{"schemaVersion":"jobsearcher.job.v1","id":"596f4b3e4e164b2eefcac2c5","url":"https://jobsearcher.com/jobs/596f4b3e4e164b2eefcac2c5","canonicalUrl":"https://jobsearcher.com/jobs/596f4b3e4e164b2eefcac2c5","title":"Frontier Customer Representative","description":"James Solutions Developments is looking for a tenacious *Frontier Customer Representative* to join our team. Joining our team as a Frontier Customer Representative means stepping into a career where your work truly makes a difference. You’ll be at the forefront of communication, helping people stay connected, informed, and supported every day. This role combines meaningful interaction with real career potential, allowing you to grow within one of the most respected names in the wireless industry.\n\nIn this position, you’ll become the go-to resource for customers looking for guidance, troubleshooting, and personalized support. Whether you’re walking someone through their first device activation, resolving a billing question, or helping them choose the perfect plan, you’ll bring clarity, reassurance, and expert knowledge to every conversation.\n\nOur team thrives on collaboration, continuous learning, and a shared commitment to excellence. You’ll be surrounded by leaders and teammates who want to see you succeed, offering the tools, training, and encouragement to help you move forward in your career. This is a place where your communication skills, patience, and problem-solving abilities will shine.\n\n*Key Responsibilities of a Frontier Customer Representative:*\n\n* Provide outstanding customer service directly by addressing questions, troubleshooting issues, and offering personalized support\n* Educate customers on Frontier products, plans, and services to help them make informed decisions\n* Resolve billing, account, and service-related inquiries with patience and professionalism\n* Maintain up-to-date knowledge of Frontier’s latest technology and offerings\n* Document customer interactions and follow through to ensure complete satisfaction\n* Collaborate with other Frontier Customer Representatives to ensure seamless customer experiences\n* Uphold Frontier’s commitment to excellence with every interaction\n* Promote additional services or upgrades when they align with the customer’s needs\n\n*What You’ll Gain as a Frontier Customer Representative:*\n\n* Comprehensive training to sharpen your skills and product knowledge\n* Opportunities for career growth and internal promotions\n* A positive, team-oriented environment focused on support and collaboration\n* Access to the newest Frontier devices and wireless technology\n* Recognition programs, team-building events, and more\n\nJob Type: Full-time\n\nPay: $50,000.00 - $65,000.00 per year\n\nBenefits:\n* 401(k)\n\nWork Location: In person","company":"Jamessolutionsdevelopments","rawCompany":"jamessolutionsdevelopments","city":"Long Beach","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-10-28T11:26:13.345Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"41-9099.00","title":"Sales and Related Workers, All Other","slug":"sales-and-related-workers-all-other"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"517810","title":"All Other Telecommunications","slug":"all-other-telecommunications"},{"code":"517122","title":"Agents for Wireless Telecommunications Services","slug":"agents-for-wireless-telecommunications-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Frontier Customer Representative","description":"James Solutions Developments is looking for a tenacious *Frontier Customer Representative* to join our team. Joining our team as a Frontier Customer Representative means stepping into a career where your work truly makes a difference. You’ll be at the forefront of communication, helping people stay connected, informed, and supported every day. This role combines meaningful interaction with real career potential, allowing you to grow within one of the most respected names in the wireless industry.\n\nIn this position, you’ll become the go-to resource for customers looking for guidance, troubleshooting, and personalized support. Whether you’re walking someone through their first device activation, resolving a billing question, or helping them choose the perfect plan, you’ll bring clarity, reassurance, and expert knowledge to every conversation.\n\nOur team thrives on collaboration, continuous learning, and a shared commitment to excellence. You’ll be surrounded by leaders and teammates who want to see you succeed, offering the tools, training, and encouragement to help you move forward in your career. This is a place where your communication skills, patience, and problem-solving abilities will shine.\n\n*Key Responsibilities of a Frontier Customer Representative:*\n\n* Provide outstanding customer service directly by addressing questions, troubleshooting issues, and offering personalized support\n* Educate customers on Frontier products, plans, and services to help them make informed decisions\n* Resolve billing, account, and service-related inquiries with patience and professionalism\n* Maintain up-to-date knowledge of Frontier’s latest technology and offerings\n* Document customer interactions and follow through to ensure complete satisfaction\n* Collaborate with other Frontier Customer Representatives to ensure seamless customer experiences\n* Uphold Frontier’s commitment to excellence with every interaction\n* Promote additional services or upgrades when they align with the customer’s needs\n\n*What You’ll Gain as a Frontier Customer Representative:*\n\n* Comprehensive training to sharpen your skills and product knowledge\n* Opportunities for career growth and internal promotions\n* A positive, team-oriented environment focused on support and collaboration\n* Access to the newest Frontier devices and wireless technology\n* Recognition programs, team-building events, and more\n\nJob Type: Full-time\n\nPay: $50,000.00 - $65,000.00 per year\n\nBenefits:\n* 401(k)\n\nWork Location: In person","datePosted":"2026-10-28T11:26:13.345Z","dateModified":"2026-10-28T11:26:13.345Z","hiringOrganization":{"@type":"Organization","name":"Jamessolutionsdevelopments","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Long Beach","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"596f4b3e4e164b2eefcac2c5"},"url":"https://jobsearcher.com/jobs/596f4b3e4e164b2eefcac2c5"}}