{"schemaVersion":"jobsearcher.job.v1","id":"59557848c216d50f9efd79ff","url":"https://jobsearcher.com/jobs/59557848c216d50f9efd79ff","canonicalUrl":"https://jobsearcher.com/jobs/59557848c216d50f9efd79ff","title":"Implementation Project Coordinator","description":"The Opportunity\nSettlor is a fast-growing software company focused on building innovative solutions for the Title and Escrow industry. We are looking for a high-energy, technically-minded Implementation Project Coordinator to lead our newest customers from \"signed contract\" to \"live and thriving.\"\nThis isn’t a \"check-the-box\" project coordination role; our company is looking for someone passionate about logistics, who enjoys providing intuitive, clear communications and loves “keeping the trains running on time”. You will be the glue that keeps our customers, customer success teams and development resources on the same page and moving in the same direction. You will coordinate and lead meetings, manage schedules, track task completion, and ensure that no detail falls through the cracks as we onboard customers with anywhere between 50 and 1,000 users.\nIt is a high-growth position for someone organized and eager to break into PropTech; the opportunity to take on new responsibilities, to learn new skills, to move up into leadership positions is almost certain and likely to happen sooner rather than later. You will be on the ground floor of not only building implementation programs and processes, but also helping to build and grow our company.\n\nWhat You’ll Do\nOwn the Onboarding Lifecycle: Drive the end-to-end implementation process for customers transitioning from an existing enterprise application that runs their title insurance and escrow/settlement business.\nChampion Change Management: Guide customers through the cultural and operational shifts that come with adopting new enterprise technology.\nScale the Process: As an early hire, you will help build our implementation playbooks, templates, and best practices.\nTactical Execution: Maintain project plans, ensuring all tasks are assigned and deadlines are clear to both internal teams and customers.\nMeeting Facilitation: Schedule project kick-offs and weekly check-ins. Take detailed notes, track action items, and follow up with stakeholders to ensure completion.\nReporting: Assist the Customer Success Team in preparing weekly status reports for customers to show progress against key dates and milestones.\nDocumentation: Create and maintain \"How-To\" guides and implementation resources to help customers adopt the software successfully.\nMitigate Risk: Proactively identify \"red flags\" in the implementation process and develop creative solutions to keep projects on track.\nOnboarding Support: Assist in the initial setup of customer accounts, including user permissions and basic data entry/validation.\nResource Coordination: Act as a liaison between the customer and our Technical Support or Product teams to resolve \"quick fix\" issues during the onboarding phase.\n\nWhat You Bring\nThe \"Startup Mindset\": You are comfortable with ambiguity, thrive in a fast-paced environment, and are willing to wear multiple hats.\nProject Rigor: You have mastery of PM techniques and methodologies and demonstrate persistence and diligence in pursuing objectives. You know how to manage a Gantt chart without losing sight of the human element.\nStrategic Communication: You can command a room (or a Zoom call) of C-Suite stakeholders and keep them aligned on project milestones.\nLove of Structure & Organization: Calendars, task management, Gantt charts and Kanban boards are your comfort zones. No such thing as “flying by the seat of your pants”. Every meeting has a purpose, an agenda, deliverables and the appropriate stakeholders.\nCollaborative Execution: You work effectively across functions, communicate openly, take feedback constructively, and contribute to a positive, accountable team culture, even under pressure.\nDetail Discipline: You have a sharp eye for details, catch issues before they become problems, and maintain high standards of accuracy without losing sight of broader goals.\nTeam-oriented: You work well with others, take feedback constructively, and contribute to a positive team environment.\nTechnical Literacy: You don’t need to code, but you should understand the Scrum methodology, software lifecycles, and code deployment processes.\nIndustry Context: Experience in Real Estate Tech (PropTech) or Mortgage and Real Estate Brokerage is highly preferred; experience in the Title Insurance & Escrow/Closing industry would be amazing.\n\nWhy Settlor?\nImpact: Your work directly influences our customer’s experience with our platform and our company and is foundational to our long-term growth and evolution.\nCulture: A collaborative, \"no-ego\" environment where we celebrate wins and learn from losses.\nCustomer-Centric: We build for the long haul by prioritizing solutions to real-world challenges for our customers. Your work ensures we evolve in lockstep with our users’ needs to create a product they truly love and trust.\nGrowth: Rapid career progression as we scale our customer base and our company.\nSelf-funded and privately-held: Not looking for hyper-growth on an aggressive timeline. We want to build an organization thoughtfully and strategically, with solid processes and culture.\nEquity: Competitive salary plus the opportunity to earn a stake in a fast-growing company.\n\nYour Education & Experience\nWe believe there are specific educational backgrounds and professional experiences necessary or strongly preferred in order to be successful in this position.\nNecessary:\nA Bachelor’s Degree\nMinimum 1-3 years of coordination and/or administrative experience\nExperience in project management roles and techniques\nProficient in clear, professional communications and writing skills\nPreferred:\nExperience in real estate, mortgage and/or banking industries\nExperience working closely with customers & external stakeholders\nProficient in project management applications\nIdeal:\nExperience in the title insurance and escrow/closing industry.\nExperience guiding software implementations for business customers\nExperience in PropTech\nPMP or CAPM\n\nCompensation\nWe anticipate candidates with the necessary skills, background and passion for this position expect to receive a base salary and benefits package as outlined below; we also appreciate that candidates with the preferred or ideal background and experience referenced above may demand more.\n$75,000 to $85,000 base salary\nOpportunity to participate in equity incentive program after first year, based on performance\nParticipation in full health benefits and matching 401K retirement plans\nFlexible time-off program\n\nCompetitive Benefits that Include:\nMedical, dental, and vision insurance\nTeledoc services\nLife insurance\nTraditional and Roth 401K retirement options with company match\nShort-term and long-term disability\nSettlor Paid Leave Program\nEmployee Assistance Program (EAP)\nEducational Reimbursement and Training opportunities\nSettlor is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.","company":"Settlor","rawCompany":"settlor","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:56:28.369Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-9021.00","title":"Construction Managers","slug":"construction-managers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"531390","title":"Other Activities Related to Real Estate","slug":"other-activities-related-to-real-estate"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Implementation Project Coordinator","description":"The Opportunity\nSettlor is a fast-growing software company focused on building innovative solutions for the Title and Escrow industry. We are looking for a high-energy, technically-minded Implementation Project Coordinator to lead our newest customers from \"signed contract\" to \"live and thriving.\"\nThis isn’t a \"check-the-box\" project coordination role; our company is looking for someone passionate about logistics, who enjoys providing intuitive, clear communications and loves “keeping the trains running on time”. You will be the glue that keeps our customers, customer success teams and development resources on the same page and moving in the same direction. You will coordinate and lead meetings, manage schedules, track task completion, and ensure that no detail falls through the cracks as we onboard customers with anywhere between 50 and 1,000 users.\nIt is a high-growth position for someone organized and eager to break into PropTech; the opportunity to take on new responsibilities, to learn new skills, to move up into leadership positions is almost certain and likely to happen sooner rather than later. You will be on the ground floor of not only building implementation programs and processes, but also helping to build and grow our company.\n\nWhat You’ll Do\nOwn the Onboarding Lifecycle: Drive the end-to-end implementation process for customers transitioning from an existing enterprise application that runs their title insurance and escrow/settlement business.\nChampion Change Management: Guide customers through the cultural and operational shifts that come with adopting new enterprise technology.\nScale the Process: As an early hire, you will help build our implementation playbooks, templates, and best practices.\nTactical Execution: Maintain project plans, ensuring all tasks are assigned and deadlines are clear to both internal teams and customers.\nMeeting Facilitation: Schedule project kick-offs and weekly check-ins. Take detailed notes, track action items, and follow up with stakeholders to ensure completion.\nReporting: Assist the Customer Success Team in preparing weekly status reports for customers to show progress against key dates and milestones.\nDocumentation: Create and maintain \"How-To\" guides and implementation resources to help customers adopt the software successfully.\nMitigate Risk: Proactively identify \"red flags\" in the implementation process and develop creative solutions to keep projects on track.\nOnboarding Support: Assist in the initial setup of customer accounts, including user permissions and basic data entry/validation.\nResource Coordination: Act as a liaison between the customer and our Technical Support or Product teams to resolve \"quick fix\" issues during the onboarding phase.\n\nWhat You Bring\nThe \"Startup Mindset\": You are comfortable with ambiguity, thrive in a fast-paced environment, and are willing to wear multiple hats.\nProject Rigor: You have mastery of PM techniques and methodologies and demonstrate persistence and diligence in pursuing objectives. You know how to manage a Gantt chart without losing sight of the human element.\nStrategic Communication: You can command a room (or a Zoom call) of C-Suite stakeholders and keep them aligned on project milestones.\nLove of Structure & Organization: Calendars, task management, Gantt charts and Kanban boards are your comfort zones. No such thing as “flying by the seat of your pants”. Every meeting has a purpose, an agenda, deliverables and the appropriate stakeholders.\nCollaborative Execution: You work effectively across functions, communicate openly, take feedback constructively, and contribute to a positive, accountable team culture, even under pressure.\nDetail Discipline: You have a sharp eye for details, catch issues before they become problems, and maintain high standards of accuracy without losing sight of broader goals.\nTeam-oriented: You work well with others, take feedback constructively, and contribute to a positive team environment.\nTechnical Literacy: You don’t need to code, but you should understand the Scrum methodology, software lifecycles, and code deployment processes.\nIndustry Context: Experience in Real Estate Tech (PropTech) or Mortgage and Real Estate Brokerage is highly preferred; experience in the Title Insurance & Escrow/Closing industry would be amazing.\n\nWhy Settlor?\nImpact: Your work directly influences our customer’s experience with our platform and our company and is foundational to our long-term growth and evolution.\nCulture: A collaborative, \"no-ego\" environment where we celebrate wins and learn from losses.\nCustomer-Centric: We build for the long haul by prioritizing solutions to real-world challenges for our customers. Your work ensures we evolve in lockstep with our users’ needs to create a product they truly love and trust.\nGrowth: Rapid career progression as we scale our customer base and our company.\nSelf-funded and privately-held: Not looking for hyper-growth on an aggressive timeline. We want to build an organization thoughtfully and strategically, with solid processes and culture.\nEquity: Competitive salary plus the opportunity to earn a stake in a fast-growing company.\n\nYour Education & Experience\nWe believe there are specific educational backgrounds and professional experiences necessary or strongly preferred in order to be successful in this position.\nNecessary:\nA Bachelor’s Degree\nMinimum 1-3 years of coordination and/or administrative experience\nExperience in project management roles and techniques\nProficient in clear, professional communications and writing skills\nPreferred:\nExperience in real estate, mortgage and/or banking industries\nExperience working closely with customers & external stakeholders\nProficient in project management applications\nIdeal:\nExperience in the title insurance and escrow/closing industry.\nExperience guiding software implementations for business customers\nExperience in PropTech\nPMP or CAPM\n\nCompensation\nWe anticipate candidates with the necessary skills, background and passion for this position expect to receive a base salary and benefits package as outlined below; we also appreciate that candidates with the preferred or ideal background and experience referenced above may demand more.\n$75,000 to $85,000 base salary\nOpportunity to participate in equity incentive program after first year, based on performance\nParticipation in full health benefits and matching 401K retirement plans\nFlexible time-off program\n\nCompetitive Benefits that Include:\nMedical, dental, and vision insurance\nTeledoc services\nLife insurance\nTraditional and Roth 401K retirement options with company match\nShort-term and long-term disability\nSettlor Paid Leave Program\nEmployee Assistance Program (EAP)\nEducational Reimbursement and Training opportunities\nSettlor is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.","datePosted":"2026-04-14T10:56:28.369Z","dateModified":"2026-04-14T10:56:28.369Z","hiringOrganization":{"@type":"Organization","name":"Settlor","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"59557848c216d50f9efd79ff"},"url":"https://jobsearcher.com/jobs/59557848c216d50f9efd79ff"}}