Training & Quality Control Specialist

Are you passionate about helping others learn, grow, and succeed? Join a collaborative, supportive team where your expertise in training, communication, and quality improvement will have a direct impact on how work is performed across the department.What You'll DoIn this dynamic role, you'll design, coordinate, and deliver training that equips employees with the knowledge and tools they need to excel. You'll work closely with department leadership and internal partners to ensure training content is accurate, relevant, and delivered in the most effective way for your audience.To keep training practical and meaningful, you'll stay closely connected to the day-to-day work of the division-periodically performing related tasks to maintain firsthand knowledge and credibility.You'll also play a key role in quality control efforts, evaluating outcomes, identifying opportunities for improvement, and refining training to ensure it drives measurable results.Key ResponsibilitiesDevelop and deliver engaging training in a variety of formatsCollaborate with leadership and stakeholders to ensure content accuracy and relevanceMaintain working knowledge of division operations by performing related tasksEvaluate training effectiveness and support quality control initiativesContinuously improve materials and methods to achieve desired outcomesWhat Helps You SucceedStrong presentation and public speaking skillsAbility to translate complex work processes into clear, practical trainingComfort working with technology and learning toolsAnalytical mindset to evaluate outcomes and improve resultsCollaborative approach and attention to detailMinimum qualifications:Associates degree in a relevant field with at least five (5) years of progressive experience; -OR- any equivalent combination of relevant education and experience.At least five (5) years of experience in a supervisory or leadership roleExperience creating a supportive and inclusive atmosphere that encourages learning and growthDemonstrated understanding of learning styles and how they can be applied to trainingdelivery and/or designProficient in MS Office suiteAbility to travel within the state; valid driver's license and maintenance of a good driving record.Preferred Qualifications:Five (5) years of experience as a subject matter expertBachelor's degreeExperience designing, developing, and delivering training tailored to adult learners with diverse learning stylesExperience building and developing teamsExperience managing teams through formal change or project management principalsSalary: Begins at $67,787 if annualized with excellent benefits.Benefits: We offer an outstanding benefit package including: 13 Paid Holidays, Health Insurance, Dental Insurance (fully paid), Vision Care, Life Insurance, Defined Benefit Pension Plan, Deferred Compensation Plan, substantial Tuition Reimbursement, Parental leave, Generous Vacation and Sick Leave. Hybrid schedule available after probationary period.Monday through Friday 7:30am-4pm