Operations Manager

Job descriptionAs an Onsite Operations Manager for JM Tax Advocates, you will play a pivotal role in managing both productivity and quality, driving strategic initiatives, overseeing critical projects and ensuring operational excellence. Your responsibilities will span a variety of areas, including assisting with managing a team of analysts and interns by managing staffing assignments, managing company calendar tracking critical deadlines for hearings and appeals ensuring that all hearing deadlines are properly mapped and assigned to analysts in order to never miss a deadline. You will manage company growth projects, facility upgrades, inventory management (including hardware and software), capital budget allocation, and continuous improvement efforts. A successful Property Tax Operations Manager, working closely with the President, Director of Operations and HR, will ensure the efficient and smooth day-to-day operation of our office while contributing to strategic planning and budget, managing company growth projects, facility upgrades, inventory, capital budget allocation, and continuous improvement efforts.JM Tax Advocates, LLC is a growing company operating in most states, headquartered in Fishers, IN. You will have an opportunity to grow with us. You will enjoy a culture that values Honesty, Integrity, and Fairness, a benefit package that rivals many fortune 100 companies with a team of highly valued, motivated individuals. The Operations Manager at JM Tax is an integral part of the management team.ResponsibilitiesAssisting in the management of Analysts and InternsOrganizing, calendaring hearing and appeal deadlinesPreparing reportsBudget managementInventory management.Ensuring quality and quantity of staff workManaging and organizing filing systemsPlan meetings and take detailed minutes to be published to the teams.Organize and schedule appointments.Write and distribute email, correspondence memos, letters, faxes and forms.Update and maintain office policies and procedures in conjunction with HR and the Director of OperationsOrder office supplies and research new deals and suppliers.Maintain contact lists.Book travel arrangementsSubmit and reconcile expense reports.Along with the president, manage client invoicing, AR and APAct as the point of contact for internal and external clients.Skills and Education· Bachelor’s degree in business or management strongly preferred. Proven experience as an Operations Manager with project management skills – preference given to candidates who have previous experience in operations for legal or accounting firms. Paralegals, please applyAbility to work with results driven leadershipProven experience in tracking and managing deadlines.Prior employee management including participation in performance evaluations with HR.Knowledge of office management systems and proceduresWorking knowledge of facilities management, office equipment maintenance, inventory management, ordering supplies.Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)Excellent time management skills and the ability to prioritize work.Attention to detail and problem-solving skills.Excellent written and verbal communication skillsStrong organizational skills with the ability to multi-taskAbility to work with clients and staff exhibiting a strong customer service and “do whatever it takes” attitude.Benefits:401(k)401(k) matchingDental insuranceVision insuranceHealth insuranceLife InsuranceDisabilityPaid time off