{"schemaVersion":"jobsearcher.job.v1","id":"5948c45c789a9680f25a2849","url":"https://jobsearcher.com/jobs/5948c45c789a9680f25a2849","canonicalUrl":"https://jobsearcher.com/jobs/5948c45c789a9680f25a2849","title":"Processing Associate","description":"Job TitleThis role primarily consists of opening, batching, and preparing physical & digital mail for Ingestion. This role also ensures the timely and accurate ingestion of claims and underwriting mail through various operating systems and routinely resolves minor system problems while engaging with peers and internal customers.\r\nResponsibilitiesEssential Job Functions:\r\nThe facilitation of routing a variety of document types (physical & digital) to assorted customer channels. This could include identifying and classifying incoming correspondence to route to various business systems and partners, index and transcribe assignments such as business correspondence, forms and reports, converting disk files into viewable correspondence.\r\nProvide administrative support to a number of teams within the organization including but not limited to: AIS sales and service, Legal Admin, Billing, Orion, Sales Development, Salvage, Total Loss, Subrogation, Property Claims, Auto Claims, Tax Compliance, and Underwriting.\r\nManually prepare customer documents for various lines of business throughout the organization, operate company equipment such as a work PC, high capacity scanners, check scanners, folding and binding machines, mail opening and extraction machines, and MFPs (multi-function printers).\r\nOther functions may be assigned\r\nQualificationsEducation:\r\nHigh School Diploma or GED equivalent\r\nExperience:\r\n2-3 years related work experience\r\nKnowledge and Skills:\r\nHighly organized multi-tasker capable of prioritizing assigned work efficiently. Requires critical attention to detail and accuracy of work.\r\nTechnology forward individual who is fully capable of operating a work PC, must be comfortable navigating applications commonly used in the industry including Microsoft Office suite of products including, Outlook, Excel, Teams and SharePoint.\r\nAbility to effectively communicate with peers, leaders and internal customers both verbally and through writing/email. Creative and innovative in problem solving and the formulation of solutions.\r\nOnce established, this team member should be self-sufficient and capable of working independently, must be detailed oriented and will perform assignments with purpose, capable of thinking critically when faced with challenges.\r\nGeneral knowledge of the organization including policies, practices and operations of supported companies and lines of business in order to process information and complete assigned tasks. Additional knowledge to include handling a variety of motor vehicles department forms for all states. Setup and track FedEx shipments as well as prepare additional items for shipping and mail, and accept and document parcel and freight deliveries.\r\nAbout the CompanyAt Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can't imagine a world without it.\r\nOur team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.\r\nWe care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.\r\nPerks and BenefitsWe offer many great benefits, including:\r\nCompetitive compensation\r\nFlexibility to work from anywhere in the United States for most positions\r\nPaid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)\r\nIncentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)\r\nMedical, dental, vision, life, and pet insurance\r\n401 (k) retirement savings plan with company match\r\nEngaging work environment\r\nPromotional opportunities\r\nEducation assistance\r\nProfessional and personal development opportunities\r\nCompany recognition program\r\nHealth and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more\r\nMercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.\r\nPay RangeUSD $40,519.00 - USD $70,777.00 /Yr.","company":"Mercury General","rawCompany":"mercury general","city":"Brea","state":"CA","isRemote":false,"isActive":true,"createdAt":"2026-04-09T08:32:21.248Z","occupations":[{"code":"43-9041.00","title":"Insurance Claims and Policy Processing Clerks","slug":"insurance-claims-and-policy-processing-clerks"},{"code":"43-4199.00","title":"Information and Record Clerks, All Other","slug":"information-and-record-clerks-all-other"},{"code":"43-9051.00","title":"Mail Clerks and Mail Machine Operators, Except Postal Service","slug":"mail-clerks-and-mail-machine-operators-except-postal-service"}],"industries":[{"code":"524298","title":"All Other Insurance Related Activities","slug":"all-other-insurance-related-activities"},{"code":"524126","title":"Direct Property and Casualty Insurance Carriers","slug":"direct-property-and-casualty-insurance-carriers"},{"code":"524210","title":"Insurance Agencies and Brokerages","slug":"insurance-agencies-and-brokerages"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Processing Associate","description":"Job TitleThis role primarily consists of opening, batching, and preparing physical & digital mail for Ingestion. This role also ensures the timely and accurate ingestion of claims and underwriting mail through various operating systems and routinely resolves minor system problems while engaging with peers and internal customers.\r\nResponsibilitiesEssential Job Functions:\r\nThe facilitation of routing a variety of document types (physical & digital) to assorted customer channels. This could include identifying and classifying incoming correspondence to route to various business systems and partners, index and transcribe assignments such as business correspondence, forms and reports, converting disk files into viewable correspondence.\r\nProvide administrative support to a number of teams within the organization including but not limited to: AIS sales and service, Legal Admin, Billing, Orion, Sales Development, Salvage, Total Loss, Subrogation, Property Claims, Auto Claims, Tax Compliance, and Underwriting.\r\nManually prepare customer documents for various lines of business throughout the organization, operate company equipment such as a work PC, high capacity scanners, check scanners, folding and binding machines, mail opening and extraction machines, and MFPs (multi-function printers).\r\nOther functions may be assigned\r\nQualificationsEducation:\r\nHigh School Diploma or GED equivalent\r\nExperience:\r\n2-3 years related work experience\r\nKnowledge and Skills:\r\nHighly organized multi-tasker capable of prioritizing assigned work efficiently. Requires critical attention to detail and accuracy of work.\r\nTechnology forward individual who is fully capable of operating a work PC, must be comfortable navigating applications commonly used in the industry including Microsoft Office suite of products including, Outlook, Excel, Teams and SharePoint.\r\nAbility to effectively communicate with peers, leaders and internal customers both verbally and through writing/email. Creative and innovative in problem solving and the formulation of solutions.\r\nOnce established, this team member should be self-sufficient and capable of working independently, must be detailed oriented and will perform assignments with purpose, capable of thinking critically when faced with challenges.\r\nGeneral knowledge of the organization including policies, practices and operations of supported companies and lines of business in order to process information and complete assigned tasks. Additional knowledge to include handling a variety of motor vehicles department forms for all states. Setup and track FedEx shipments as well as prepare additional items for shipping and mail, and accept and document parcel and freight deliveries.\r\nAbout the CompanyAt Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can't imagine a world without it.\r\nOur team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.\r\nWe care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.\r\nPerks and BenefitsWe offer many great benefits, including:\r\nCompetitive compensation\r\nFlexibility to work from anywhere in the United States for most positions\r\nPaid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)\r\nIncentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)\r\nMedical, dental, vision, life, and pet insurance\r\n401 (k) retirement savings plan with company match\r\nEngaging work environment\r\nPromotional opportunities\r\nEducation assistance\r\nProfessional and personal development opportunities\r\nCompany recognition program\r\nHealth and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more\r\nMercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.\r\nPay RangeUSD $40,519.00 - USD $70,777.00 /Yr.","datePosted":"2026-04-09T08:32:21.248Z","dateModified":"2026-04-09T08:32:21.248Z","hiringOrganization":{"@type":"Organization","name":"Mercury General","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Brea","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5948c45c789a9680f25a2849"},"url":"https://jobsearcher.com/jobs/5948c45c789a9680f25a2849"}}