStrong organizational and documentation skillsDetail-oriented with the ability to multitaskAbility to work effectively in a structured team environmentWillingness and ability to become a TSA Agent Physical Requirements / Essential FunctionsMust possess the necessary dexterity and fine motor skills to operate standard office equipment, including a telephone, computer, keyboard, printer, fax machine, and copierWhat We OfferHourly pay starting at $18Health benefits including medical, dental, and vision401(k) with company matchPaid Time Off (PTO)Paid holidaysTraining and certification opportunities, including TSA Agent certificationA supportive, team-oriented work environment